Richer Sounds - Tunbridge Wells Opiniões 

1235
TrustScore: 5 em 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

James at the Tunbridge Wells store customer service was impeccable. Great knowledge and just cared about his customer. Thank you, I will be returning.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,9

Todas as opiniões

(1235)

23 583 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Five star service

Great customer service and helped a lot with our enquiries! Was looking around for months for the best deal & found it here!

25 de novembro de 2025
Classificada 5 em 5 estrelas

Knowledgeable, helpful and honourable.

Knowledgeable and helpful advice in the Tunbridge Wells store.
We made our purchase in the week of Black Friday and were told that if the prices of our TV and soundbar dropped further on Black Friday, we would be refunded the difference. This then happened and the Richer sounds team did not hesitate to make arrangements for the refund. I guess this should not be a surprise but I was half expecting there to be a small print reason why this would not happen - so many thanks to the Richer Sounds team.

24 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Sonos era 300 purchase…

Although still finishing up something the assistant acknowledged us as soon as we walked in and said he’d be with us shortly, a refreshing change to the lack of acknowledgement received in most places. Really helpful and actually connected the song I wanted to hear through the speaker. I decided to buy the speaker and was told there was a few days delivery lead in, which wasn’t a problem as it was my Christmas present. As it turned out there was one in stock which we left with. Great customer service

23 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Friendly and knowledgable staff

Friendly and knowledgeable staff made our visit to the store an enjoyable one.

23 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great advice and excellent service

The staff in the Tunbridge Wells shop were fantastic on both my visits. Knowledgeable and helpful, giving great advice to a novice in the hifi world without once being condescending or trying to sell me something I didn't need. A delivery issue was also sorted out really quickly.

21 de novembro de 2025
Classificada 5 em 5 estrelas

Service from Tunbridge Wells branch

The purchase process was very quick and next day free delivery to my local store exceptional.
As usual in store service and experience was fabulous - this is the same no matter how much you are spending or even just after advice.
What can I say about the turntable, it’s amazing with clear quality, good build quality and came with a 6yr warranty.

20 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

A great service given with a wealth of…

A great service given with a wealth of knowledge & sound advice from the sales team.My purchase was delivered the next day (2 man delivery)with the reassurance of the ‘Richer Sounds’ extended warranty provided within the price.
A personalised sales service!
Thank you

17 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great service

Callum understood what I wanted from the outset and what constraints there were.

13 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Purchase of new Sony 8 TV.

Have used Richer Sounds in the past for buying electronic equipment and have been very satisfied with their speed of service. My latest purchase, a Sony 8 TV was also dispatched very quickly by an excellent delivery service.

7 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

The guys at the Tunbridge Wells branch…

The guys at the Tunbridge Wells branch were very helpful in making my mind up about which TV to buy, very knowledgeable in the products they were selling and would highly recommend anybody to use this branch thanks again

7 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Excellent customer focus

Excellent customer focus, value and quality! I’ve never used Richer Sounds before, but I certainly will be in future. I bought all the kit from them to set up a home cinema system which required them helping me a lot to get things right. Their customer service is exemplary across all staff I spoke to. The products were of high quality and priced extremely competitively. Nothing was too much trouble and they supported me way above and beyond what I’ve come to expect these days! Top marks Richer Sounds. Use this company, you won’t regret it!

4 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Helpfull and Honest Fantastic Service

Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

4 de novembro de 2025
logótipo da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

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