Saniflo Specialists Opiniões 

266
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais

Classificada 5 em 5 estrelas

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. F... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jon came and serviced my macerator and delivered a great visit. He explained all that he was doing and what I needed to do to maintain the unit. Very professional and a nice guy. Thanks

Classificada 5 em 5 estrelas

Great job, quick, clean efficient and John was clear, knowledgeable and friendly. Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Canalizador

Escrito pela empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

266 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(266)

81 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

We had a saniflo maccerator fitted today. Ethan the guy who fitted it was so helpful, his knowledge and professionalism are second to none.
I Would definately recommend if anyone is thinking of getting a saniflo installed to use this company.

7 de novembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Ethan and are happy with your new Saniflo macerator. We appreciate your recommendation! - Olivia

Classificada 5 em 5 estrelas

Excellent, efficient, friendly service.

The engineer arrived slightly late - because a previous job had taken longer than expected - but that was more than compensated for by the excellent, friendly service he supplied. The macerator had stopped working suddenly a couple of weeks before; he explained what the problem was likely to be, replaced the faulty parts (diaphragm and capacitor) after giving the unit a thorough clean. He was very efficient, gave me useful advice for future maintenance, and left everything clean and tidy....a perfect job. Thank you.

6 de novembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind feedback! We're glad to hear our engineer could resolve the issue efficiently and provide helpful advice. We appreciate your patience and are happy you were pleased with the service!

Classificada 5 em 5 estrelas

Blocked macerator

We had problems with our Saniflo toilet and chose to use this company because of the large number of five star ratings, all of which it turned out were well-deserved. It was certainly the best decision we could have made. Our engineer was called Jordan, a delightful young man, who was clearly very knowledgeable and explained everything to us in detail and in language we could understand. He offered us options regarding treatment without being pushy and the total of 279.00 for call out and service all-in was well worth paying, especially when we saw what was going on. I had expected to pay much more but all was dealt with in 90 minutes and payment was quick and easy. Jordan worked quickly, quietly and efficiently. He arrived within the timeframe offered and left our toilet looking just as it did if not better than before. We were given detailed advice on how to proceed in future, what to use and what to avoid and he was thoroughly polite and respectful throughout. I would have no hesitation recommending him or the company. Thank you so much, Jordan.

30 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for your kind review! We're thrilled to hear that Jordan provided such a positive experience and made everything clear and straightforward for you. It's wonderful to know you felt well taken care of, and we're glad our pricing and service met your expectations. We appreciate your recommendation and look forward to helping you again in the future! - Olivia






Classificada 5 em 5 estrelas

Absolutely brilliant service from…

Absolutely brilliant service from replying to first phonecall, booking in and coming to repair and exchange to a new Saniflow..Could not fault them..Iv forgotten the gentlemen’s name that came but he was so friendly and informative all the way..will not be using anybody else in the future but these GuYs

30 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for your positive feedback! - Olivia

Classificada 5 em 5 estrelas

Ethan was very helpful

Ethan was very helpful. Provided an accurate eta, cleaned and repaired the unit and got it up and running in approx half an hour. He was also very polite! Keep up the good service.
Geoff Simmonds.

29 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for taking the time to leave us a fantastic review! - Olivia

Classificada 5 em 5 estrelas

On time, quick work, top notch

We had our macerator unit changed by Ethan.

Super friendly guy, really quick work. Turned up on time and was in and out in an hour.

Top bloke

28 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Classificada 5 em 5 estrelas

Great company, Jordan a fantastic engineer

We contacted Saniflo Specialists via the contact form on their website and Olivia called me back within about 20 minutes. She quickly got us booked in for the following day and within minutes I had received email/text confirmation and a two-hour time slot. The next morning, I received a message to say the engineer was 60 minutes away. Jordan was absolutely fantastic. He quickly found the problem and clearly explained it to myself and my husband, taking the time to make sure we understood. He even took a video to show us where the water was leaking from. Jordan was extremely friendly, personable and easy to talk to. I was very comfortable having him in our home. He was able to fix the problem using a part from his van and gave us some suggestions as to how we could dry out the area under the floorboards that was wet because of the leak. After Jordan left we very quickly received an invoice. I wouldn’t hesistate to use Saniflo specialists and Jordan again in the future.

22 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for leaving us a fantastic review! - Olivia

Classificada 5 em 5 estrelas

Saniflo experience

My Engineer Jordan was brilliant found the electrical fault very quickly. A most pleasant young man who chatted to me it was so good as I am 83 housebound and disabled. He really made my day Jordan is a credit to your company I was so glad to have such a wonderful engineer.

4 de outubro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for leaving us such a fantastic review! - Olivia

Classificada 1 em 5 estrelas

Terrible service, worthless guarantee, avoid

Terrible service and misleading guarantee . Sanilflo failed very soon after install . When I rang up told I had to pay call fee out and for any parts. Asked what the guarantee would cover if not parts or labour, even though told we had a guarantee at point of sale . They don’t pick up the phone and instead text you saying they are on the phone to someone else . Very defensive saying it can’t be them even before it was assessed. Now having to get an independent plumber to look at it and claim through insurance . Avoid at all costs

2 de setembro de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Sorry you feel you have not had the best experience! As explained, unfortunately, warranties don’t cover blockages as a result of misuse of the unit. Based on the information provided, we gave an estimate of a diagnosis in advance of our engineer’s returning which in this case, turned out to be accurate - Olivia.

Classificada 5 em 5 estrelas

Great service

Prompt service, that we were updated with and great service from the man who came to fix our problem. Very happy.

20 de agosto de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the great review. - Olivia

Classificada 5 em 5 estrelas

Responsive & Reliable

Had a visit from the engineer, Ethan, who kindly went through the effort of explaining the problem, how the unit operates (after my questioning) and routine care thereafter. Professional and courteous throughout, would highly recommend.

19 de agosto de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for leaving us a 5 star review! - Olivia

Classificada 5 em 5 estrelas

Excellent service from SanifloSpecialist

Ethan was knowledgeable, confident, diligent and above all friendly. He rapidly identified and corrected the blockage.

Ethan left the bathroom immaculately returned to normal (even resealing behind the toilet)

19 de agosto de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the feedback, John! - Olivia

Classificada 5 em 5 estrelas

Extremely efficient

Extremely efficient, speedy and friendly service. Would highly recommend

14 de agosto de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for taking the time to leave us a 5 star review! - Olivia

Classificada 5 em 5 estrelas

Superbly courteous and reassuring…

Superbly courteous and reassuring plumber who sorted things out and spent time and effort explaining the problem and advised on routine maintenance

12 de agosto de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the positive review! - Olivia

Classificada 5 em 5 estrelas

Great Company

Engineer has done a fantastic job.
My family and I are over the moon such a brilliant guy can't praise him enough,
A credit to a wonderful company.
Olivia in the office, thank you for all your help. I am a very happy.

26 de julho de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for taking the time to leave us a brilliant review! - Olivia

Classificada 5 em 5 estrelas

Yet another 5 star review !!

Couldn't believe a company could have so many 5 star reviews ...but here's another one from the first contact to getting the job done all 5 star. Kept us informed of times throughout and did a great job. Would highly recommend

25 de julho de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for your positive review! - Olivia

Classificada 5 em 5 estrelas

Craig arrived promptly

Craig arrived promptly. Explained everything clearly and carried out clean and repair efficiently and tidily. A credit to you and a pleasure to have in the house.

11 de julho de 2024
Opinião espontânea
logótipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for taking the time to leave us a great review! - Olivia

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais