Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver mais
A empresa respondeu
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Ver mais
A empresa respondeu
Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Ver mais
A empresa respondeu
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Omar and Filip were both extremely patient with novices like us and took the time to show us and let us listen to different speakers. Their recommendations for a turntable were mindful of both our need and our budget and they even set it up for us before we took the system home. Highly recommend.
Great information from staff, no pressure. Easy to see what I wanted and helped out

Resposta da Richer Sounds - Swiss Cottage
I always shop at Richer Sounds for my televisions, because not only do you get great personal service, but you also get a really informed explanation of the technologies.
The set I ended up buying is the best TV I have ever owned, and to my delight, they honoured their price match promise without a murmur.
My sales advisor was Oli- a 5-star service.

Resposta da Richer Sounds - Swiss Cottage
Very friendly, honest and professional service. I very much enjoyed my experience of buying hi-fi at Richer Sounds. Will shop there again in future.

Resposta da Richer Sounds - Swiss Cottage
The sales advise was spot on and the installation perfect.

Resposta da Richer Sounds - Swiss Cottage
Very quick service hassle free ordered on Sunday and picked it up on Tuesday. Communication with richer sounds is great with phone calls all the way through the process even a call a week later to see how I was getting on with my new equipment.
The headphones are not the best design. They are always falling out of the ear. The sound is also not great in comparison with other brands priced at same price such as Nothing Ear Plugs.
Great service and great after sales service.

Resposta da Richer Sounds - Swiss Cottage
Shop is convenient to me and assistant Oli was able to get my product from the last branch that had one! Phoned me on 30 December when it arrived in store.
Hope they stay local!

Resposta da Richer Sounds - Swiss Cottage
Exceptionally helpful as always, the salesman was knowledgeable and well informed and able to answer questions, delivery was organised for the following day and the delivery company was very good, punctual, and the whole purchasing experience was faultless

Resposta da Richer Sounds - Swiss Cottage
Didn't know what speakers to get to go with the new sound system that I had ordered. They set up a demo for me to listen to different speakers. Helped me with good expertise and suggestions. Very valuable in helping me make the right choices.

Resposta da Richer Sounds - Swiss Cottage
A warm welcome and knowledgeable staff. Competative prices. Staff member Omar, big shouts and thanks.

Resposta da Richer Sounds - Swiss Cottage
Very good experience and the guy look after me I think he’s name was Andre’ was an absolute legend.

Resposta da Richer Sounds - Swiss Cottage
Easy to order, arrived promptly and the staff at your Swiss Cottage branch were really friendly when I picked up my item

Resposta da Richer Sounds - Swiss Cottage
Friendly, helpful & honest support from customer services + next day delivery. All round great experience.

Resposta da Richer Sounds - Swiss Cottage
Found the ityem I wanted at an excellent proce and then did everything possible to resilve matters when delivery went wrong

Resposta da Richer Sounds - Swiss Cottage
The staff are friendly, helpful and knowledgeable, shopping at Richer Sounds is dangerously enjoyable.

Resposta da Richer Sounds - Swiss Cottage
Found the item I wanted, in stock, and at a good price. 6 year guarantee also included. Was easily able to reserve a day to pickup which suited me.

Resposta da Richer Sounds - Swiss Cottage
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.