Schiphol Opiniões 

1003
•
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If i could put Zero stars i would. Staff are rude and unhelpful. Bad organisatuon of queuing lanes. Waiting times for passport control are ridiculous. Spouses of EU nationals are mistreated and have n... Ver mais

Classificada 1 em 5 estrelas

Dirties airport I’ve ever been to in Amsterdam. Flight was delayed three times!!! The black man at D63 on September 17th 2026 was rude. He completely ignored us when we said, “excuse me” three times.... Ver mais

Classificada 1 em 5 estrelas

Massive queues to exit through the EES , I have already registered but had to repeat the exercise for the umpteenth time. Then queued further to go through passport control. The whole process took ove... Ver mais

Classificada 2 em 5 estrelas

Always Crazy and disorganised mess! passport control for transfers is a joke at times. No real organisation and everything conducted on a whim and prayer. Never enough boarder control officers on duty... Ver mais

Informações sobre a empresa

  1. Hotel

Informação fornecida por diversas fontes externas

Actuele aankomst- en vertrektijden, Bereikbaarheid en faciliteiten Schiphol, Inchecken en bagage, Tickets en Vakanties zoeken en boeken, Tax free shoppen en vacatures.


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1,4

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TrustScore: 1.5 em 5

1 mil opiniões

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1,4

Todas as opiniões

(1003)

229 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Verschrikkelijk

Verschrikkelijk, geen verbetering sinds jaren weer langer gewacht dan de vlieg reis duurde

27 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rude personnel in both ballet parking & security. Huge queues

The situation at Schiphol airport is not just unacceptable, it's MONSTROUS. Starting from the valet parking ("luxury" parking), they couldn't find my reservation in the system & delayed me for 1 hour. Personnel was rude & didn't actually know their job (think of hiring few random people from the street & that was their first day at work). And then comes the security check: the CANCER of Schiphol. People of all ages complaining about waiting more than an hour in the queue (some of them lost their flight) and I literally heard at least 2 of the employees saying: you should have come "3 hours earlier". They told that a 70 year old man. I could literally write a book on what happened today but I am trying to be brief.

23 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

On it’s decline to where …?

Rude personel at the security checks, prices in bars and restaurants are in most cases extortions, very limited and shrinking number of seating places (just this trip I have noticed that chairs i have seat on my previous travel are gone), almost non existent working power outlets to charge a mobile device, not the cleanest either, frequently delayed flights. If it was only one or two problems, than it’s fine, not everything is perfect..,bat at the Schiphol nothing is even good. Once great airport with excellent service on it’s decline to chaos ..,

16 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Another terrible trip through passport…

Another terrible trip through passport control leaving Amsterdam airport. The management here seem to have no idea how to level load between the automated barriers which were completely empty and had 6 ( yes 6) staff on and only 2 on all passports. Considering this is where all children need to go who are under 12 this level of performance is completely unacceptable. The queue was queued all the way through the rope system right back out to security where you scan your luggage.

and this is not the first time I travelled through Amsterdam regularly and it’s always like this!

AMS when will you get this improved?

It’s not like you don’t have the staff they’re just poorly allocated

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Toxic air in T2 gate DC

I'm waiting for my flight in T2 gate DC for almost 3 hours and the smell of burnt oil or monoxide or whatever is so strong that my eyes are burning. I think that the airplanes outside are running and the windows are not hermetically sealed so the passengers have to breath that toxic contaminated air.

14 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Schipol will be a great airport once…

Schipol will be a great airport once they fix the passport control chaos . For EU passport holders it’s ok but for everyone else it’s a total disaster. A terrible way to welcome visitors to Europe if this is their first experience

14 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Lots of mice

Ended up having a 10 hour stopover during the night, disgusted at the amount of mice running around the only open cafe

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bij P6 gebruiken ze jouw auto ook privé.

Na terugkomst van onze reis bleek de auto op een andere P6 plek geparkeerd dan waar we hem hadden achter gelaten. Dat zou natuurlijk kunnen om dichtbij de balie ruimte te maken voor nieuwe parkeerders. Wat echter niet kan is dat bij het uitrijden van de garage de teller van de auto ruim veertig kilometer meer aangaf dan bij het achterlaten. Veertig kilometer is wel heeeel veel om in een garage een plekje te zoeken. Daarbij stond de airco/verwarming op de hoogste stand, binnen een kilometer viel dat al op door de afgegeven warmte.
Iemand heeft hem dus gebruikt om naar huis te rijden of een boodschap te doen. Ik was van plan hierover telefonisch contact te zoeken maar na nu allerlei (negatieve) reacties te lezen en dat men toch niet reageert of met slappe smoezen komt laat ik dat ook maar achterwege. P6 valet parking: NOOIT WEER!!

3 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Security is rude and condescending

Only here for a transfer and so far met only one security/police that wasn't rude and condescending. Are they not taught to show some basic respect and decency towards people?
Or is it a Dutch thing?

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wat een ongelofelijke slechte service…

Wat een ongelofelijke slechte service bij de security! Meer dan de helft van alle koffertjes worden door de computer op zij gegooid voor handmatige controle. Het kost ze gemiddeld 45/60 minuten om de security te passeren. Echt een waardeloos systeem. Officieel het meest geavanceerde systeem, maar die i.p.v. van snelheid zorgt, levert het alleen maar vertraging op en missen zo een hoop mensen hun vlucht. Wij maken ca. 40 vluchten per jaar, maar Schiphol wint al sinds de introductie van deze geavanceerde systemen, met overhand het aller slechtste vliegveld van Europa! Wordt tijd dat ze de oude apparatuur weer terug halen.

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst airport EVER

Worst airport. EVER. Its a developed country and its immigration service is third world. TOTALLY UNACCEPTABLE. It doesn't matter how nice the rest of the airport is if you are being shouted at, herded like livestock, squashed in hot,cramped conditions. People in my queue are panicking as they are likely to miss flights. Staff are not managing the queues. There were 3 lanes you were filtered into. Our line has bary moved. ABSOLUTELY USELESS STAFF managing the line. I spoke to a lady with a small child. She asked to go through the quicker 'crew / diplomats / trivium line' as she'd been waiting ages and her toddler needed food and a nappy change. NO. Only if she joined privium for €180+. HORRIBLE PEOPLE. Inhuman treatment. I loved my visit to Amsterdam. The city, the people, the sights, the food,the hospitality-ALL AMAZING. But.... if it meant landing at Schipol, then I'd rather pick somewhere else for a weekend away

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst airport I have been to in years!

Worst airport I have been to in years!
I was traveling from Accra back home to Riga and had some shea butter from Ghana bought, customs started ripping bags open that were sealed at the duty free, checking the package, than they confiscated 3 packages of shea butter whilst my colleague was allowed to take hers with her! She was checked just before me by the same officer!
When I said that it is absurd, she said “I know” and laughed!
Contacted the airport to file an complaint they said that I should contact customs about this and they have no control over that!

24 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rename it to S***thall better

Once again, the worst airport so far.
Flight from Amsterdam to Athens.
We were informed that the baggage conveyors had broken down, and that we should take our suitcases “somewhere over there!”
At this “somewhere over there”, we stood and watched in disbelief as two or three ladies were just piling the suitcases on top of each other on the floor, somewhere inside the airport area.
One of them approached us and asked what we wanted. We said, “We’re checking if you’re actually going to load them! Will they definitely arrive?”
“Of course! Don’t worry! OBVIOUSLY!!”
Ha! OBVIOUSLY they didn’t arrive — and no one knows when they will. More than 100 bags missing from our flight and we do know there are more three!

In the past we had to wait at least an hour and a half for our luggage to arrive — and we had even booked business class!
Honestly, they should rename it Shithall.*

17 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Douane Schiphol Amsterdam

Het ligt misschien niet aan schiphol zelf maar meer aan de Douane. Wanneer je als diabetes patiënt aangeeft niet door de scan te mogen ivm eem dexcom g6 en een slim2x , waar doktersverklaring bijzitten, zegt een bijdehande dame 'ik zie wel meer mensen zoals u, dus door de scan'. Apparatuur ontregeld dus weg fijne vakantie door ontregelde suikers. Ik heb niet voor niks doktersverklaringen bij, ik ben super blij met de mogelijkheid die de medische wetenschap mij biedt zodat het leven makkelijker en met minder risico's verloopt. Jammer dat een internationale luchtvaart hier nig niet op in is gespeeld. Oja, toch wel.... bij vertrekken uit Eindhoven, Duitsland, Spanje of Finland geen probleem, dus ligt het waarschijnlijk aan de Nederlandse of Amsterdamse mentaliteit? Ik ben deze wel wat zat en vertrek helaas niet meer vanuit Amsterdam

29 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous

Outside of the airport everything is possible, drugs, and more, but in the airport they don’t have a smoking area because they says that the airports smoke free 😂. Ridiculous.
I always travel in business class and I pay a lot of money to flight better and don’t stay in the line for the controls. This is the only one airport in the world where the priority is not priority. You pay for that but in the end you must to stay with the economy class passengers. Ridiculous

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Stinks of perfume everywhere

Stinks of perfume everywhere, it's disgusting and a chemical bomb. Seats in waiting areas are filthy and restrooms are filthy. Takes long to go between gates. Not many vegan food options. Can't wait to leave this airport!

13 de novembro de 2025
Opinião espontânea

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