Richer Sounds - Maidstone Opiniões 

2225
TrustScore: 5 em 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc w... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2225)

23 849 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Went that extra mile…

Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

7 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very friendly and competent phone call…

Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

4 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very helpful

Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

3 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Service,advice and competitive pricing

Service,advice and competitive pricing

4 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Quality products

Quality products - good price - helpful friendly staff

3 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Joe couldn't have been more helpful…

Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

3 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

The only store I will buy my tv’s from

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

2 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

The helpful members of staff and the…

The helpful members of staff and the good service provided by the installers

1 de julho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Steve made it happen

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

27 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Very good service

Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

28 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great sounding Denon soundbar

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

27 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Good company

Good company. Helpful staff. Would use again.

24 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great service

Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

24 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

polite not rushed and not talked into…

polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

17 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Simplicity

Simplicity ; product ordered by phone , product arrived , no problems

22 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Outstanding service

I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

15 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Knowledgeable friendly staff

Had a very satisfactory conversation with a polite and considerate member of staff who was able to use his considerable knowledge to reassure me regarding the TV I wanted to purchase

18 de junho de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I recently bought a Hisense TV 75U8QTUK…

I recently bought a Hisense TV 75U8QTUK and Hisense sound bar from Richer sounds at Maidstone store. Having looked at same TV elsewhere, Richer sounds were the cheapest. Ben the store manager was very helpful and explained the details and different brands very well . The picture and sound quality of my TV is just amazing. I highly recommend this TV and also Richer sounds 👍

23 de maio de 2026
logótipo da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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