RingCentral UK Opiniões 

673
TrustScore: 3.5 em 5

3,3

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Classificada 1 em 5 estrelas

AVOID AT ALL COSTS. For four months ive been payhing invoices for a telephone that diesnt make calls. I have over 100 emails and around 20 hours on the telephone to support and each time they pr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

You've suspended our Account Its SCHENGEX TOUR & TRAVELS LTD Resolve our issue our your rating is going to be 1 Star Our team of 100 would rate you 1 STAR You are terrible guys We ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd like to update my review now to 5 stars. My contact Liam at Ring Central has now been in touch and taken the time to go through some things with me - this is all I had wanted from the start and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de hospedagem web

Escrito pela empresa

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

673 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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3,3

Todas as opiniões

(673)

28 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Overall a good product

Overall a good product

The service has worked flawlessly for us for many many years. The backend is a little complicated to navigate and set up, but once it's done the system works as it should!

22 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Stelios, Thanks for taking the time to share your experience. RingCentral offers a lot of features, but we know every customer has different needs. So great to hear you are getting what you need.
Please keep in touch! We're thrilled to work with you and hope to do so for many, many more years!

Classificada 4 em 5 estrelas

Reliable service

Reliable service, friendly staff

21 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Hasan, A great compliment! We appreciate you sharing this feedback!

Classificada 5 em 5 estrelas

Works really well - No problems at all

We took on a Ring Central Line a couple of years ago when we added a new arm to our business.

We got offered a nice rememberable number and since then it's just worked. No problems at all.

I would highly recommend them.

1 de novembro de 2023
Opinião espontânea
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Resposta da RingCentral UK

Happy to hear this! We consider this the best compliment! To have things move along smoothly without any problems! We'll keep doing what we're doing and you stay in touch to let us know how things are progressing! Thank you!

Classificada 5 em 5 estrelas

My experience of RingCentral in terms…

My experience of RingCentral in terms of the product and customer service is excellent. First rate in all departments!

22 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

We love to hear it! Thanks for taking the time to share your experience! We're here for you! Please stay in touch if you should need anything!

Classificada 3 em 5 estrelas

This company used to be relatively good…

This company used to be relatively good to deal with and then their customer service fell apart and they forgot about the market conditions and in particular their competition.
Other VOIP service providers have since entered the market and provided a better service both in terms of the solution at more competitive price points and customer service. Reselling their service to BT as Cloud Voice didn't help their our our cause as a reseller either.
Having said that they still exist on a few of our client sites who just need a basic IP phone system and their QOS has been quite good with limited issues, hence the 3 stars.

1 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Jack, Thanks for sharing this. We're always working to improve and your feedback will be funneled to the appropriate teams.
If we can support you further, the Review team is glad to help. Please reach out to us at Review@RIngCentral.com

Classificada 5 em 5 estrelas

Rincentral makes communicating easy

Rincentral makes communicating easy, cost-effective and straightforward whether you are in the office or working from home.

21 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Thanks, David! Maybe we should hire you to write our copy - this is a great testimonial!
Please stay in touch - we're so grateful you took the time to share.

Classificada 5 em 5 estrelas

I would describe myself as a basic user…

I would describe myself as a basic user as I only use my mobile device to receive and make calls. The call quality as you would expect depends on mobile reception, I don't have any complaints when connected to WiFi so working from home or at the office works really well. I use the voicemail feature quite a bit too and find the listen in/interrupt recording feature very useful.

20 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Marco, Our basic user experience is just as important as any of our larger customers! To know the product is meeting your expectations is lovely to hear! We're glad that there are features that support the work you do. Thanks for sharing your experience - If our team can be of assistance, please don't hesitate to reach out!

Classificada 5 em 5 estrelas

Does what you need

Does what you need, the phone rings, never had a problem in 5 years.

21 de novembro de 2023
Opinião espontânea
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Resposta da RingCentral UK

Great to hear, Chris! 5 years - thanks for sticking with us! If you do run into a problem, please don't hesitate to reach out to us!

Classificada 5 em 5 estrelas

Good call routing option

Good call routing option. I have used Ringcentral for years and the service has been great.

20 de novembro de 2023
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Resposta da RingCentral UK

Lovely to hear! Thanks for sharing your experience with us!

Classificada 5 em 5 estrelas

Highly recommend

I am really enjoying RingCentral and will continue to choose them as a telephone provider. The service is responsive and the systems are advanced.

20 de novembro de 2023
Opinião espontânea
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Resposta da RingCentral UK

Laura, We really appreciate your recommendation and it's great to hear that you're enjoying the product!
We're always working to improve so should you run into any hurdles, please reach out.

Classificada 5 em 5 estrelas

Positive ecperience

Switched from another provider to RingCentral and so far have had a really good experience. Customer service team on hand to respond to help required.

10 de novembro de 2023
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Resposta da RingCentral UK

Yasser, this is great news! And we appreciate you taking the time to share your experience with us. We're here to help!

Classificada 5 em 5 estrelas

I can't remember the last time I logged on, it just sorts itself.

I started using Ringcentral in 2010. From the start I had support on setting up the system and how to make the most of multiple numbers for my business.
It was easy then to be able to follow on and manage the system myself knowing there's someone to speak to if there's an issue.
So far there's been no need to contact anyone with issues and I only went on the system to set it up initially, after that I can't remember the last time I logged on, it just sorts itself.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Jayne, Wow! This is quite a testament! Thanks for sharing your use of the product - our hope is always that it's just that easy!
While we may not hear from you, we're always here to support you. Please reach out if we can.

Classificada 5 em 5 estrelas

We’ve been using ring central for two…

We’ve been using ring central for two companies for over six years and find them to be cost effective and very flexible for set up purposes especially with internationally based personnel.

17 de novembro de 2023
Opinião espontânea
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Resposta da RingCentral UK

David, This is so lovely to hear! With your use case of two companies on RingCentral, it's certain you have an understanding of the product. That you find it cost-effective and flexible is music to our ears.
Please stay in touch to keep us updated on how it's going.
We're grateful for your patronage!

Classificada 5 em 5 estrelas

Since starting a tech company with my…

Since starting a tech company with my son we have found using the app very useful as we can be out and about but still answering customers queries. I would definatley recommend the services of Ringcentral UK to anyone starting a tech company.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

How exciting to hear that RingCentral has been with you on your company journey! We're so glad to know it's keeping you connected.
Your recommendation is an honor and we hope you'll stay in touch should you need us.

Classificada 5 em 5 estrelas

Very easy and straightforward to use

Very easy and straightforward to use. We basically set it up and since then have been letting it do its thing. Very reliable.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Plug and play! We love hearing customer stories about getting everything set up and then smooth sailing!
Reliability is a core value for us to make sure our customers can move forward.
Thanks for taking the time, Ben! Stay in touch!

Classificada 5 em 5 estrelas

Reliable service

I have never encountered a problem with RingCentral, their service or staff. Whenever I've needed advice on anything they have been quick in helping me and very professional. I would thoroughly recommend them.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Debbie, Your recommendation is an honor. So pleased to hear that your experience has been good. We'll continue to support you and hope you'll stay in touch!

Classificada 5 em 5 estrelas

Easy to use

I use RingCentral every day. It's easy to use and directs our customers in the right direction for their query. The voicemail area makes it easy to handle the missed calls.

We had a few crackling issues, it was reported and dealt with.

All in all, I think it works really well for what we use it. I would recommend.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Lawrie, So good to hear from you.
We're glad to hear that the product is making your life easier and that the issues you experienced were promptly dealt with.
We are grateful for your recommendation and hope you'll stay in touch to keep us updated!

Classificada 5 em 5 estrelas

System works very efficiently

System works very efficiently! Happy to be a Ring Central Customer.

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

We are happy to have you! Thanks so much for taking the time to share your experience! We hope you'll keep us posted on how things are going - please reach out if we can be of assistance.

Classificada 5 em 5 estrelas

Easy to use

Easy to use, low cost platform. Lots of additional features including video calls, call recordings and internal chat. Very happy with this as the VoIP phone solution for our business. Friendly and UK based support which is second to none, if you're lucky like me you might even get Cameron Wickenden as your point of contact!

17 de novembro de 2023
Opinião espontânea
logótipo da RingCentral UK

Resposta da RingCentral UK

Becky, Thanks so much for sharing your experience with RingCentral. We are fond of our UK team as well and it's lovely to hear that Cameron has supported you.
We're thrilled to have you with us and encourage you to reach out should you need anything!

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