Richer Sounds - Solihul Opiniões 

1690
TrustScore: 5 em 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Ver mais

Classificada 5 em 5 estrelas

Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1690)

24 752 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They didn't have what I wanted in the…

They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!

16 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Cd player developed fault

Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍

16 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent service

Excellent service. They went out of their way to accommodate my needs. All it took was a phone call to get everything sorted. Would highly recommend them to everyone.

12 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great advice

Great advice, smooth purchase and delivery, excellent products

12 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Brilliant purchasing experience

I phoned the Solihull branch and spoke to Carl regarding the portable CD player he answered all the questions I had satisfactorily so I ordered over the phone on Thursday morning and I was actually using it by teatime the following day. Brilliant service as usual.

11 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent service .

Excellent service .
Phoned Solihull store to enquire about Sonos Arc Ultra spoke to Martin who was friendly and very helpful and knowledgeable ordered on the phone he discounted £10 very happy with the arc, my play 1 speakers were not compatible phoned Martin and ordered two ERA 100 with next day delivery at no extra cost great company to deal with with 6 year guarantee , Highly Recommend.

4 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Excellent advice & in-store trial Sennheiser HDB 630

Excellent advice and a chance to try top of the range Sennheiser HDB 630 headphones. Delivered on time for an 11 hour flight. Pairing and controls intuitive and a delight to use. Really pleased with the audio quality, calls and noise cancelling abilities.

7 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Brilliant customer service !

Sam was very knowledgeable and helpful. Even phoned us after a couple of days to make sure all was fine.
Customer service is alive and well in this store.

5 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Delivered on time

Delivered on time, it is a Christmas present, so I do not know how well it works yet.

4 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great service

Great service. Polite friendly and informative. Pleasure to shop at this store, my first purchase

2 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Brought a TV from Richer Sounds…

Brought a TV from Richer Sounds Solihull. - Karl served me. He was Very knowledgeable and gave me some great advice.
I have always had a great experience when purchasing with Richer Sounds in Solihull.

1 de dezembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Understanding ... What Understanding?

We didn't understand how we were supposed to connect all the wires etc properly. We phoned Richer Sounds Solihull and when the got back to us we got great service and advice. Thankyou.
We still don't understand most of what is going on but we do now have access to the TV channels so we are no longer stuck in the dark.
It is likely that we will be back in touch once we have decided what we would like to access now. This won't be for a while though.
Thanks for your patience.
Andrew & Barbara Sherwood

30 de novembro de 2025
Classificada 5 em 5 estrelas

Excellent training throughout.

As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

29 de novembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Polite friendly well informed staff

Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

29 de novembro de 2025
logótipo da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

A Experiência Trustpilot

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