Saniflo Specialists Opiniões 

266
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais

Classificada 5 em 5 estrelas

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jon came and serviced my macerator and delivered a great visit. He explained all that he was doing and what I needed to do to maintain the unit. Very professional and a nice guy. Thanks

Classificada 5 em 5 estrelas

Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Canalizador

Escrito pela empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

266 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(266)

81 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Jordan did a fantastic job today

Jordan did a fantastic job today, not only did he replace a very old Saniflo Unit but spotted and repaired a small water leak and replaced the flush valve in the cistern which wasn’t working efficiently. He was pleasant and hard working throughout the visit.

4 de fevereiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks for your review! We're glad Jordan could go the extra mile for you. Let us know if you ever need anything else! - Olivia

Classificada 5 em 5 estrelas

Excellent service

Just had a replacement unit fitted by Jordan. Very efficient, neat and tidy worker, only took a short time to fit, took time to explain all necessary information. Would highly recommend. Good company and Jordan is an excellent ambassador for them.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're thrilled to hear that Jordan provided such excellent service. We’ll be sure to pass along your compliments. If you ever need anything, we’re here to help! - Olivia

Classificada 5 em 5 estrelas

Craig arrived on time and was very…

Craig arrived on time and was very knowledgeable he explained everything to me in great detail and answered all my questions would highly recommend.

Vikki Gibbs

29 de janeiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're glad Craig provided excellent service and clear explanations. We appreciate your recommendation! - Olivia

Classificada 1 em 5 estrelas

Very bad experience, get a second opinion before proceeding with any works with them.

Our experience with Saniflo Specialists was very disappointing. While we were abroad, a blocked Saniflo at our property required urgent attention. Jordan from the company attended and, after a brief investigation, declared the system completely non-repairable, recommending a full replacement costing over £1,000. Alarmingly, he didn’t reassemble the system to properly test it after removing the blockage. Instead, he insisted there was no point in keeping the old unit and insisted we did not need the old saniflo and wanted to take it with him — without us agreeing on how we wanted to proceed.

Despite this, we were pressured daily by the company for immediate payment for the call out, but we were holding off as we had concerns and wanted to review the situation and report. Upon returning to the property, we discovered that the toilet hadn’t been reassembled, and blue gloves had been carelessly left inside the unit. After removing the remaining blockage and reassembling the system ourselves, the Saniflo worked perfectly.

We contacted Olivia to ask why the engineer deemed the system beyond repair when we managed to fix it ourselves. She said she will speak to the engineer and get back to us — but we’ve heard nothing since.

Our experience raises serious concerns about the accuracy of their assessments and the push for unnecessary costly replacements. Caution is advised when dealing with this company.

6 de janeiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

We’re sorry to hear about your experience and appreciate your feedback. Our goal is always to provide honest assessments and quality service. Recommendations for a replacement are based on the economic viability of a unit's age, condition and service history. We attempted to reach you on the contact number, but we have not yet received a response. Please contact our office to discuss this further - Olivia

Classificada 5 em 5 estrelas

Professional service

Jordan was really friendly, efficient, polite, professional and helpful. He explained clearly what was required and reassured us that all would be working again soon. He also advised on the importance of regular services and maintenance.

24 de janeiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your wonderful feedback! We're glad Jordan provided such great service and helpful advice. If you ever need anything, we're here to help! - Olivia

Classificada 5 em 5 estrelas

First class service…

Can't speak highly enough of the engineer who called today to sort out my Saniflow problem. We'll mannered, friendly, efficient and explained everything he had done.

7 de janeiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the fantastic feedback! We're thrilled to hear our engineer provided such excellent service. - Olivia

Classificada 5 em 5 estrelas

Fast

Fast, informative and friendly, also pretty good with sorting my Sanivite out.

7 de janeiro de 2025
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're glad we could help with your Sanivite quickly and efficiently. - Olivia

Classificada 5 em 5 estrelas

Excellent service efficient from the…

Excellent service efficient from the start. The engineer was a delight did a great job. Explained everything he had done.

20 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're glad you had a great experience and appreciated the engineer's work and explanations. - Olivia

Classificada 5 em 5 estrelas

Exceptional work from you engineer…

Exceptional work from you engineer Ethan, was in the house, dealt with the matter sufficiently and went above and beyond to assist and explain what to do in future. Additionally had numerous people for various companies enter the house and do leave a mess, but Ethan kept every clean and tidy and any mess made was rectified there and then. Great work many thanks

20 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the wonderful feedback! We're delighted Ethan provided exceptional service and left everything spotless. We’ll be sure to share your kind words with him! - Olivia

Classificada 5 em 5 estrelas

Jordan was absolutely fantastic

Jordan was absolutely fantastic , as part of the service plan , he came within the hour to fix a block and service the unit , all fixed within 2 hours.. super life saver at a such a busy time of the year … highly recommended

19 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're thrilled Jordan could assist you so quickly and effectively. Your recommendation means a lot to us! - Olivia

Classificada 5 em 5 estrelas

Excellent service

From the first contact with Olivia to Jordan the engineer the whole experience was superb. Once booking was confirmed I was kept informed via txt . Jordan was quick efficient and professional. Went through the invoice and the pictures he had taken of the process. Highly recommended

19 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! We're thrilled you had a great experience with me and Jordan. We appreciate your recommendation! - Olivia

Classificada 5 em 5 estrelas

Great Service

Had Saniflow specialists in today to an electrical fault with my macerator. After phoning yesterday, I was worried that I would be without the use of it all weekend. Thanks to Olivia for sorting it with the engineer Craig to come the next day. He started earlier than normal just to get the job done. He arrived at the time he said would, was polite ,and friendly and gad it working in no time . Great service .

13 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind words! I'm glad Craig could help get your macerator fixed quickly. We appreciate your feedback and are always here to provide great service! - Olivia

Classificada 5 em 5 estrelas

Easy to book .Kept informed as to…

Easy to book .Kept informed as to progress.Sensible price and excellent service.

10 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your feedback! We're glad you found the process easy and the service excellent. We appreciate your support! - Olivia

Classificada 5 em 5 estrelas

Service from booking to repair was…

Service from booking to repair was great. Jordan was really friendly and sorted the problem really quickly - thank you!

10 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your feedback! We're glad Jordan could help quickly and make the experience great for you. - Olivia

Classificada 5 em 5 estrelas

The engineer was polite and efficient.

The engineer was polite, efficient and a clean worker. He explained all of the options open to me. So I'm very pleased with the outcome and the service delivered.
Many thanks Elaine Adams

9 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks for the feedback, Elaine! We're really pleased that you enjoyed the best experience. If you ever need anything in the future, let us know. Olivia

Classificada 5 em 5 estrelas

Friendly service

Jordan was super friendly and efficient, quick and job done perfectly! If only all plumbers were this friendly!

2 de dezembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your feedback! We're glad Jordan provided friendly and efficient service. - Olivia

Classificada 5 em 5 estrelas

The experience with the engineer Jorrdan…

The experience with the engineer Jordan was brilliant, friendly and very knowledgeable. A very caring young man. Would give more than 5 stars if it was available.

25 de novembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

We're so pleased you had such a good experience, anything else you need, give us a call and thank you for such a glowing review of Jordan, he's a great engineer!

Classificada 5 em 5 estrelas

First class service from start to…

First class service from start to finish. From the first call to Olivia, to the arrival of the extremely polite and very professional engineer, Jordan, our first experience of Saniflo was excellent. Nothing was too much trouble. In fact we were so pleased with the whole experience that we even took out a service contract with them. We feel really confident with the work Jordan carried out. Excellent! Thank you Saniflo.

14 de novembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your fantastic feedback! We're delighted you had an excellent experience from start to finish, and we're thrilled to hear you're confident in Jordan's work. Thank you again! - Olivia

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais