I can always reach Botslab customer service easily, and the support experience has been smooth and convenient. The product quality is also very good, and I truly feel impressed by both the staff and t... Ver mais
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Leia as opiniões dos outros
Recently bought a dashcam last year from botslab. I went with them because of me also having their ver1 doorbell camera from a Kickstarter years ago. Kelly the customer rep helped with getting a repla... Ver mais
I am very happy with my Botslab Video Doorbell Camera R811 that I received on April 12,2026 and thanks to Customer service agent Kelly for adding warranty coverage on my account.
Acquistate su amazon 2 dashcam G980H. Di notte le targhe sono totalmente illeggibili, nonostante si sia impostata la risoluzione massima e sia stato applicato il filtro polarizzatore. Una gran fre... Ver mais
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Escrito pela empresa
Botslab is a global tech company creating top-tier AI-Vision security products for families. With expertise in AI and visual tech, we enhance home safety, offering security cameras, video doorbells, dash cams, and kids’ watches. All embodying our core belief: Be Secure, Be Botslab.
Informações de contacto
Estados Unidos da América
- +1 8336036080
- service@botslab.com
- botslab.com
Respondeu a 100% das suas opiniões negativas
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I am very happy with my Botslab Video…
I am very happy with my Botslab Video Doorbell Camera R811 that I received on April 12,2026 and thanks to Customer service agent Kelly for adding warranty coverage on my account.
We bought the G980H front and back…
We bought the G980H front and back facing dashcam which is a sleek looking camera. This model doesn't support pressing a button to capture events manually i.e., for poor driving or funny incidents however you can find everything in the app under time loop. The app is easy to use and the camera itself is simple to set up.
Can not do enough for you and are very…
Can not do enough for you and are very helpful and understanding at all times.
I appreciate that the customer service…
I appreciate that the customer service team followed up after resolving my issue. It shows they care about their customers.
I can always reach Botslab customer…
I can always reach Botslab customer service easily, and the support experience has been smooth and convenient. The product quality is also very good, and I truly feel impressed by both the staff and the product.
Great Product with exceptional customer service.
Not only was shipping fast and efficient and the price was great for the product but I had a small problem with the CPL cover and it took a minute to get customer service online chat to get one shipped right out to me. Cannot ask for anything more than that! So excited to have this security on my car now.
Thank you Felicity
I’m very happy with my purchase from Botslab. The product feels solid and high-quality right out of the box. While I’ve only received the physical unit so far and haven’t tested it on the road yet, the build quality and overall feel give me confidence that it will perform well.
I also want to give a big thank you to Felicity for the excellent customer service. She helped me resolve my tracking issue and even sent me a side camera that I needed to complete my setup, which I really appreciate. Her responsiveness and willingness to help made the whole experience much smoother.
Overall, great first impression. I’m looking forward to installing and testing the product soon!
Was able to make my insurance claim a…
Was able to make my insurance claim a lot easier with this camera. I have full front and back footage of my accident. 100% recommend
I reached out to ask about optimizing…
I reached out to ask about optimizing my doorbell settings, and the support team was proactive in providing detailed information.
Customer service is always friendly and…
Customer service is always friendly and knowledgeable. They really take the time to address any concerns I have.
Assistenza clienti a 5 stelle
Assistenza clienti a 5 stelle. Ho ricevuto assistenza sulla chat da persona competente e paziente ma sopratutto in italiano.
g980h pro dashcam
I purchased the g980h pro dashcam, truly excellent, thanks to the extremely efficient and courteous assistance I received the code for dvplayee in 2 minutes, I recommend them
It was hard to tell that I was…
It was hard to tell that I was interacting with an AI bot. Bella was easy to use, and understood my problem ( a first wold issue I have to admit) and are sending out a replacement cable for free. Definitely use again. Thank you Bella
Service client efficace !
Service client disponible via l’application très réactif et efficace. La conseillère a répondu à mes attentes. Je recommande.
Bought a Botslab G980H very happy with…
Bought a Botslab G980H very happy with it and just been on to customer services Botslab Bella for some advise and she went above and beyond helping me
I had a great experience with Botslab’s…
I had a great experience with Botslab’s customer service. Initially, I received the wrong CPL filter for my dash cam, but their team responded quickly and handled everything professionally. They not only issued me a partial refund, but also sent the correct CPL filter at no additional cost.
Communication was clear, fast, and very helpful throughout the entire process. It’s rare to see a company stand behind their product like this, and it definitely earned my trust.
Highly recommend Botslab for both their products and their excellent customer support.
Great customer service
Great customer service, contacted to enquire about hardwire kit and they sent me one free! Arrived within a few days
Help with my R811S Video Doorbell
I had an excellent experience with Botslab customer service, especially thanks to Bella.
From the moment I reached out, Bella was professional, responsive, and genuinely committed to helping me. She took the time to understand my issue, provided clear and practical solutions, and followed up to make sure everything was resolved. That level of attention and care is rare and truly appreciated.
Customer service can make or break a product experience, and in this case, Bella absolutely elevated it. Her support gave me confidence in both the product and the company behind it.
Highly recommend Botslab—not just for the device, but for the outstanding support. Thank you, Bella!
Excellent Kelly's Customer Service
Excellent Kelly's Customer Service. Really helped me alot for my purchase. 5 stars
Review from Canada and cold winter ☃️
I want to say thank you to this company. My ringbell worked really well with strong winter -40 degrees. I need to recharge a little bit more, but no problem. It's been two winters now. The client service is so gentle, takes time to fix, and helps good until the problem is fixed for people with bad reviews. Maybe it's just a bad employee, but sometimes it's not okay to put the fault on the company. I recommend very much buying a doorbell camera. So thanks to the service client for answering fast and fixing it, and I'll come back for the camera for reviews.
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