I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Ver mais
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Leia as opiniões dos outros
Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Ver mais
A empresa respondeu
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver mais
A empresa respondeu
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
9 Station Road, B91 3TG, Solihull, Reino Unido
- 0333 900 0090
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They didn't have what I wanted in the…
They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!

Resposta da Richer Sounds - Solihul
Cd player developed fault
Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍

Resposta da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul
The staff at Solihull were very helpful
The staff at Solihull were very helpful

Resposta da Richer Sounds - Solihul
Excellent service
Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.

Resposta da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul
Brilliant purchasing experience
I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.

Resposta da Richer Sounds - Solihul
Absolutely amazing telly.
Absolutely amazing service and delivery. I can't believe the picture quality on the TV . It's just fantastic in 4k . I'm totally blown away by the TV.
Excellent service .
Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.

Resposta da Richer Sounds - Solihul
Excellent advice & in-store trial Sennheiser HDB 630
Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.

Resposta da Richer Sounds - Solihul
Brilliant customer service !
Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.

Resposta da Richer Sounds - Solihul
Delivered on time
Delivered on time, it is a Christmas present, so I do not know how well it works yet.

Resposta da Richer Sounds - Solihul
The only thing I would pick fault with
The only thing I would pick fault with, is you not stocking the case for the Filo M21 player.
Great service
Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase

Resposta da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul
Brought a TV from Richer Sounds…
Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.

Resposta da Richer Sounds - Solihul
Understanding ... What Understanding?
We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood
Excellent training throughout.
As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

Resposta da Richer Sounds - Solihul
Polite friendly well informed staff
Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

Resposta da Richer Sounds - Solihul
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