Route 1 Print Opiniões 

Resposta da Route 1 Print

9/06/2026

Hi Jacob,

We apologise for the inconvenience caused. As discussed, we are more than happy to complete a full reprint once we have received the item back. In relation to your other order, this was attempted to be delivered by the courier, on time, on the turnaround that it was ordered on. However, the delivery was rejected at the location.

In relation to your account being closed, we value every customer and don't close accounts without good reason. In this instance, the decision followed repeated conduct towards our staff that fell outside what we consider acceptable. Our team has the right to a respectful working environment, and we'll always stand behind them on that.

We appreciate that this isn't the response you were hoping for, but we believe it was the right one.

Thanks
Route1Print

Resposta da Route 1 Print

9/06/2026

Hi Miranda,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Bex

Resposta da Route 1 Print

8/06/2026

Hi Paul,

Thanks for taking the time to leave a 5* review.

If there's anything else you need please just let me know 😄
Steph

Resposta da Route 1 Print

8/06/2026

Hi Mark,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Bex

Resposta da Route 1 Print

8/06/2026

Hi there!

Thanks for taking the time to leave a 5* review.

If there's anything else you need please just let me know 😄

Thanks
Hannah

Resposta da Route 1 Print

29/05/2026

Hi Alan,

Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!

If there's anything else you need please just let me know 😊

Thanks
Bex

Resposta da Route 1 Print

29/05/2026

Hi Andy,

I’m so glad I could help resolve that print issue for you quickly and to your satisfaction. Mistakes are never ideal, but we always want to make sure the recovery process is completely seamless and stress-free for you. Knowing that you felt well-supported throughout means a lot to me.

Thank you again for choosing us for your print, and please don't hesitate to reach out if you need anything at all on your next order!

Thanks
Elina

Resposta da Route 1 Print

29/05/2026

Hi DB,

Thank you so much for taking the time to leave such a lovely review!

It was an absolute pleasure helping you out with your order. We always aim to be as efficient and helpful as possible for our trade partners, so hearing that you consistently receive great customer service from us truly means the world to the whole team.

Thank you for your continued support, and I look forward to looking after you again on your next project!

Thanks
Elina

Resposta da Route 1 Print

29/05/2026

Hi Barry,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Bex

Resposta da Route 1 Print

21/05/2026

Hi Gavin,

Thank you for taking the time to write this, even though it is incredibly disappointing for me to read. Having you as a partner for around 10 years means a lot to us, and hearing that we have lost your trust and your business is something I take very seriously.

You are entirely right to call us out on this. When we invest in new machinery or factory upgrades, it is meant to improve our service for our trade clients, not disrupt it. Hearing that this has caused repeated delays on your upgraded orders is completely unacceptable, and I completely understand why you feel let down. Trade print relies on reliability, and we have clearly missed the mark for you recently.

I want to look into your account history properly to see exactly where these bottlenecks happened on your recent orders.

Could you please reach out to me directly at sales@route1print.co.uk? I would really appreciate the opportunity to look into this for you personally and see how we can make amends.

Thank you again for your 10 years of loyalty, and for holding us to the standard you deserve.

Thanks,
Tom

Resposta da Route 1 Print

19/05/2026

Hi Robin,

Thank you so much for this amazing feedback! It was an absolute pleasure looking after you and getting this sorted.

We know how frustrating it is when a courier handles a parcel roughly, but because the production team got the original job out ahead of schedule, we had that vital extra bit of time to play with! We always try to treat your clients' deadlines as if they were our own, so we're thrilled that the reprint still made it to you on time.

Thank you for the wonderful recommendation. It means the world to the whole team here and to us. We look forward to working with you on the next project!

Thanks
Emily & Ophelia

Resposta da Route 1 Print

15/05/2026

Hi Keith,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Beth

Resposta da Route 1 Print

14/05/2026

Hi Bach,

Thank you so much for the kind words! I’m so glad I could step in and help take the stress out of that tight deadline for you.

Artwork can be tricky, but once we identified those small issues, I wanted to make sure they were corrected immediately so your order could stay on track. Keeping you informed throughout the process is always a priority for me, as I know how important that peace of mind is!

If you ever have a tight turnaround or a tricky file again, don't hesitate to reach out!

Thanks
Steph

Resposta da Route 1 Print

14/05/2026

Hi Simon,

Thanks for taking the time to leave a 5* review.

If there's anything else you need please just let me know 😄

Thanks
Steph

Resposta da Route 1 Print

14/05/2026

Hi Mark,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Bex

Resposta da Route 1 Print

11/05/2026

Hi there!

Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!

If there's anything else you need please just let me know 😊

Thanks
Hannah

Resposta da Route 1 Print

11/05/2026

Hi Gary,

Thank you so much for taking the time to leave such a kind review. It was a pleasure helping you get those files ready!

I know how stressful it can be when you aren't 100% sure if a file is "press-ready," so I’m really glad I could jump in quickly to put your mind at rest. My goal is always to make the technical side of printing as smooth as possible so you can focus on the creative part.

I hope the finished print looks fantastic! If you ever have questions about a future project, the team and I are always here to help.

Thanks
Hannah

Resposta da Route 1 Print

11/05/2026

Hi Michael,

Thank you so much for the lovely review; you’ve made my day!

I’m so glad I could help clear up the confusion with those irregular-shaped labels. Artwork prep for custom shapes can be a bit of a maze the first time around, so I’m happy that sending the proof in a different format made things easier for you to visualise.

I can't wait to see how the final labels turned out! If you ever need a hand with a tricky file again, you know where I am.

Thanks
Hannah

Resposta da Route 1 Print

11/05/2026

Hi KD!

Thanks for taking the time to leave a 5* review.

If there's anything else you need please just let me know 😄

Thanks
Hannah

Resposta da Route 1 Print

11/05/2026

Hi there!

Thank you so much for leaving a 5-star review – it means the world to us! ❤️

If there's anything else I can assist you with, don’t hesitate to reach out. 😊

Thanks
Sharon