The customer service was absolutely dreadful. I had two plans and wanted to consolidate them into one, but I couldn't find any way to get in touch with the UK customer services. The live chat feature... Ver mais
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Leia as opiniões dos outros
RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais
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Easy to use, low cost platform. Lots of additional features including video calls, call recordings and internal chat. Very happy with this as the VoIP phone solution for our business. Friendly and UK... Ver mais
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I am yet to use ring centrals services properly as I’ve only just onboarded. However, I’d like to leave a special review to Sarika who has been very supportive during the onboarding process. She’s hel... Ver mais
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Informações sobre a empresa
Escrito pela empresa
All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.
Informações de contacto
2nd Floor, Cross, 85 Uxbridge Rd, W55TH, London, Reino Unido
- 02037438000
- www.ringcentral.co.uk
3,2
Aceitável
674 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use
Easy to use, low cost platform. Lots of additional features including video calls, call recordings and internal chat. Very happy with this as the VoIP phone solution for our business. Friendly and UK based support which is second to none, if you're lucky like me you might even get Cameron Wickenden as your point of contact!
17 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Becky, Thanks so much for sharing your experience with RingCentral. We are fond of our UK team as well and it's lovely to hear that Cameron has supported you.
We're thrilled to have you with us and encourage you to reach out should you need anything!
I have used ring central for 6 years…
I have used ring central for 6 years now and it was the best move we made.. there system is superb and great to use.. is full of well thought out features too and all at no extra charge and there service is superb on the phone too.. just xxellent
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Six years! John, what a milestone!
We're thrilled to have you with us and hope there's many more years to come!
We're always here to support you! Please reach out should you need us.
Customer service is great and so is the product
Customer service is great and the they are knowledgeable about the product. Ring central works well and we have no problems
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Ruth, We're pleased to hear that you're getting the best service! We work hard to deliver great products and focus on making our team your team!
Sounds like we're hitting the mark, but if you should need any assistance, please don't hesitate to reach out to us! We're here to help.
Easy - Straightforward - Reliable
Ringcentral make it so easy for me to receive phone calls from certain geolocations that i wish to be present & market. Call comes straight though to my mobile. Dashboard makes out of office / holiday auto messages easy to apply. Been using for 7 years and haven't had any issues :-)
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
The title says it all, doesn't it? Thanks for sharing such a great review! And 7 years with RingCentral speaks to how well it's working. We're grateful to hear from you and hope you'll keep us updated on your growth!
Great service over all
We had a few hiccups porting my number over to begin with but this was more BT fault then ring central.
Been using them for a few years now and had no problems the portal is great.
Love the voicemail system and the app makes it easy to call customers back when I'm not even in the office.
As for pricing and support I have nothing but good things to say, a bargain of a service overall.
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Thanks for taking the time to share your experience. We're sorry to hear about the hiccups, but it sounds like it's smooth sailing now.
We couldn't be happier to hear from you and hope you'll stay in touch to let us know how you're doing.
Great facilities, easy to use and very reasonably priced
We use Ring central for the office and when I am out on the road to see clients all over the world. It is very easy to use, total integration with what we use for example phone mobile a landline and the internet.
I would recommend trying it to see how it compares to you existing system or to enhance and move to the latest in technology driven solutions.
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Steve, We're always pleased to hear about customers who require flexibility and get that from RingCentral!
Your recommendation is an absolute honor! Stay in touch - we'd love to get updates about your teams.
Easy to use and intuitive
We've been using RingCentral for many years now and we find it easy to use and intuitive. The customisable features make things very streamlined. The Customer Care team are responsive and efficient. We can thoroughly recommend RingCentral.
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Mary, Thanks so much for your recommendation and feedback.
We work really hard to create products that can be customized/optimized for every business. And we're pleased to hear that you are getting the support you need.
We're here to support you and appreciate you taking the time.
Full flexibility for the modern business
Ringcentral is a great platform offering flexibility for our business. We are based in three locations across Europe and benefit from seamless communication and team collaboration as if we were sitting next to each other. We can easily take and transfer calls, adopt the very user friendly messaging and video-calling features, even benefit from one external number in each Country. It is also very easy to scale up or down. We would definitely recommend Ringcentral to any modern business.
16 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
We love hearing from our customers who have a distributed workforce because the speak to the value of flexibility!
Thanks so much for leaving this great feedback!
We are honored by your recommendation - please stay in touch to keep us updated on your business.
Great Team
Spoke to Cameron (our business rep), he was very friendly and easy to talk too. He was quick to answer any queries and was open to any feedback! Ring central is a big part of our business and I would recommend their service.
15 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Madi, So lovely to hear from you! It's great news that you had a nice chat with Cameron - and we're exceedingly pleased to learn that RingCentral is a big part of your business! Your recommendation is hugely appreciated and hope you'll reach out if we can be of assistance to you.
A solid system that does what it says
A solid system that does what it says. Pricing is good.
It might not be the most intuitive UI for setting up, but their customer service is helpful. I do recommend them to other people.
15 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
James, we're so pleased to hear from you about your experience with RingCentral.
We know we offer a lot of features, but we're so glad to know that Support has helped you along the way.
Your feedback is important to us and we'll be sure to let the UX/UI team know your feedback.
In the meantime, we're so grateful for your recommendation and hope to be partnered for years to come. Please reach out if we can be of assistance.
Really great service
Really great service, gives us full flexibility to work where we like, so remotely and in the office.
15 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Nicola, Flexibility is the name of the game! And we're so glad that your teams have that flexibility wherever they go. Thanks for sharing your experience and please do stay in touch!
Trouble free service
Trouble free service, system works well diverting calls to our mobiles.
15 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Richard, Great to hear that your team is reaping the benefits of flexibility via our app. We love to hear trouble-free, but if you happen to experience any challenges, please don't hesitate to reach out!
1st class service from Ringcentral
Always a 1st class service from Ringcentral. Customer service and technical support is always superb. Our account manager is amazing and our systems and services are always running as expected.
15 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Nick, What a lovely sentiment! Thanks so much for sharing.
Sounds like we're doing our job from top to bottom! We're grateful for you and hope you'll stay in touch!
Positive Experience
We have always had a positive experience when speaking to the onboarding or support team. They are quick to answer any questions and are always polite and friendly.
14 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
We appreciate your kind words about your positive experiences with our onboarding and support teams. It's wonderful to hear that our teams have been quick, polite, and friendly in addressing your questions. Providing excellent customer service is a priority for us, and we're here to ensure your continued positive experiences.
If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing RingCentral, and we're here to continue providing you with the support you need!
Great solution for hybrid workforce
For a hybrid team, Ringcentral provides us with a phone solution that works for us! We have direct dials meaning our clients can get hold of us whether we are in the office or working from home. It's a great solution and I've never had any issues with it!
3 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
We're delighted to hear that RingCentral's phone solution is working well for your hybrid team. The ability to have direct dials and seamless communication, whether in the office or working from home, is crucial for a hybrid work environment.
It's fantastic that you've never encountered any issues with our solution. If you ever have more feedback or questions, please don't hesitate to reach out. Thank you for choosing RingCentral, and we're here to continue supporting your team's communication needs!
flawless service
flawless service , no interruption at all , through professional , exactly what my business required
19 de outubro de 2023
Opinião espontânea
Resposta da RingCentral UK
We're thrilled to hear that you've experienced flawless service with no interruptions and that RingCentral is meeting the professional standards your business requires. Providing a seamless and reliable communication solution is our goal, and we're pleased to have met your expectations.
If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing RingCentral, and we're here to continue providing you with the service your business needs!
Resposta da RingCentral UK
Thanks for taking the time to share your feedback, Priscila!
Good solution
Ring central is a good solution for our business. And the new account management system gives us a single, named point of contact when we have any questions or issues.
13 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
We know how important it is to have a reliable point of contact.
We hope you'll keep us updated on how things are going and thank you for taking the time to share your experience with us.
always able to connect to whatever…
always able to connect to whatever country destination i am calling.... great service
13 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Consistent connection is a guiding principle for us, no matter where you are in the world.
Thanks for sharing your experience and if you have further feedback, please don't hesitate to reach out.
Great Service
Our homecare agency has been using RingCentral for a year now and we have had no complaints. Our phone line communications run smoothly and customer support are always very helpful.
13 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Selina,
Thanks so much for leaving this feedback. We know how important connection is in the work that you do. We're so pleased to support you and your team.
Stay in touch if we can support you!
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