The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais
A empresa respondeu
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The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais
A empresa respondeu
James at the Tunbridge Wells store customer service was impeccable. Great knowledge and just cared about his customer. Thank you, I will be returning.
A empresa respondeu
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver mais
A empresa respondeu
I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido
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I ordered a turntable through their website and I was able to pick it up the next day at my local store quick and easily.

Resposta da Richer Sounds - Tunbridge Wells
Great service from tunbridge wells shop..exn100 went wronge replaced with another one within 48hours.also very helpfull staff

Resposta da Richer Sounds - Tunbridge Wells
Amazing customer service - friendly and very knowledgeable - Thank you RS

Resposta da Richer Sounds - Tunbridge Wells
All the staff were professional and polite
Gave me some feedback on my purchase so I was making a good choice
Walked out smiling

Resposta da Richer Sounds - Tunbridge Wells
I bought a 55 inch Panasonic TV from Richer Sounds in Tunbridge Wells. Although I was confident I had done due diligence on the TV I initially wished to purchase for a specific commercial purpose, a Samsung, Joe the manager gave me insite and good advice which turned my attention towards the Panasonic. He allowed me access to the screen with my own device and then gave me three options on my final purchase - new, demo and factory returned. I got a blinding deal, a fantastic TV and it was delivered to my living room the next day as promised. In this day and age where customer service and delivery companies constantly let you down, I was thrilled to know that all is not lost. Well done Joe and team, well done Richer Sounds. 👏

Resposta da Richer Sounds - Tunbridge Wells
Have always had a good experience with Richer Sounds. They seem to stock the best range of quality items backed up by the 1970s/1980s customer service ethic that has sadly been lost.
The genuinely seems to want help customers rather than just sell you something and can't do enough to help.

Resposta da Richer Sounds - Tunbridge Wells
Excellent Store, Excellent Staff and Excellent product coupled with a good price

Resposta da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells
Bought my first Hi-Fi separates package from Richer Sounds in Tunbridge Wells. The team was very helpful in selecting the package within my budget. I'm very pleased with the quality and sound and it is great to now be able to listen to my old LPs and singles.

Resposta da Richer Sounds - Tunbridge Wells
Spoke to a rep who was very knowledgeable, helpful and courteous. Gave me a very reasonable deal on a soundbar. Delivered in perfect condition, but they did tell me it was a return, and gave a discount because of that.
I would have given 5 stars, had it not been for my one previous experience with them quite some time ago. On that occasion, the London salesman was rude, impatient, and ended a sentence with a drawn-out 'Sir', said with such contempt and sarcasm, I didn't contact them again for many years.
I am glad I gave them another chance.

Resposta da Richer Sounds - Tunbridge Wells
I have used Richer Sounds for many years. They are very good value and have helpful staff

Resposta da Richer Sounds - Tunbridge Wells
Good independent advice in shop; helpful and pleasant. Good price for product

Resposta da Richer Sounds - Tunbridge Wells
I ordered a record player. I wasn’t that keen on the website . I thought it was very hard to find and use . I finely found what I wanted and went to the shop in Tunbridge wells. I did try to ring before we went there but nobody answered the phone . When we got there they had nothing in stock in store or on line .The man was very helpful but I came out with nothing. The only thing that kept me not buying from anywhere else was how reasonable priced Richer sounds are. The item I wanted finally came into stock . I ordered it . It came the next day. Amazing delivery and well worth the wait. It’s the best record player I have ever had . Very good service.

Resposta da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells
Always a great service from gents at richer sounds Tunbridge wells, been using them for years now.

Resposta da Richer Sounds - Tunbridge Wells
Very helpful staff who explained about the product I was interested in

Resposta da Richer Sounds - Tunbridge Wells
The staff in Richer Sounds Tunbridge Wells are always amazing.

Resposta da Richer Sounds - Tunbridge Wells
Purchased a Two pairs of Chord Signature XLR cables through clearance. Store waa able to proviide one pair on site. They dligently procueed the other pair from another branch at the other end of the country. Big shout out to Joseph the store Manager. And thanks to RS for excellent products at a very favourable price. Time now to enjoy!

Resposta da Richer Sounds - Tunbridge Wells
I've used richer sounds for a few years now, always great service, great products,highly recommended

Resposta da Richer Sounds - Tunbridge Wells
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