Romans - Swindon Opiniões 

134
•
TrustScore: 4.5 em 5

4,6

Aiken Road 27, SN25 1UH Swindon, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have used Romans, formerly Dewhurst, since buying our rental property 8 years ago. In that time Christine Lancaster has excelled in looking after ourselves and our tenants with efficiency, court... Ver mais

Classificada 5 em 5 estrelas

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I rented with Romans once and never will again. They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees. They were r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing! We cannot wait to live many happy y... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Imobiliária
  2. também em
  3. Agrimensor imobiliário
  4. Avaliador imobiliário
  5. Investimento em propriedades

Sobre Romans - Swindon

Escrito pela empresa

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informações de contacto

  • Aiken Road 27, SN25 1UH, Swindon, England, Reino Unido

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,6

Excelente

TrustScore: 4.5 em 5

134 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(134)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really good communication throughout.

Really good communication throughout.
They helped me from start to finish and I couldn’t be happier .
Special mention to Mia and Amanda for all their help .
Swindon taw hill branch .

30 de abril de 2025
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, smooth process

22 de março de 2025
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Iyanuoluwa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Amanda Force-Jones has dealt with us…

Amanda Force-Jones has dealt with us all through the process of finding a property and helped with everything to ensure a smooth and easy move - in. She’s been ever so helpful and lovely, and easy to reach out to.

13 de março de 2025
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Sadie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

We reported a problem for the attention…

We reported a problem for the attention of Naomi Hamilton on the evening of 27th Feb with the ground floor cloakroom wc, the siphon wasn’t working properly and a plumber arrived mid morning 28th and replaced
it. You can’t ask for a better service than that!

28 de fevereiro de 2025
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Peter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Naomi a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Jade Small

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart and nothing was ever too much for her to work through. Romans are very lucky to have such a wonderful member of staff.

26 de fevereiro de 2025
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Pippa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jade a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Jordan and Jake were very helpful and…

Jordan and Jake were very helpful and alway easy to reach out to.
The whole process of purchasing my house was very easy and it didn’t took a very long time. I would definitely recommend them and if I need to sell or purchase I will definitely contact them.

20 de dezembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Alex
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jake and Jordan a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

We have had the pleasure both of letting and then selling our property through Romans - and the service we have had on both counts has been exemplary.
Christine and her lettings team were absolutely meticulous in handling the various ‘housekeeping’ issues which arose when we were renting out our house.
When the time came to sell, Alice and Jordan on the estate agency side of the business were most professional and helpful and, at all times, on top of the whole process of managing the sale.
We remain extremely grateful to them for the excellent service we received.

28 de outubro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Julie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Christine, Jordan, Alice and their teams a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Amanda is the best.

Amanda is the best.
She is very kind and gentle and nevermind the recurrent emails from the tenant and always has an answer or will get you one. I hope I can make my first move-in with her kind assistance.

Wish you all the best Amanda.

6 de novembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Ameer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Amanda have been very professional and…

Amanda have been very professional and helpful in her approach and services!
That's the driving force for me, then the property viewing was timely, thorough with lots of options and details discussed with Mark.
I loved the professionalism from these two, Romans must be proud to have them.

4 de novembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Kenneth

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda & Mark a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Amanda from the Tawhill office in…

Amanda from the Tawhill office in Swindon was my first point of contact when applying to rent a property...she was very helpfull and prompt with her actions. Highly recommeded person to deal with. Well done Amanda...

1 de novembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

They are patient and attentive

They are patient and attentive. I highly recommend them.

28 de outubro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Rodrigo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Mark Davidson at Romans was very…

Mark Davidson at Romans was very helpful when finding a new tenant for one of our properties, he did a similarly good job earlier in the year at another property and I'm pleased to say everything has gone smoothly. We let several properties with Romans and I'm always pleased when Mark is involved.

14 de outubro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Robin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Mark a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Jade has been instrumental in resolving…

Jade has been instrumental in resolving certain issues with our departure from the Roman group. What a pleasant, helpful and caring individual - a credit to herself firstly and then the company- Romans is very fortunate to have an employee of her calibre!

17 de setembro de 2024
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logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Customer 17

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jade a 5 star rating!

Many thanks
Customer Care Team

Classificada 1 em 5 estrelas

Swindon Taw Hill Branch

Swindon Taw Hill Branch, Very unprofessional, rented from them for 13 years (doesn’t mean anything) bad mouth the landlord saying how tight he is and will not pay for repairs, give you two months notice and when you call to say it might be a few days more until we can move out told they will take legal action, nothing else not oh sorry we can’t do that, just straight to we will take legal action, then a few days before you move out email you (no phone call) to say they can’t take the property back on the date they said they could? Given a new date by email (no phone call) waiting for a time, no time given then told to drop the keys at the agent at my earliest convenience (was not told this is how it works) drop the keys off to a young lad and then signed a post it note to confirm I have returned to keys, staff turn over is unreal but says a lot I wouldn’t want to work for there either and learn quickly to be a keyboard warrior, good luck to all the landlords that let them rent there properties for them

9 de setembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Sarah

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Classificada 5 em 5 estrelas

Easy first time purchase

Made the purchasing process very easy for a first time buyer. Easy and friendly to chat to and no such thing as a silly question!

6 de setembro de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear David Walsh

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Amazing experience

Amanda and the Team were very swift, professional and helpful during the entire process.

Thank you

25 de julho de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Adedeji

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda and the team a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

Fantastic Customer Service

We were the buyers so technically not the client but Romans made buying a house the best experience it could possibly be. We took their advice on having a mortgage advisor, Morgan who was brilliant and was available even on his day off to answer my questions. Catherine our move manager was absolutely on it and made the whole process so much easier. They really do offer a 5 star service and I would have no hesitation in using them again in the future. Well Done.

31 de julho de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Lorraine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Morgan and Catherine a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

A joy to witness such passion

A joy to witness such passion, dedication and interest in providing a valuation and then the sale of my property. A fantastic set of photos and I’m excited to see what the future holds.

8 de julho de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Carol

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Classificada 5 em 5 estrelas

The whole process was smooth

The whole process was smooth
The initial contact, the viewing, the checks and the moving. Mark and Lorraine were very helpful and made everything easier.
Would strongly recommend using Romans any day

20 de junho de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Bridget Zhakata

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Classificada 5 em 5 estrelas

Romans are so helpful

Romans letting agency have been really great and understanding and kept me updated everyday on the progress of our application- Jenna showed us around and she was very friendly and helpful. Amanda has also been so prompt with replies. Highly recommend

9 de julho de 2024
Opinião espontânea
logótipo da Romans  - Swindon

Resposta da Romans - Swindon

Dear Rubiya

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jenna and Amanda a 5 star rating!

Many thanks
Customer Care Team

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