Richer Sounds - Swiss Cottage Opiniões 

1099
TrustScore: 5 em 5

4,9

25 Northways Parade, NW3 5DN London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1099)

23 583 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Worked with Richard Sounds at Swiss…

Worked with Richard Sounds at Swiss cottage, top guys A++++ on service .

Went out to of their way to get the deal done.

13 de agosto de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Amazing advice, price and service

Amazing advice, super fast return with quotes and great recommendation for installer. I will always come back to Richer Sounds, they are the top electronics retailer.

12 de agosto de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

First class service

First class service , staff very knowledgeable.

9 de agosto de 2025
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Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great customer service and products

The team have a great ethos that puts the customer first.

I ordered two pairs of speakers from different brands as I couldn't decide which would be best for a 21st birthday present. The process worked seamlessly. When I cancelled the second pair before collecting because I'd changed my mind the Swiss Cottage team took it in their stride and processed the refund promptly and courteously, through clear and helpful emails and a phone call.

I'm pleased with the speakers I kept, the price was good and I trust Richer Sounds way more than some other internet that might offer a marginally better price but with far worse customer service.

8 de agosto de 2025
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Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

We had excellent service and support

We had excellent service and support. The advice of Omar on the TV we purchased was invaluable. His help in installing it was first class. I have nothing but praise for him and Richer Sounds

6 de agosto de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

I had excellent service from Omar

I had excellent service from Omar, who gave excellent and honest advice. I had a small issue when setting up at home but again Omar resolved issue very quickly.

4 de agosto de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Informative

Informative, friendly and helpful staff.

3 de agosto de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Fantastic service!

Really, really efficient and helpful service over the phone. Prompt delivery. Great price as well. Overall a pleasure to deal with.

30 de julho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great customer service & selection

Great selection of TVs and really valuable staff - knowledgeable and helpful. Second TVs purchased from Swiss Cottage store and cannot recommend more!

26 de julho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Professional advice and competitive…

Professional advice and competitive prices. I phoned up a few times before the purchase and all the staff were very patient, professional and helpful. Maybe that's why I had been a Richer Sounds customer for over 15 years.

23 de julho de 2025
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Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Paul Swiss Cottage at Swiss Cottage is the kind of…

Paul at Swiss Cottage is the kind of person you need in these stores, put me at ease immediately, professional friendly really helpful
I was only spending £200, and had little idea what I was looking for, but the best deal was found for me, and expert advice , without being patronised , was offered the whole time I was there.
You even get after sales service to check everything is in order.
*****

25 de julho de 2025
Opinião espontânea
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Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Very efficient

Very efficient. Called me when it was ready to collect and kept it for me until I could get there. Great job

15 de julho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Exceptional customer service from Oli

Exceptional customer service from Oli.
I had a technical problem with the item that I bought. Oli was very conscientious in helping me exchange it and was always available with help and advice after the purchase. Based on my experience, I would definitely buy from Richer Sounds again.

27 de junho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great product

Great product, fast delivery and extended warranty
Recommend

8 de julho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Amazing new speakers!

Great friendly service from Paul & Omar at Swiss Cottage - I love my new speakers, the sound is amazing!

7 de julho de 2025
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Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Fantastic service as always

Fantastic help as usual - managed to get the last of this particular TV available in the entire company, sale was completed quickly and easily over the phone and shipping arranged very quickly. Thanks for the great service 😊

7 de julho de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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