Because I wanted to change to a different size, the entire process was completely hassle-free. The customer service representative agreed to my request without any additional charges. I received my ne... Ver mais
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Leia as opiniões dos outros
I wanted to change the color of my shoes, so I contacted the customer service department and explained my requirements. They quickly met my demands. The whole process was very pleasant and they handle... Ver mais
I’ve run into the same issues that others have experienced. The Sawbehind website says that their product is made in the US. And is guaranteed. They haven’t lived up to these promises. They insist tha... Ver mais
Bought a pair of Sawbehind "Outdoor" shoes, wore them maybe a dozen times and the lace fraid and broke. I can not find a replacement lace because the small diameter of the eyelet. Looking to find a... Ver mais
2,7
Mau
25 opiniões
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Return
My husband ordered these shoes.
As advertised they were a good shoe for support.
Upon getting them he realized they were not going to work for him.
I found the contact email
to return the shoe.
This email keeps coming back to me.
Is there any way to return these shoes?
Is there a phone number or a different email to return shoes if you are not happy with them?
24 de agosto de 2025
Opinião espontânea
I thought the shoes were made in the…
I thought the shoes were made in the USA only to learn they were being shipped from China. I ordered a sneaker and a boot both size US 10. The sneaker size is US 9.5 and the boot doesn't have a size and my toes are smashed. The customer service is jerking me around and is unwilling to offer me a sensible solution to resolve there error. There offer is I return the product at my cost or keep the product and give it to a friend or family member. I have been offered a $3 and $5 refund as well. I believe this company to be a SCAM. Don't be fooled by there false advertising!
24 de julho de 2025
Opinião espontânea
I ordered a pair of Sawbehind boots…
I ordered a pair of Sawbehind boots thinking I was ordering shoes made in U.S.A. That is what website states yet my order originated from a warehouse in Mainland China, shipped from there To U.S. customs in U.S. cleared customs then still took almost 2 weeks to receive. The shoes are a joke. I will be contesting this entire transaction charged to my credit card, To even return I must pay shipping, hope they choose to credit my card back, deal with a entirely different email address to return them. They have no 800 customer service number. The email I must deal with is in the U.K. That is fishy also. Do not buy anything from Sawbehind boots.
14 de junho de 2025
Opinião espontânea
Shoes are advertised as being made in…
Shoes are advertised as being made in America, USA. But shoes/products were shipped from China, false advertisement. Bad shoes ever. Do not think about buy, return or refund from China.
17 de junho de 2025
Opinião espontânea
Horrible product return policy is a joke.
Shoes are advertised as being made in America. The hiking boots I bought were shipped from China. They are advertised as having arch support, they are completely flat, They are advertised as having roomy toe box, toe box is narrow and cramped. When I complained they offered me a $3 refund.
3 de junho de 2025
Opinião espontânea
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