Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver mais
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Our old TV, a 44inch Sony was bought from Currys who gave no help or explanation with the set up and seemed anxious to get out of our home as quickly as possible. Contrast the service from Richer Sou... Ver mais
A empresa respondeu
Great service and friendly staff. They always make time to listen to you and understand your requirements before helping you select the best options to suit your requirements and budget.
Fantastic service from the guys at R/S in Maidstone, especially Jay and Steve. Plenty of “no-rush” time in the demo room, allowing me to make an informed choice for a pair of speakers… and they arrive... Ver mais
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Had a problem with a TV I bought at the Maidstone Store 9 months ago and Ben the store manager went above and beyond the call of duty to sort it out for me. One very satisfied customer who will as He... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

Resposta da Richer Sounds - Maidstone
Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

Resposta da Richer Sounds - Maidstone
Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.
It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.
In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!
Excellent.

Resposta da Richer Sounds - Maidstone
The service was very good, keeping me informed at all times.

Resposta da Richer Sounds - Maidstone
Excellent experience buying TV, excellent service from Jay

Resposta da Richer Sounds - Maidstone
This is my second purchase in five years and I must say the service is excellent

Resposta da Richer Sounds - Maidstone
First class service from the guy who delivered and installed my television,nothing was too much trouble for him. Thank you X

Resposta da Richer Sounds - Maidstone
As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the whole process of buying was yet again, flawless. Thank you!

Resposta da Richer Sounds - Maidstone
Very knowledgeable sales person . Quick and efficient service

Resposta da Richer Sounds - Maidstone
The guys in the store were very good. Unfortunately, I ordered a TV to be delivered by DPD. The first TV delivered was broken and returned. The second TV delivered was broken and I returned it to the store. The one I collected worked.
This did not reflect well on your business and delivery partners.

Resposta da Richer Sounds - Maidstone
When I phoned and asked if you price matched, the man put me on hold for a minute while he checked the product came back and said yes.

Resposta da Richer Sounds - Maidstone
Excellent service as always from the Richer Sounds team. Everything arrived on time and as described. Advice given was impeccable.

Resposta da Richer Sounds - Maidstone
Joe at the Maidstone shop was very helpful. Explained things clearly, and did not try to sell me something i didn't want. He gave me very good advice.

Resposta da Richer Sounds - Maidstone
New stereo and speaker set up.
Awesome customer service
Good deal and spent hour testing components so stereo was just how I liked it.

Resposta da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone
We knew what we wanted when we arrived at Richer Sounds. Brilliant shop with very knowledgeable staff. So pleased we chose them for our purchase of a new tv. Will definitely recommend them to our friends.

Resposta da Richer Sounds - Maidstone

Resposta da Richer Sounds - Maidstone
As always brilliant service expert advice in store. Great team always I always recommend Richer Sounds.

Resposta da Richer Sounds - Maidstone
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