Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais
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Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Ver mais
A empresa respondeu
Jon came and serviced my macerator and delivered a great visit. He explained all that he was doing and what I needed to do to maintain the unit. Very professional and a nice guy. Thanks
Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Informações de contacto
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Reino Unido
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jordan did a fantastic job today
Jordan did a fantastic job today, not only did he replace a very old Saniflo Unit but spotted and repaired a small water leak and replaced the flush valve in the cistern which wasn’t working efficiently. He was pleasant and hard working throughout the visit.

Resposta da Saniflo Specialists
Excellent service
Just had a replacement unit fitted by Jordan. Very efficient, neat and tidy worker, only took a short time to fit, took time to explain all necessary information. Would highly recommend. Good company and Jordan is an excellent ambassador for them.

Resposta da Saniflo Specialists
Great service and really helpful.

Resposta da Saniflo Specialists
Craig arrived on time and was very…
Craig arrived on time and was very knowledgeable he explained everything to me in great detail and answered all my questions would highly recommend.
Vikki Gibbs

Resposta da Saniflo Specialists
Very bad experience, get a second opinion before proceeding with any works with them.
Our experience with Saniflo Specialists was very disappointing. While we were abroad, a blocked Saniflo at our property required urgent attention. Jordan from the company attended and, after a brief investigation, declared the system completely non-repairable, recommending a full replacement costing over £1,000. Alarmingly, he didn’t reassemble the system to properly test it after removing the blockage. Instead, he insisted there was no point in keeping the old unit and insisted we did not need the old saniflo and wanted to take it with him — without us agreeing on how we wanted to proceed.
Despite this, we were pressured daily by the company for immediate payment for the call out, but we were holding off as we had concerns and wanted to review the situation and report. Upon returning to the property, we discovered that the toilet hadn’t been reassembled, and blue gloves had been carelessly left inside the unit. After removing the remaining blockage and reassembling the system ourselves, the Saniflo worked perfectly.
We contacted Olivia to ask why the engineer deemed the system beyond repair when we managed to fix it ourselves. She said she will speak to the engineer and get back to us — but we’ve heard nothing since.
Our experience raises serious concerns about the accuracy of their assessments and the push for unnecessary costly replacements. Caution is advised when dealing with this company.

Resposta da Saniflo Specialists
Professional service
Jordan was really friendly, efficient, polite, professional and helpful. He explained clearly what was required and reassured us that all would be working again soon. He also advised on the importance of regular services and maintenance.

Resposta da Saniflo Specialists
First class service…
Can't speak highly enough of the engineer who called today to sort out my Saniflow problem. We'll mannered, friendly, efficient and explained everything he had done.

Resposta da Saniflo Specialists
Fast
Fast, informative and friendly, also pretty good with sorting my Sanivite out.

Resposta da Saniflo Specialists
Ethan did a great job and was a…
Ethan did a great job and was a pleasure talk with.

Resposta da Saniflo Specialists
Excellent service efficient from the…
Excellent service efficient from the start. The engineer was a delight did a great job. Explained everything he had done.

Resposta da Saniflo Specialists
Exceptional work from you engineer…
Exceptional work from you engineer Ethan, was in the house, dealt with the matter sufficiently and went above and beyond to assist and explain what to do in future. Additionally had numerous people for various companies enter the house and do leave a mess, but Ethan kept every clean and tidy and any mess made was rectified there and then. Great work many thanks

Resposta da Saniflo Specialists
Jordan was absolutely fantastic
Jordan was absolutely fantastic , as part of the service plan , he came within the hour to fix a block and service the unit , all fixed within 2 hours.. super life saver at a such a busy time of the year … highly recommended

Resposta da Saniflo Specialists
Excellent service
From the first contact with Olivia to Jordan the engineer the whole experience was superb. Once booking was confirmed I was kept informed via txt . Jordan was quick efficient and professional. Went through the invoice and the pictures he had taken of the process. Highly recommended

Resposta da Saniflo Specialists
Great Service
Had Saniflow specialists in today to an electrical fault with my macerator. After phoning yesterday, I was worried that I would be without the use of it all weekend. Thanks to Olivia for sorting it with the engineer Craig to come the next day. He started earlier than normal just to get the job done. He arrived at the time he said would, was polite ,and friendly and gad it working in no time . Great service .

Resposta da Saniflo Specialists
Easy to book .Kept informed as to…
Easy to book .Kept informed as to progress.Sensible price and excellent service.

Resposta da Saniflo Specialists
Service from booking to repair was…
Service from booking to repair was great. Jordan was really friendly and sorted the problem really quickly - thank you!

Resposta da Saniflo Specialists
The engineer was polite and efficient.
The engineer was polite, efficient and a clean worker. He explained all of the options open to me. So I'm very pleased with the outcome and the service delivered.
Many thanks Elaine Adams

Resposta da Saniflo Specialists
Friendly service
Jordan was super friendly and efficient, quick and job done perfectly! If only all plumbers were this friendly!

Resposta da Saniflo Specialists
The experience with the engineer Jorrdan…
The experience with the engineer Jordan was brilliant, friendly and very knowledgeable. A very caring young man. Would give more than 5 stars if it was available.

Resposta da Saniflo Specialists
First class service from start to…
First class service from start to finish. From the first call to Olivia, to the arrival of the extremely polite and very professional engineer, Jordan, our first experience of Saniflo was excellent. Nothing was too much trouble. In fact we were so pleased with the whole experience that we even took out a service contract with them. We feel really confident with the work Jordan carried out. Excellent! Thank you Saniflo.

Resposta da Saniflo Specialists
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