Richer Sounds - Swiss Cottage Opiniões 

1099
TrustScore: 5 em 5

4,9

25 Northways Parade, NW3 5DN London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1099)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Omar and Filip were both extremely…

Omar and Filip were both extremely patient with novices like us and took the time to show us and let us listen to different speakers. Their recommendations for a turntable were mindful of both our need and our budget and they even set it up for us before we took the system home. Highly recommend.

13 de janeiro de 2026
Classificada 5 em 5 estrelas

Great information from staff

Great information from staff, no pressure. Easy to see what I wanted and helped out

6 de janeiro de 2026
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

5 star customer service

I always shop at Richer Sounds for my televisions, because not only do you get great personal service, but you also get a really informed explanation of the technologies.
The set I ended up buying is the best TV I have ever owned, and to my delight, they honoured their price match promise without a murmur.
My sales advisor was Oli- a 5-star service.

28 de dezembro de 2025
Opinião espontânea
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Very quick service hassle free ordered…

Very quick service hassle free ordered on Sunday and picked it up on Tuesday. Communication with richer sounds is great with phone calls all the way through the process even a call a week later to see how I was getting on with my new equipment.

4 de janeiro de 2026
Classificada 5 em 5 estrelas

Shop is convenient to me and assistant…

Shop is convenient to me and assistant Oli was able to get my product from the last branch that had one! Phoned me on 30 December when it arrived in store.
Hope they stay local!

26 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Exceptionally helpful as always

Exceptionally helpful as always, the salesman was knowledgeable and well informed and able to answer questions, delivery was organised for the following day and the delivery company was very good, punctual, and the whole purchasing experience was faultless

19 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Didn't know what speakers to get to go…

Didn't know what speakers to get to go with the new sound system that I had ordered. They set up a demo for me to listen to different speakers. Helped me with good expertise and suggestions. Very valuable in helping me make the right choices.

16 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great service

Easy to order, arrived promptly and the staff at your Swiss Cottage branch were really friendly when I picked up my item

15 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great customer service

Friendly, helpful & honest support from customer services + next day delivery. All round great experience.

14 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Usual excellent service

Found the ityem I wanted at an excellent proce and then did everything possible to resilve matters when delivery went wrong

13 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Friendly. helpful and knowledgable

The staff are friendly, helpful and knowledgeable, shopping at Richer Sounds is dangerously enjoyable.

7 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great Service From Richer Sounds

Found the item I wanted, in stock, and at a good price. 6 year guarantee also included. Was easily able to reserve a day to pickup which suited me.

6 de dezembro de 2025
logótipo da Richer Sounds - Swiss Cottage

Resposta da Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

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