Andy Salvia from Saniflo was great, he took the time to explain the pros and cons of a new unit and was responsive and professional. Also very competitive pricing, as they are accredited engineers wit... Ver mais
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Leia as opiniões dos outros
Lucas Wcisio in Technical Support was extremely helpful when my plumber made a mistake with the installation of a Sanispeed. He was able to talk to the plumber and send images of how to correct the i... Ver mais
I have had the misfortune of having a saniflow the cable grommet didn’t fit. Trip outs and brown water through the sealing. Macerator to toilet rubber doesn’t fit. Cushion lid rubber dumped on top ups... Ver mais
Do not trust these guys. Zero customer service once the unit is bought. All online customer service forms return a 403 error. All other means to contact them are ignored. Shouldn’t be allowed to opera... Ver mais
3,5
Aceitável
44 opiniões
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Very happy with the service from the…
Very happy with the service from the receptionist whom was polite & efficient, arranged for the visit next day. The engineer was very good diagnosed the fault & fixed same day as quoted also very polite & tidy. Very happy
7 de agosto de 2021
Opinião espontânea
I am not a fan of the Saniflo, but ........
I am not a fan of the Saniflo product, but I inherited one in my current home.
However, what I will say is that Gillman Group Services Limited, who are a Saniflo approved engineering firm, did an honest job when they came out and fixed a horrendous noise coming from my Saniflo.
The call out fee was £110 (Incl. VAT), engineer arrived on time, took 20-25 mins to sort the problem, didn't try to over complicate the problem and bump up the bill, he simply pulled out the blockage and went on his way.
Works perfectly well now, honest business doing a good job. You can't ask for more!!
17 de junho de 2021
Opinião espontânea
Sanifloor 3 pump good idea but poor customer service
We installed the Sanifloor 3 shower pump and from day one had lots of issues with the wireless switch in the shower tray drain not turning pump on consistently. After it finally failed completely the Saniflo engineer came and agreed to replace the PCB with its integral battery. Following waiting for weeks we still don't have a replacement battery. Go somewhere else for your pump products.
1 de junho de 2021
Opinião espontânea
The product I've had is basically good but ...
The macerator can be recommended. However, my issue is that there has been confusion and mixed messages between Saniflo engineer and their main office.
The engineer reports that my Turboflush product will not function properly with a shower; he speaks with experience. This is my experience also.
The installation literature and the main office maintain that it will work with shower but this is not my experience. In between the confusion, I'm left without a working shower and little help from the company. :-(
6 de agosto de 2019
Opinião espontânea
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