DREAM TEAM! I was ordering multiple roller banners and my artwork had the most bonkers fault in it. The client had supplied this element of the artwork and it seemed to have an overlay on it..ho... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
There was an issue with a finished printed order where the artwork had reduced in size. We ended up dealing with Steph Ferrari in the studio department and she assisted us to try and discover what the... Ver mais
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Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Ver mais
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I have used Route 1 for years and have never been let down. For the first time ever, there was a delay with my order due to a foiling part needing to be replaced (these things happen), and the print w... Ver mais
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Informações sobre a empresa
Sobre Route 1 Print
Informação fornecida por diversas fontes externas
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
- Instant Online Proofing
- White Label Packaging
- Free Delivery
- 1 hour or less email response times
- Accessible client support Mon-Fri
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Escrito pela empresa
Informações de contacto
Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, Reino Unido
- 01142945026
- sales@route1print.co.uk
- www.route1print.co.uk
4,8
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a technical issue with some artwork…
Had a technical issue with some artwork and it was resolved by Hannah.
6 de maio de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Gary,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
There was a problem with the production…
There was a problem with the production of my print order but, after speaking to Ashley Doughty, she sorted out the problem in a friendly and professional manner.
1 de maio de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi James,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Ashley
Good follow up support
Often with complicated orders you need a bit of safety and reassurance that your work is being assessed and looked after. The guys in the Artwork team are excellent, particularly Hannah in this instance.
1 de maio de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Neil,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
Being helpful
30 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Nigel,
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
Professional and efficient print company
We received an enquiry from a client who was concerned about print quality, which we passed on to Hannah at Route One. She was brilliant—providing a clear, honest explanation along with reassurance about how the print would be handled. Thanks to her support, we were able to advise our client confidently and professionally.
We’ve been using Route One for years for all our printing needs and will certainly continue to do so. Highly recommended.
28 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Daniela,
Thank you so much for such a kind and detailed review.
I’m so glad I could help you navigate that conversation with your client. Providing that "behind-the-scenes" technical clarity is exactly what we're here for, so it's great to hear it gave you the confidence to advise them professionally.
Knowing that you’ve trusted us with your printing for years really means a lot to us. We love having you as a long-term partner!
I'm always here if you need a hand with anything else.
Thanks
Hannah
Top company to work with particularly…
Top company to work with particularly as we are trade business and under constant deadlines. Customer service is excellent and all the artwork team are super helpful. Especially Bex who has quickly turned several client artwork issues into solutions quickly and effectively
27 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Stephen!
Thank you so much for the glowing review!
It’s always a pleasure working with you. I know how high the stakes are when you’re managing trade deadlines, so I’m just glad I could help turn those artwork headaches into solutions for your clients.
We love supporting your business, and the whole team (Studio included!) really appreciates the shout-out.
Looking forward to the next one!
Thanks
Bex
A Huge Thank You to Bex.
Bex Taylor was exemplary in answering my print related questions, as so were all the staff at Route1 Print.
24 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
Always been happy with the service I…
Always been happy with the service I get. Even more so today as i required a manual proof which was turned around in record time. Thank you Route1.
24 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Sharon
Friendly experienced staff
Friendly experienced staff. Knowledgeable and a good range of products
24 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi MBE Cheltenham,
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
Hannah in the studio sorted out an…
Hannah in the studio sorted out an artwork problem with no fuss at all.
21 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Michael,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Hannah
Hannah helped me rearrange my artwork…
Hannah helped me rearrange my artwork so that my order could be processed. Extremely friendly and solved the issue!
21 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi there! Thank you so much for the lovely review.
I was more than happy to help get that artwork tweaked for you. I know how important it is to get everything lined up perfectly before it hits the press! It’s great to hear your order is now moving through the system smoothly.
If you need a hand with anything else, just give me a shout.
Thanks
Hannah
Resposta da Route 1 Print
Hi Charlie!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Hannah
Booked a print run for a new client
Booked a print run for a new client, paid to upgrade the service so it's delivered today.
Email received this morning saying it won't be delivered.
Paid extra - won't deliver
17 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Robert,
I’m sorry for the stress this delivery delay has caused. When an upgraded service isn't met, we want to find out why immediately.
Please could you send over your Order Reference? Once I have that, I can check if the delay was at the production stage or with the courier, and I can also ensure that the additional delivery charges are addressed for you.
Thanks
Sharon
Help with artwork problems
My customer submitted artwork that was not suitable for press. Route1 provided clear notes as to potential problems which I passed on to my customer, along with a template. More artwork came back which again had problems. New artwork submitted which I hope is now good.
Throughout the process, Route1 was their usual calm, efficient and helpful selves especially Hannah who reassured me that all this hassle for them (my words) was not a problem.
I always find all the team - sales or studio - to be so helpful.
16 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Jonathan,
Thank you so much for the wonderful review!
Please don't ever feel like it's a "hassle. That is exactly what we are here for. Artwork can be a real process of trial and error, especially when you're acting as the bridge between your customer and the press. My goal was just to make sure you felt supported throughout those back-and-forth stages so that the final result is something you’re proud to hand over to your client.
I’ve got my fingers crossed that this latest set of artwork is the winner, but if there are any more tweaks needed, you know where we are!
Thanks
Hannah
Steph was exceptional
Steph was exceptional. Helped with artwork in a timely manner. The best online printers.
16 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Dave,
Thank you so much for the kind words! I’m really happy I could help you get that artwork sorted quickly.
We always aim to be the best at what we do, so hearing that we're your top choice for online printing means a lot to the whole team. I look forward to seeing your future projects on the press!
Thanks
Steph
They replaced the artwork not once, BUT TWICE!
Bex, Steph and Hannah all helped stop my job and replace the artwork not once, BUT TWICE! You can always speak to the people at the coalface. Never a problem communicating with the team that actually print your job. A great print solution for my business and great prices too.
15 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Tim,
Thank you so much for the fantastic feedback!
I'll be sure to pass your thanks on to Bex, Steph, and Hannah. We know that things move fast in business and artwork sometimes needs a last-minute change, so we’re always happy to jump in and get it sorted, even if it takes a couple of tries to get it perfect!
We aim to keep that line of communication open so you always feel supported.
Thanks for choosing us as your print partner!
Sharon
Excellent and seamless help from Bex !
15 de abril de 2025
Opinião espontânea
Resposta da Route 1 Print
Hi there,
Thank you so much! I’m thrilled to hear that you had such a seamless experience. My goal is always to make things as easy as possible for you, so it’s great to know I hit the mark!
I look forward to helping you with your next order.
Thanks
Bex
Elina Jakobsone went above and beyond…
Elina Jakobsone went above and beyond to help me today locate an email that I had lost. Really helpful.
10 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Lindsay,
Thank you so much! I'm really glad I could help you track down that email today. I know how stressful it can be when a piece of the puzzle goes missing, so I'm happy we found it.
It’s always a pleasure to help out; have a great rest of your day!
Thanks
Elina
Once again Elina is always friendly
Once again Elina is always friendly, professional and helpful.
Always a pleasure to deal with her 😊
10 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Darren,
Thank you! It is always a pleasure dealing with you too. 😊
I really appreciate the kind feedback, and I’m looking forward to helping you with your next project!
Thanks
Elina
Outstanding service yet again!!!
Outstanding service yet again!!!
Thank you so much for your help Elina, above and beyond as usual.
10 de abril de 2026
Opinião espontânea
Resposta da Route 1 Print
Hi Blue Dragon Graphics,
Thank you so much for the lovely feedback! It’s always a pleasure working with you, and I’m just happy I could help.
Going "above and beyond" is what we aim for, so knowing it’s appreciated really makes my day. See you on the next order!
Thanks
Elina
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