Saniflo Specialists Opiniões 

244
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver mais

Classificada 5 em 5 estrelas

We run an AirbnB and a guest has flushed something they shouldn’t have, made contact and an appointment was made within 24 hours. Craig and a colleague attended, in the arranged time slot to fit in wi... Ver mais

Classificada 5 em 5 estrelas

Great service.Nathan came precisely when he said he would. Worked quickly and efficiently. Diagnosed the problem and sorted it out. He was charming, polite and a clean and tidy worker. It’s as... Ver mais

Classificada 5 em 5 estrelas

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig a... Ver mais

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Escrito pela empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


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4,6

Excelente

TrustScore: 4.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 62% das suas opiniões negativas

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4,6

Todas as opiniões

(244)

73 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We run an AirbnB and a guest has…

We run an AirbnB and a guest has flushed something they shouldn’t have, made contact and an appointment was made within 24 hours. Craig and a colleague attended, in the arranged time slot to fit in with changeovers and were super friendly and polite and fixed the issue straight away… highly recommended… thanks

30 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Had to fix the engineers error myself!!

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service.Nathan came precisely…

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

All work excellent & efficiently…

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

16 de junho de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're delighted Craig and Nathan provided outstanding service. We really appreciate your recommendation. - Olivia

Classificada 5 em 5 estrelas

Efficient service

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

12 de junho de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks for your lovely review. We’re glad the service was smooth and that Tom looked after you and your home so well — we’ll pass on your kind words to him. - Olivia

Classificada 5 em 5 estrelas

Amazing service by Tom

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

11 de junho de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you, Kay, for your lovely feedback. We're so pleased Tom was able to help and explain everything clearly. I'll pass your kind words on to him. We really appreciate your support! - Olivia

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

5 de junho de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind feedback. We're delighted to hear Craig provided such friendly and professional service and was able to resolve the issue quickly. - Olivia

Classificada 5 em 5 estrelas

After calling almost every local…

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

29 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your lovely review! We're so pleased Olivia and Craig could help. We'll be sure to pass on your kind words, and we're always here if you need us again. - Olivia

Classificada 5 em 5 estrelas

Great service

Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

22 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your feedback! We're delighted to hear Craig was helpful, patient, and efficient during your annual service. - Olivia

Classificada 5 em 5 estrelas

Very good service

Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

20 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your positive feedback, we really appreciate it. - Olivia

Classificada 5 em 5 estrelas

Nathan

Nathan was on time, polite and efficient

15 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Classificada 1 em 5 estrelas

No show

The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

14 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

We’re sorry to hear about your experience and understand how frustrating this must have been, especially with incoming Airbnb guests. Unfortunately, due to unexpected staff sickness, we were unable to attend as planned. We appreciate your feedback and apologise for the inconvenience caused. - Olivia

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

13 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind review! We're glad Craig provided a professional service and got the issue sorted efficiently. - Olivia

Classificada 1 em 5 estrelas

Not good

The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

2 de abril de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

You are not one of our customers. PLEASE REMOVE THIS REVIEW!

Classificada 5 em 5 estrelas

Nathan

Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

11 de maio de 2026
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your lovely feedback! We're so pleased to hear Nathan was cheerful, clear, and able to get everything sorted quickly and efficiently. - Olivia

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