The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... Ver mais
A empresa respondeu
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver mais
A empresa respondeu
I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver mais
A empresa respondeu
James at the Tunbridge Wells store customer service was impeccable. Great knowledge and just cared about his customer. Thank you, I will be returning.
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido
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Its always good buying from Richer Sounds. Joseph has great product knowledge and sorted out a good deal,
Great customer service and helped a lot with our enquiries! Was looking around for months for the best deal & found it here!
Knowledgeable and helpful advice in the Tunbridge Wells store.
We made our purchase in the week of Black Friday and were told that if the prices of our TV and soundbar dropped further on Black Friday, we would be refunded the difference. This then happened and the Richer sounds team did not hesitate to make arrangements for the refund. I guess this should not be a surprise but I was half expecting there to be a small print reason why this would not happen - so many thanks to the Richer Sounds team.

Resposta da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells
Although still finishing up something the assistant acknowledged us as soon as we walked in and said he’d be with us shortly, a refreshing change to the lack of acknowledgement received in most places. Really helpful and actually connected the song I wanted to hear through the speaker. I decided to buy the speaker and was told there was a few days delivery lead in, which wasn’t a problem as it was my Christmas present. As it turned out there was one in stock which we left with. Great customer service

Resposta da Richer Sounds - Tunbridge Wells
Friendly and knowledgeable staff made our visit to the store an enjoyable one.

Resposta da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells
Really helpful and honest staff. I will definitely be back

Resposta da Richer Sounds - Tunbridge Wells
The staff in the Tunbridge Wells shop were fantastic on both my visits. Knowledgeable and helpful, giving great advice to a novice in the hifi world without once being condescending or trying to sell me something I didn't need. A delivery issue was also sorted out really quickly.
The purchase process was very quick and next day free delivery to my local store exceptional.
As usual in store service and experience was fabulous - this is the same no matter how much you are spending or even just after advice.
What can I say about the turntable, it’s amazing with clear quality, good build quality and came with a 6yr warranty.

Resposta da Richer Sounds - Tunbridge Wells

Resposta da Richer Sounds - Tunbridge Wells
A great service given with a wealth of knowledge & sound advice from the sales team.My purchase was delivered the next day (2 man delivery)with the reassurance of the ‘Richer Sounds’ extended warranty provided within the price.
A personalised sales service!
Thank you

Resposta da Richer Sounds - Tunbridge Wells
Callum understood what I wanted from the outset and what constraints there were.

Resposta da Richer Sounds - Tunbridge Wells
Have used Richer Sounds in the past for buying electronic equipment and have been very satisfied with their speed of service. My latest purchase, a Sony 8 TV was also dispatched very quickly by an excellent delivery service.

Resposta da Richer Sounds - Tunbridge Wells
The guys at the Tunbridge Wells branch were very helpful in making my mind up about which TV to buy, very knowledgeable in the products they were selling and would highly recommend anybody to use this branch thanks again

Resposta da Richer Sounds - Tunbridge Wells
Excellent customer focus, value and quality! I’ve never used Richer Sounds before, but I certainly will be in future. I bought all the kit from them to set up a home cinema system which required them helping me a lot to get things right. Their customer service is exemplary across all staff I spoke to. The products were of high quality and priced extremely competitively. Nothing was too much trouble and they supported me way above and beyond what I’ve come to expect these days! Top marks Richer Sounds. Use this company, you won’t regret it!

Resposta da Richer Sounds - Tunbridge Wells
Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

Resposta da Richer Sounds - Tunbridge Wells
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