Rigby & Peller Opiniões 

Resposta da Rigby & Peller

Há 3 dias

Thank you for your review.
We're sorry to hear that the bralette was not a good fit. Please note that bralettes fit differently from traditional wired bras, and the sizing can feel quite different even when the same size is selected. As bralettes are designed with a different construction and support level, a 38G bralette may not fit in the same way as a 38G wired bra.

We're pleased to hear that the return process went smoothly. If you would like assistance finding a style that better suits her needs, please feel free to contact our Customer Service team at info@rigbyandpeller.com.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 2 dias

Thank you for your feedback. I'm sorry to learn that the delivery of your parcel is causing such hustle, this is certainly the level of service we want to offer. We have received your e-mail, and we are working on finding a solution asap!
Best wishes, Rigby & Peller.

Resposta da Rigby & Peller

Há 3 dias

Thank you for your feedback. We sincerely apologies for the delay your parcel appears to have suffered with the carrier. Your parcel is now out for delivery, and should arrive today! If you have any questions, please don't hesitate to contact our customer service via the contact form on our website.
Beste wishes, Rigby & Peller.

Resposta da Rigby & Peller

Há 3 dias

Thank you for your feedback. Due to an unforeseen circumstance with the carrier, your parcel has suffered a delay. We will reach out to assist you further. Best wishes, Rigby & Peller.

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We are sorry to hear that you feel the product quality did not match that of previous items you purchased in-store.
We strive to maintain consistent quality across all of our collections, so we are disappointed to learn that this has been your experience.

We value your feedback and will share your comments with our product team for review.

Thank you for taking the time to let us know about your experience.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We are sincerely sorry to hear about your experience. We appreciate how disappointing it is to have delivery dates changed repeatedly, especially when you were relying on the item to arrive by a specific date.

As our Customer Service team has advised, UPS is currently experiencing significant delays due to exceptionally high parcel volumes during the summer holiday season and ongoing sales promotions. While this is unfortunately outside of our control, we recognize that this does not lessen the inconvenience caused to you.

Please be assured that your parcel has not been lost and remains within the UPS network. We continue to work closely with the carrier to monitor delayed shipments and help ensure they are delivered as quickly as possible.

We sincerely apologize that your experience has not met the standards you expected from us and thank you for taking the time to share your feedback.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We're sorry that your order has still not been delivered. As mentioned in our response to your previous review, your parcel is delayed within the UPS network due to exceptionally high parcel volumes during the summer holiday season and ongoing sales promotions.

Please be assured that your order has not been lost and remains in transit. We are working closely with UPS and monitoring delayed shipments to help ensure they are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team

Resposta da Rigby & Peller

Há 4 dias

Thank you for your review.
We're sorry to hear about the delay. As our Customer Service team has already advised, UPS is currently experiencing unusually high parcel volumes due to the summer holiday season and ongoing sales promotions, which has impacted some deliveries.

Please be assured that your parcel has not been lost and remains in transit. We are working closely with UPS to ensure delayed shipments are delivered as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Best wishes,
Rigby & Peller team