Red Rock Estate & Property Management Opiniões 

350
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.

A empresa respondeu

Classificada 5 em 5 estrelas

I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Ver mais

Classificada 5 em 5 estrelas

Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Ver mais

Classificada 5 em 5 estrelas

Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy

Informações sobre a empresa

  1. Empresa gestora de propriedades

Escrito pela empresa

Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

350 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(350)

115 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fast and Efficient Service…

I recently needed to speak with the accounts department concerning an accountancy query. Stacy kindly phoned me and during my conversation, I found her to be both polite and efficient. I particularly appreciated her approachability and helpful manner. We quickly agreed on a plan moving forward and I know if I have any future issues, I can approach Stacy without hesitation.

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Red rock have been a very good…

Red rock have been a very good maintenance company so far since we purchased our flat in April 2024. Stacey Head in the finance department has been particularly helpful with any enquiries we have had, responding quickly and resolving any issues quickly.

14 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Must comply with rules

Must comply with rules. Copy of building insurance is required to have by each household.

Be clear what is covered and what is not covered by insurance.

Charges applied for late payment.

25 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stacy

Stacy provided me with essential information promptly. Stacy is very helpful and a great asset to Redrock.

18 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stacy Head I spoke to Stacy about my service…

I spoke to Stacy about my service charge, she requested I put the information in an email to her which I did straight away.
Within 5 minutes I had a reply from her that resolved my problem.
I’m very grateful to Stacy for the manor in which she resolved my problem, polite, professional and clearly customer focused.
Stacy is a great asset for Red Rock.

19 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This is in relations to Flat 2 Arc 85…

This is in relations to Flat 2 Arc 85 London road Stanmore Middlesex. I would like to praise the work of Stacy Head who has always tried to resolve any problems I have had with my accounts. She is prompt and very cordial in dealing with any outstanding matters. We need more people with her attitude in your company.

18 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service from Stacy

Stacy from Red Rock Property Management provided excellent communication and top-notch professionalism.
She always responded quickly, was incredibly helpful, and handled everything with great care.

Thanks to her support, everything went smoothly and stress-free.
She is a kind and reliable person, making the whole experience truly pleasant.

I highly recommend her services.
Thank you, Stacy!

11 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stacy Head

Stacy Head of Red Rock has been extremely professional in answering my query on bills and expenses accounts. He knows hos job and he has been very clear. I appreciate his services and availability.
Sergio Grasso FLAT 12 Tutelage Court.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent effecient service

Excellent. Stacy was very effecient with responding to my query and was able to provide a suitable solution/answer to my query. This is a good standard of customer service which should be adhered to. Good job.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I telephoned requesting help.

I telephoned requesting help with a billing enquiry and spoke to Stacy Head at RRPM. I was spoken to with respect and politeness. The help provided was informative and explained well. This was followed up by email providing written information in support. First class customer service made it a pleasant experience.
Thank you.

3 de dezembro de 2024
Opinião espontânea

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