But a pack of racking from them extremely poor quality for the price , customer service is not the best, not heard back from them for two days AVOID
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Leia as opiniões dos outros
TOTALLY SHOCKED! When I received my delivery it was in an excellent tough cardboard box. Then when I opened it " WAW " my plants were placed inbetween 3,layers of protective straw one layer on the bo... Ver mais
A empresa respondeu
Easy assembled, solid product, fast delivery and very good customer service Thank you
The quality , price , free speedy delivery ,and excellent communication 👏 👌 I've got full confidence in "Royal Cart " and it will be my " go to " for anything we need for the outdoors ...thank yo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Royalcart is based in the United Kingdom and ships all orders from within the UK to ensure extremely fast and reliable delivery. We supply the top trending products and make sure every item is quality tested before being sent out to our customers ensuring customer satisfaction at all times. Why Shop From Royalcart ? All of our orders are dispatched from the UK. Our helpful and friendly customer service team will make sure to get back to you within 12 hours to ensure your not left waiting for too long. We work hard to send all of our orders with same day dispatch using Royal Mail as we understand you want your new gadgets to arrive as soon as possible! Contact us here - info@royalcart.co.uk
Informações de contacto
71-75 Shelton Street Covent Garden, WC2H 9JQ, London , Reino Unido
- +447477183488
- Info@royalcart.co.uk
- www.royalcart.co.uk
4,1
Bom
108 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product
Great product - delivered when it was supposed to be - well packaged and healthy plants and kept informed along the way - thank you!
21 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you for the fantastic 5-star feedback! We're delighted to know that our product met your expectations and that our delivery and communication were up to par. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing us!
Resposta da Royalcart
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that your delivery was speedy. We truly appreciate your support and hope to serve you again in the future.
I ordered 100 plants they were…
I ordered 100 plants they were delivered in 2 days, well
Packaged. We were pleased with them so ordered another 200. Fab service, highly recommend! Thank you!
15 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
We're delighted to hear that you had a fantastic experience with your plant orders! Thank you for your 5-star review and your continued trust in our service. We look forward to serving you again in the future!
Decent gazebo thankyou
10 de setembro de 2023
Resposta da Royalcart
Thank you for the 5-star review! We're delighted to hear that you're pleased with your gazebo. If you have any questions or need further assistance, feel free to reach out. Enjoy your outdoor space!
Fantastic to deal with
Fantastic to deal with, delivery was perfect. Will use again
15 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you for the glowing review! We look forward to serving you again soon.
Fast delivery and goods exactly as…
Fast delivery and goods exactly as described. Thanks for a great service
10 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you so much for the 5-star review! We truly appreciate your feedback and are delighted that you had a fantastic experience with our fast delivery and accurately described goods. If you ever need anything else, don't hesitate to contact us. We look forward to serving you again in the future!
I instructed delivery to deliver to neighbour
I instructed delivery to deliver to neigblour as i was called away for work, but it was left on front door step in full view in the rain.
24 de agosto de 2023
Resposta da Royalcart
We apologize for the inconvenience you experienced with your delivery. While we understand your frustration, once the item leaves our facility, it's under the courier's responsibility. We'll certainly share your feedback with them to prevent future issues. If you have any further concerns, please contact us, and we'll do our best to assist you. Thank you for your understanding.
Excellent Service
I ordered multiple shrubs which not only arrived quickly, but they were impeccably packaged and in tact. I will reorder without doubt. Excellent service.
30 de agosto de 2023
Resposta da Royalcart
Thank you so much for your kind words and the 5-star review! We're happy to hear that your order of shrubs arrived promptly and in perfect condition. Customer satisfaction is our top priority, and we're delighted that you had such a positive experience. Should you ever need more shrubs or anything else in the future, please don't hesitate to reach out. We look forward to serving you again!
Very quick to reply and good…
Very quick to reply and good communication. The plants arrived within the specified time and are very healthy.
6 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
We're thrilled to hear about your positive experience! Quick responses and clear communication are our commitment, and we're delighted your plants arrived healthy and on time. Thank you for choosing us!
Love my hedging plants
I ordered some hedging plants and I'm so happy with them. They'd been boxed up really well so look very healthy and ready to plant. The lady I liaised with was very friendly and knowledgeable. I would highly recommend.
2 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you so much for your glowing 5-star review! We're thrilled to hear that you love your hedging plants and that they arrived in great condition. Our team takes pride in ensuring the health and quality of our plants during shipping. We'll be sure to pass your kind words along to our knowledgeable team member. We appreciate your recommendation and look forward to serving you again in the future. Happy gardening! 🌿🌱🌳
Super plants and fast delivery
I ordered 10 Cherry Laurels on Tuesday and they arrived today (Friday). Healthy plants were carefully packaged within straw, which was a big tick as they were not wrapped in plastic. The delivery was fast and Julie was very good at checking in to ensure the plants had arrived safely. Really recommend this company.
1 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you so much for your kind words and 5-star review! 🌿 We're thrilled to hear that your Cherry Laurels arrived in great condition and that you appreciated our eco-friendly packaging. Our team takes pride in providing fast and reliable delivery service, and we're delighted that you had a positive experience with us. If you have any more gardening needs or questions, please don't hesitate to reach out. Happy gardening! 🌱🌸
Quick delivery
Quick delivery, items where perfect and would definitely recommend.
1 de setembro de 2023
Opinião espontânea
Resposta da Royalcart
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that your items arrived quickly and in perfect condition. Your recommendation means a lot to us. If you ever need anything else in the future, don't hesitate to reach out. We appreciate your business!
Very helpful and great products
1 de agosto de 2023
Opinião espontânea
Resposta da Royalcart
Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear that you found our products helpful and of great quality. Our team works hard to provide the best products and customer service, and your feedback is truly appreciated. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We value your business and hope to continue exceeding your expectations. Thanks again for choosing us!
Easy to buy
Easy to buy, professional customer service can help immediately with any questions, fast shipment and good prices.
14 de agosto de 2023
Opinião espontânea
Resposta da Royalcart
Thank you for your positive feedback! We're glad to hear that you found our services easy to use, with helpful customer service, fast shipping, and competitive prices. Your satisfaction is our priority, and we look forward to serving you again in the future.
Very quick delivery
Very quick delivery, packaging really good.very happy with purchase.
22 de agosto de 2023
Resposta da Royalcart
Thank you for your positive feedback! We're delighted to hear that you were pleased with the quick delivery and quality packaging of your purchase. Your satisfaction is our top priority!
Plants came on time and well packaged
Plants came on time and well packaged. Healthy looking too!
26 de agosto de 2023
Opinião espontânea
Resposta da Royalcart
We're thrilled to hear that your plants arrived on time and in great condition! Your satisfaction is our top priority, and we're delighted that your plants look healthy. If you have any more feedback or questions, feel free to let us know. Happy gardening!
Fast delivery
Fast delivery, good website, still to be planted so nothing else to report
17 de agosto de 2023
Resposta da Royalcart
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear about your great experience. Your satisfaction is our priority, and we look forward to serving you again in the future.
Creeping Thyme Seeds - Purple
Seeds ordered on Sunday late evening and delivered by noon on Thurday. Quick service and delivery looks good.
17 de agosto de 2023
Opinião espontânea
Resposta da Royalcart
We greatly appreciate your kind words and positive review! Your feedback motivates us to keep delivering excellent service. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience!
Great service all round great marquee
Great service all round, responded quickly to questions I had, and the order was sent out and received in less than a week. Price was good for the size I ordered and would happily recommend.this company to anyone needing a marquee or gazebo at short notice.
7 de agosto de 2023
Resposta da Royalcart
We greatly appreciate your kind words and positive review! Your feedback motivates us to keep delivering excellent service. Thank you for choosing us, and we can't wait to welcome you back for another exceptional experience!
Disappointed
I found the Gazebo's to be of not such a high standard. Couldn't fault the delivery service tho.
A tad disappointed with the product.
1 de agosto de 2023
Resposta da Royalcart
We're truly sorry to hear about your disappointment with your experience. Your feedback is valuable to us, and we'd like to learn more about what went wrong. Please reach out to our customer support team so that we can address your concerns and work towards making things right. Thank you for bringing this to our attention.
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