Richer Sounds - Swiss Cottage Opiniões 

1086
TrustScore: 5 em 5

4,9

25 Northways Parade, NW3 5DN London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simpl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Oliver, my sales person was the best I have come across. I walked in because it was the closest branch, but I am so glad I did. Ended up buying a high end Cambridge Audio amp and a CD player. And at... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1086)

23 773 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simplicity - for me - of the whole procedure with such assistance from Paul and John, so many thanks to both of you.

From Patricia Spencer

As I have already notified Trustpilot, Victor died last year.

25 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent service

I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service without any pressure or hassles.

2 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Oliver was excellent. I will go back

Oliver, my sales person was the best I have come across. I walked in because it was the closest branch, but I am so glad I did. Ended up buying a high end Cambridge Audio amp and a CD player. And at prices that matched anything online! Oli allowed me to take as much time as I needed, organised a demo to let me hear similar equipment, and never put any pressure. I will go back for more (big screen TV, etc.).

27 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

EXCELLENT SERVICE FROM FILIP

Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive selections of Hi Fi brands and related accessories available

22 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

The staff at your Swiss cottage branch…

The staff at your Swiss cottage branch (especially oli) have been excellent, very helpful and friendly, will use this store again

22 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Oli was very helpful

Oli was very helpful. Made recommendations and provided all of them (and lots of time) to try them out in the back room. Came to my flat to install the tech (and the control app) to ensure everything worked properly. Followed up to make sure the turntable I bought for my son was working as well.

8 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Bought a high end DVD player from Oli

Bought a high end DVD player from Oli, who was very helpful about exchanging one unit for another and also showing me various TVs and stands. There was absolutely no pressure to buy or influence my choice. Good customer service is very rare today and this was exceptional.

19 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

The staff

The staff,
Were helpful on the phone and in the shop
gave good advise , I purchased a small gift for a friend
it was nice surprise and went down well.
Thank you all ,now I have to save for my speakers
HG.

6 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I have been with Richer sounds for…

I have been with Richer sounds for nearly 20 years, and I've always received 5* service from them.
Very unbiased, and say what they really want to say.

5 de junho de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Good advice

Good advice, competent staff

25 de maio de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Brilliant hifi shop

Brilliant hifi shop. Paul and Oli were amazing. So knowledgeable and helpful! Couldn't ask for better service. Thank you! Lindsay

29 de maio de 2026
Opinião espontânea
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

A First-Class Buying Experience

I had an outstanding experience with Richer Sounds in Swiss Cottage when purchasing a turntable and WiiM streamer. Oli was knowledgeable, responsive, and very easy to deal with throughout the process. He provided clear advice and helpful technical support at every stage, and his sense of humour made the experience even more enjoyable! Excellent customer service from a longstanding local retailer that I would recommend without hesitation.

19 de maio de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

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