Richer Sounds - Oxford Opiniões 

1721
TrustScore: 5 em 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people. They've looked after me, my family members and many friends ove... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

5,0

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(1721)

23 773 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good chat, good deal

Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster than expected, so all in, a great experience. Thank you Richer Sounds

28 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

No pressure selling.

No pressure selling.
A pleasant change to receive knowledgable,constructive advice.
We were dealt with by Kaz 10/10

29 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great staff

All the staff at the Oxford branch were friendly, helpful and knowledgable.

29 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Replacement of faulty TV

I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for price and customer support.

26 de maio de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great

Knowledgeable, helpful and no upselling. They listened to me and made suggestions suitable for my budget and needs.

27 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Oxford store is amazing

Oxford store is amazing. To be fair always has been.
The knowledge and support ive received is a rare thing and something that will ensure i come back in the future.

👍🏼

26 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Totally satisfied 👍 - thank you

Help and advice given by the gent that I spoke with - thank you. Price of item bought. Free delivery. Refundable insurance premium promise. Delivered the day after I ordered it. Nothing at all to moan about. Thanks to all concerned 👍

24 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Denon M41 + Dali Oberon 1

My first Richer Sound experience was fantastic. Knowing exactly what I wanted, I could skip the store and order by phone. A helpful staff member provided all the information I needed. Three days later, I received a phone call saying the hifi was ready for collection. The collection was smooth and friendly. A knowledgeable staff member answered all my questions about hifi, especially since I’m a beginner and would love to spend a whole day there.

Regarding the Denon M41, it wasn’t bad but honestly, if I could choose again, I’d go for separate hifi panels like an amplifier, CD player and so on.

The speakers, Dali Oberon 1, were excellent. I’m very happy with them and wouldn’t change them.

I highly recommend this store in Oxford.

It was great meeting Damian or Paddy . You were served by Damian written in email but the guy in the store was Paddy.

Thanks a lot, I hope to visit again soon. But for the Marantz PM6007 to fully utilise the Dali Oberon 1, I’ll need to get a separate amplifier.

24 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Simply the Best!

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

8 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Fantastic Service from the Oxford Branch!

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.

They've looked after me, my family members and many friends over the years - well priced and top notch advice.

19 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Always use Richer Sounds

Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

18 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Good knowledge

Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

18 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Sorted out special order for B&W home…

Sorted out special order for B&W home cinema speaker stands with delivery even faster than expected.

1 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great staff and product

Great staff and product

12 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great traditional retail experience.

Called in late on a Tuesday and chatted with Damien who then the next day emailed me 3 alternative systems quotes based on good , better , best.
I decided that the better or best options were best suited to what I wanted and what I wanted to pay so made an appointment for the following week to come in for a demo.
This done I decided and the goods were ordered and I picked them up a couple of days later.
Various emails also answered very promptly.
Delighted with the system.
Damien was very personable , very efficient and good to chat with.
The whole experience was as good as I have experienced on any retail purchase if not better and felt in many ways traditional and old fashioned and all the better for this.
I had done my own research and the suggestions were closely matched.
Damien was happy to pre fit the banana plugs to the speaker cables for me which was also much appreciated.
To be honest for any future purchases or indeed upgrades I will go straight to RS.

12 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

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