Romans - Clifton Opiniões 

26
•
TrustScore: 3 em 5

3,0

21 Princess Victoria Street Clifton, BS8 4BX Bristol, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Romans have been an excellent rental agency. Sophia Lopresti kept me informed at every stage of the change over.

Classificada 5 em 5 estrelas

We were recently looking for a flat in Bristol as our current landlord had sold the one we were living in, forcing us to move. We had looked at lots, held by different estate agents. Reuben Hotchkiss... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Seamless experience! Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any is... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I am absolutely disgusted with Romans. The return of our deposit was approved 3 weeks after we vacated our premises which was extremely protracted to start. It's now been over 20 days since this appro... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agrimensor imobiliário
  4. Avaliador imobiliário
  5. Investimento em propriedades

Sobre Romans - Clifton

Escrito pela empresa

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Escrito pela empresa

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informações de contacto

  • 21 Princess Victoria Street Clifton, BS8 4BX, Bristol, Reino Unido

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

3,0

Aceitável

TrustScore: 3 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,0

Todas as opiniões

(26)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Taylor Hepworth - excellent

Taylor Hepworth has been excellent, really explained well how my property can be let. Found me some great tenants in such a short space of time. Would highly recommend.

9 de março de 2023
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear James

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Special thanks to Taylor

Taylor was so helpful with letting my property, made the process super easy and stress free.

2 de março de 2023
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear Lucy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Seamless experience!

Seamless experience!

Lucy made this usually stressful process really easy and stress free, seamless. Really loving the new place we feel really happy and know we can contact them if we have any issues in the future !
Would recommend over other agents we’ve used in the past !

7 de fevereiro de 2023
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear Becky

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Romans Bristol

Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.

21 de janeiro de 2022
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear M R,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Classificada 5 em 5 estrelas

Exceptional Service From Scott Stevens

We moved into a property in Clifton, Bristol last year with Romans. Since our first interaction, Scott Stevens has been an absolute delight to work with. Scott has consistently been kind, compassionate, incredibly hard-working and has answered all of our questions promptly. In all the years I have rented, Scott has comfortably been the best letting advisor I have encountered. I honestly can't stress enough how easy he has made the process of moving into a new home for my partner and I. I could not recommend Scott more highly if you planning to let with Romans.

13 de janeiro de 2022
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear Rupert ,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Classificada 2 em 5 estrelas

Great initially, but the continued support doesn't seem to be there

You can see from the other comments that it's all sunshine and roses when it comes to finding a place and getting the contract sorted (if you ignore the no deposit option that you're practically forced into). But once you're in, it's very hard to get hold of anyone

Potentially will be left 5 weeks with major repair work needed from day 1. Never had these problems when letting directly from a landlord.

7 de dezembro de 2021
Opinião espontânea
logótipo da Romans  - Clifton

Resposta da Romans - Clifton

Dear Chris
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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