Richer Sounds - Oxford Opiniões 

1747
TrustScore: 5 em 5

4,9

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Exceptional service provided by RS as always. I special ordered a Denafrips Hermes DDC which arrived well within the 4-6 weeks estimated delivery time. My purchase was made by ‘phone in a professional... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(1747)

24 030 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to contact sales

Easy to contact sales then specific store to enquire about clearance / open box product.
Clear & simple payment method, & quick delivery, well packaged.

5 de julho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Ticks all the boxes

1. recommendation (5-star from a family member)
2. in-store demo room (Oxford UK)
3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost pair of speakers, plus a soundbar.
4. Delivery of order, efficient and on time
5. recommendation of a separate installer (Jo) for TV/soundbar/sound system, who did an excellent job.
6. The Richer Sounds operation is clearly friendly and efficient in all departments. It's a pleasure to recommend RS and spread these positive feedback comments.

4 de julho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

An absolutely 1st class service

An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light discount. Kept in touch all the way with deliveries and stock levels, and topped it off with ground breaking 6 year warranties. Cant think of anything to improve upon, and will certainly recommend them 👏😀

3 de julho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Good chat, good deal

Aside from having a relaxing and informed chat about all things hi fi, I was afforded a good deal on the turntable I was interested in. All very efficient and effective. Delivery was also a lot faster than expected, so all in, a great experience. Thank you Richer Sounds

28 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

No pressure selling.

No pressure selling.
A pleasant change to receive knowledgable,constructive advice.
We were dealt with by Kaz 10/10

29 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great staff

All the staff at the Oxford branch were friendly, helpful and knowledgable.

29 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Replacement of faulty TV

I have bought quite a few things from Richer Sounds. My last purchase a LG TV which unfortunately developed a fault. They were very supportive in me getting a replacement, so once again top marks for price and customer support.

26 de maio de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great

Knowledgeable, helpful and no upselling. They listened to me and made suggestions suitable for my budget and needs.

27 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Oxford store is amazing

Oxford store is amazing. To be fair always has been.
The knowledge and support ive received is a rare thing and something that will ensure i come back in the future.

👍🏼

26 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Totally satisfied 👍 - thank you

Help and advice given by the gent that I spoke with - thank you. Price of item bought. Free delivery. Refundable insurance premium promise. Delivered the day after I ordered it. Nothing at all to moan about. Thanks to all concerned 👍

24 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Denon M41 + Dali Oberon 1

My first Richer Sound experience was fantastic. Knowing exactly what I wanted, I could skip the store and order by phone. A helpful staff member provided all the information I needed. Three days later, I received a phone call saying the hifi was ready for collection. The collection was smooth and friendly. A knowledgeable staff member answered all my questions about hifi, especially since I’m a beginner and would love to spend a whole day there.

Regarding the Denon M41, it wasn’t bad but honestly, if I could choose again, I’d go for separate hifi panels like an amplifier, CD player and so on.

The speakers, Dali Oberon 1, were excellent. I’m very happy with them and wouldn’t change them.

I highly recommend this store in Oxford.

It was great meeting Damian or Paddy . You were served by Damian written in email but the guy in the store was Paddy.

Thanks a lot, I hope to visit again soon. But for the Marantz PM6007 to fully utilise the Dali Oberon 1, I’ll need to get a separate amplifier.

24 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Simply the Best!

The staff were very curteous and accommodating. The purchase process was very simple and straight forward. It was the first time, I purchased from Richer Sounds (family members have always bought from RS) and I would be happy to purchase from them in all of my future electronic purchases. They have deals (including a guarantee) that can't be beaten. Highly Recommended!

8 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Fantastic Service from the Oxford Branch!

I always go to Kaz and the Oxford branch for TV/Sound as they are truly excellent, very helpful and a genuine decent bunch of people.

They've looked after me, my family members and many friends over the years - well priced and top notch advice.

19 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Always use Richer Sounds

Always use Richer Sounds. Helpful advice. Good prices. Pleasant staff to deal with. Highly recommended.

18 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Good knowledge

Good knowledge, recommendations and customer service.
We were offered a listening demo on the spot and all requirements were met

18 de junho de 2026
logótipo da Richer Sounds - Oxford

Resposta da Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

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