Schiphol Opiniões 

the Aspire Lounge was horrible . Staff was discriminate the Asian people . We suffered unfair treatment. The supervisor try to cover the staff horrible behavior . My poor boys seen whole situation. But no one can help us at all . I google the aspire review after this , feel much better , I am not only one . I will cancel the priority pass service . Paid very high cost , return nothing . The staff try to force me delete the video . They felt guilt because the way they talk to us . Hopefully the photo I post it’s not portrait right infringement. People can’t see who you are , but you know what’s you done . Very disappoint with Aspire Lounge .

Long walks everywhere,, expensive and dirty. Watched mice run around floor while waiting at D2!?
Staff not interested when told.
Had to go through security on arrival on transfer? Which is a first! Do they not trust international security arrangements?? Took over an hour, with only 2 out of 12 lanes operating.

Perennial problem in Schipol, which do not tend to improve over years -
1. Very long immigration queues - mostly 2 or 3 counters remain open despite the long queues
2. Assistance for elderly or less abled is severely understaffed and is one of the worst around the world
3. Long baggage waiting times

The best part is the security check, which is easy, seamless and works smoothly - one of the best i have seen.

Buiten is het vaak buitengewoon smerig — rokende mensen die achteloos hun peuken op de grond werpen en een walm van goedkope tabak achterlaten alsof men zich in een verlopen stationshal uit 1987 bevindt.

Maar het absolute hoogtepunt van Schiphol blijft uiteraard de prijsstelling. Een broodje voor €8, koffie voor €5 — kennelijk heeft men besloten dat een simpele lunch tegenwoordig als luxegoed belast dient te worden.

Ik kan het moeiteloos betalen, daar zit het probleem niet. Uit principe weiger ik echter deel te nemen aan deze collectieve vorm van afzetterij. Dan lijd ik liever honger !!

Security was awful and did an explosive check scan on my wife. then after security and after scanning for flight the exact thing happened with a different security group. Why would you do the same check twice? Stupid airport and after scanning your boarding pass they make you wait in another preboarding area with more seats?

Katastrophe, bei der Einreise aus England ist die Warteschlange an der Passkontrolle endlos.
Danke Boris J.

The security is the worst ever, long queue and self service for passport control is never open.

Really disappointing experience for families with young children. Endless queues at customs for all passports, and kids are required to stand in line as well. We waited 1.5 hours with a small child, with only a couple of customs desks open. Truly terrible for families!!

Awfully experience, very unorganized. Long queues , no one care if you have a transfer booked. Queue are actually not moving at all they just keep all the people to go through security check . Spent about 50 minutes in the queue, really ruining the whole holiday experience

I only gave 1* as 0 wasn't available. Terrible, rubbish experience at Schiphol Airport this afternoon. 2 hours to get through passport control for the guy to ask "how long you staying?" Then sent on my way, no apology from anyone. No fast lane for people with children. Luckily we didn't have children with us but i felt so sorry for those who did. I thought this airport was meant to be a gateway to the world. Absolutely dreadful!! Avoid!! Avoid!! Avoid!!

Staff were rude. I have autism and a sunflower lanyard. I am autistic and struggle with sensory overload. Staff claimed I was “queue jumping” I missed my flight, which was my fault of course, but when I was struggling staff said they couldn’t help. In the end it took me having a meltdown before they sent someone to help me. He was nice, but that’s about it.

Worst airport I’ve ever experienced. At their website they claim to have 40+ stores and shops. When we got through security (which might aswell be 3 security guards with a oversized toilet duster) we had 4 stores. AND ONCE YOU ENTER A LOUNGR YOURE STUCK!! CANNOT LEAVE.. Lounge 4 or Gate M did not even tax free or duty free.. just a regular look alike store, an urban foods market, some self service shit show, and a wannabe bar resultant called Birra Moretti, that had 4 drinks (didnt serve half the drinks), 1 tap beer, 2 bottled beers, and 3 foods (didnt serve 1 of the 3 foods) and the server barely speaks English, and looks like they have 5 pronouns and are 13.. and there is NO smoking area, do NOT check in early.

This has been the most atrocious airport experience I’ve ever had or even imagined. I’d swim next time than use schipol airlines.

Besides that… 12 euro for a small salad.. just because it says “Italian” on the plastic dosent it make it +10 euro more worth..

Apres avoir passé le scanner corporel à la sécurité, l’agent présent sur place a demandé à réaliser une fouille corporelle supplémentaire.

L’agent a été très agressive et a multiplié inutilement les mêmes gestes très invasifs.

Elle plantait ses doigt dans ma peau de manière douloureuse.

J’ai eu le reflex de reculer. L’agent a immédiatement proclamé que je refusais le contrôle.

Elle m’a ordonné de la suivre dans une pièce isolée. Alors que j’étais déjà en retard pour mon vol et que j’ai perdu beaucoup de temps inutilement dans la file pour le security Check où seulement quelque posts étaient ouverts malgré la file d’attente.

J’ai demandé à pouvoir récupérer mon téléphone, resté sur le tapis de sécurité, afin de filmer cette situation, qui a dégénérée en seulement quelques secondes et sans raison légitime.

L’agent a refusé que j’apporte mon téléphone.

Elle a recommencé la fouille du début, en exécutant de nouveau des gestes très agressifs.

Je venais de passer un scanner corporel mais elle a pourtant commencé à regarder sous mes vêtements et sous vêtements.

Elle m’a demandé, de manière très accusatrice pourquoi j’étais anxieuse, alors que cette situation relevait d’une agression physique, sans la moindre raison légitime par une agent de sécurité frustrée en total abus de pouvoir.

2 hours for passport control. Insane.

Embarrassing… give some people an inch of power and they’ll take a mile. I was told I could leave the all passports line to join the EU ID card line then accused of queue jumping by border control and forced to wait for no reason. Clear anti-expat feelings overlaid with some racist jibes at a colleague, lovely welcome back home… some staffing changes required

Non EU passport arrived Friday afternoon and departed again Sunday evening. Very efficient security and border control both ways. About 5 mins on arrival through EES Route 1 and 20mins to depart again.

The nicest, friendliest staff at every point wishing you a safe flight with smiles on their faces and a bit of banter. Exceptionally clean well stocked toilets, plenty of comfortable seating. Products in the shops are usually airport prices. The Schipol airport app is great too.

Lange wachttijden bij controles. Grote lompe luchthaven. Wil je op tijd zijn kom zeker 3 uur of meer op voorhand.

Landed around 11am, after a 1 hr flight.
Took over 2 hrs to get through passport control.
Airport was very warm, and it was very uncomfortable waiting so long.

By the time we got to baggage claim, our cases had been taken off and just left, where anybody at all could have taken them, a huge security concern.

An absolute joke of an airport, and does not encourage us to come back to Amsterdam again.

Absolute disgrace of a passport control, terminal 3 departures if you're non-EU you are screwed. More than an hour in a line, more than an hour!

Long queues at EES immigration areas for non-EU passport holders. Does each passenger need to register at the kiosk instead of online? This is an inefficient way to register. I've noticed that only a few counters. It should have been a smooth exit, knowing that we came to this country as visitors. It's so inefficient as a first-world country.