Direct Bikes  Opiniões 

341
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

5 stars. New moped delivered yesteday. Great price. Shout out to the delivery guy for helping me put it in my garage. Thanks everyone at direct bikes.

Classificada 5 em 5 estrelas

I was let down by a local scooter shop. They had in stock a good range of mopeds. After a couple of emails I ordered a python 125. The moped was delivered as promised in excellent condition. You could... Ver mais

Classificada 5 em 5 estrelas

I should have posted a review much sooner. The team at direct bikes are brilliant. I'm very happy with my moped. Big easy recommendation from me.

Classificada 5 em 5 estrelas

A+ service. I changed my mind between a couple of mopeds. They were extremely helpful in accommodating the switch. Once I had finally chosen my moped delivery was made next day. Moped is great!

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4,7

Excelente

TrustScore: 4.5 em 5

341 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(341)

96 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent scooter and service

I purchased a panther scooter for my son and we could not be happier. Great price, the scooter is amazing. Packaging was excellent and received it within 2 days. Their support staff are well trained, answering all my questions I had. 10 out of 10!

6 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Really good quality moped

Really good quality moped. Delivery was really fast. It arrived in perfect condition. Really good price and this is the second scooter I have purchased from them and would highly recommend. The new scooter I bought is the venom and is brilliant.

6 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Super fast delivery

Fantastic and amazing company to buy a scooter from, delivery was super fast, hassle free and the scooter itself is a dream to use. Their staff have been superb all the way, felt like a valued customer. Well done team.

2 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication

Great communication. I ordered a 50cc instead of 125cc, emailed them. They came back to me with 20min and changed order for me. Super fast delivery of a great scooter. Would recommend to anybody looking for a reasonably priced good quality moped.

6 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Superb

Superb. Ordered twice from them now for our delivery business.Both scooters were delivered next day.

A good selection of quality scooters at reasonable prices.

Highly recommended.

22 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Don't shoot the messenger

Sorry i wrote a review on trustpilot regarding the time it takes to register but that is a DVLA challenge not Direct Bikes. The only thing I would love to see if the bikes would come registered then no one could compete on price :)

21 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome scooter

Awesome scooter. Arrived in mint condition. Great sales service. Very happy and will definitely be coming back for my next scooter.

16 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

First class

First class. Provided good knowledge of mopeds. My new viper moped is great and the free box thrown in was an added benefit. Thank you so much.

20 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I agree with all the negative reviews.

I agree with all the negative reviews, the positive ones seem very fishy to me.

No manuals were supplied to build the bike, needed much more building than I expected, scary.

The seat lock never worked, I was sent a mechanics phone number, over text he diagnosed that he couldn't fix it.

The USB port just disappeared into the fairing and once again the mechanic couldn't help, tried myself but it's too complicated to undo.

I was supplied with a digi Speedo, which wasn't the one I had purchased, but as it was an upgrade I was happy, it failed after a couple of days, 17 miles to be exact.

Although I wasn't using the bike, it was not road legal without a working Speed, Direct Bikes kept demanding that I take it for a service to validate the warranty.

After receiving a replacement Speedo and tacho cable from Direct Bikes I took it for a service. The mechanic said "What the hell is this, it's like Frankenstein's monster"?

Anyway, he quickly pointed out that the tacho cable I had been sent was in fact a rear brake cable.

Have had no communication since then.

P.S. the head lights are so weak that I seriously advise only using this bike in city conditions, frightening experience on country roads.

Do not buy from these guys, or if you do, recognise that you get what you pay for!!!!!!

I will never buy from these guys again or recommend them.

Safe riding people.

Indi

Update on 22/4/2023.
Direct Bikes have been emailing me asking if I will accept £100 to remove my review, I said no, they upped it to £200, they should've sorted out the issues initially and need these honest reviews to either warn potential customers or force Direct Bikes to improve their customer services!

Update 22/4/2023
They have now created a fake link to discredit my review, don't believe them my friends, they are very dishonest and I have all the emails detailing our interaction!!!

https:/ /indichowdhury.co.uk/

This is not me, they have even spelled my name two different ways in their announcement!

Update 6/6/2023
The ignition barrell has now failed, it has almost disappeared into the faring and the key just spins in the barrell, now and again it will catch and turn the electrics on, steering lock failed! Buyer beware! I have no reason to lie!

17 de março de 2023
logótipo da Direct Bikes

Resposta da Direct Bikes

Thank you for your review, Indronil. Your feedback is very important to us. We are sorry to hear that you have had an issue. We supply manuals with our scooters and also have electronic versions online if needed. We can see your vehicle is substantially overdue servicing. Part of the servicing includes the speedo, tacho cable, headlight and USB. I can see we have given you your local approved service centres if you wish to make any warranty claim. To date you have still not serviced your vehicle as required for the continued safety and use of your vehicle. Please arrange your substantially overdue servicing. I can see the correct parts were indeed send to you by UPS on 1/12/22. You have not sent us back any alleged faulty parts as required. If you have any further queries, please contact our customer care team on support@scooter.co.uk. Thanks again for your review.

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Classificada 5 em 5 estrelas

Best moped

Best moped! I was looking for a moped and they helped me right away. They know their stuff and replied quickly even out of hours.

Everything as described in the specs. I did my research and this is the best moped on the market. Quality moped solid build.

7 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Bought a panther moped

Bought a panther moped, great customer service. Arrived quickly. Used for almost a year with no problem. Reliable and well built.

Super helpful and friendly.

Many thanks

31 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent scooter

Excellent scooter. Exactly what I wanted.

Friendly staff. Quick to respond to my questions. Scooter srrived safely.

If you're thinking of going on two wheels this is the place to buy 👍

12 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic moped. Cannot recommend them enough

Order arrived as described, very well packaged in cardboard box.

I've had my python moped now for some 6 months and used on a military camp daily. Having done over 5000 miles on it.

The finish for wet weather is fantastic with no signs of any rust at all. The moped has been fantastic.

I've had a lot of interest from my colleagues, so maybe you can offer a small discount for military in future.

Apart from that, can't fault. 5 stars.

22 de julho de 2022
Opinião espontânea

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