Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Ver mais
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Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Ver mais
Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... Ver mais
A empresa respondeu
The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic jo... Ver mais
Informações sobre a empresa
Escrito pela empresa
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Informações de contacto
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Reino Unido
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
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Had to fix the engineers error myself!!
So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.
Great service.Nathan came precisely…
Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Resposta da Saniflo Specialists
Nathan arrived within the 2-hour…
Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

Resposta da Saniflo Specialists
All work excellent & efficiently…
All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Resposta da Saniflo Specialists

Resposta da Saniflo Specialists
Efficient service
Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

Resposta da Saniflo Specialists
Amazing service by Tom
Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

Resposta da Saniflo Specialists
Amazing experience
Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

Resposta da Saniflo Specialists
What a great service
What a great service! Very polite and professional. Thank you

Resposta da Saniflo Specialists
After calling almost every local…
After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

Resposta da Saniflo Specialists
Great service
Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

Resposta da Saniflo Specialists
Very good service
Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

Resposta da Saniflo Specialists

Resposta da Saniflo Specialists
No show
The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

Resposta da Saniflo Specialists
Excellent service
Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

Resposta da Saniflo Specialists
Not good
The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

Resposta da Saniflo Specialists
Nathan
Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

Resposta da Saniflo Specialists
Excellent communication and service…
Excellent communication and service throughout - efficient, thorough, great communication on the job, and extra care and consideration taken over the job and the space. Very grateful, thank you!

Resposta da Saniflo Specialists
Nathan was vey professional
Nathan was professional, polite and very knowledgeable. He did a great job. Highly recommended 👍🏻

Resposta da Saniflo Specialists
Absolutely fantastic experience
Absolutely fantastic experience. They called me a few mins after my enquiry and booked me in for the next day. Craig who came to sort the problem was very knowledgeable and skilled. 100% recommend. Thank you so much!

Resposta da Saniflo Specialists
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