5 stars. New moped delivered yesteday. Great price. Shout out to the delivery guy for helping me put it in my garage. Thanks everyone at direct bikes.
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Leia as opiniões dos outros
I was let down by a local scooter shop. They had in stock a good range of mopeds. After a couple of emails I ordered a python 125. The moped was delivered as promised in excellent condition. You could... Ver mais
I should have posted a review much sooner. The team at direct bikes are brilliant. I'm very happy with my moped. Big easy recommendation from me.
A+ service. I changed my mind between a couple of mopeds. They were extremely helpful in accommodating the switch. Once I had finally chosen my moped delivery was made next day. Moped is great!
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Really pleased with my moped
Really pleased with my moped.
Customer service has been excellent throughout.
Have been riding it now for 5 months. Great quality.
Thanks guys.
Excellent scooter and service
I purchased a panther scooter for my son and we could not be happier. Great price, the scooter is amazing. Packaging was excellent and received it within 2 days. Their support staff are well trained, answering all my questions I had. 10 out of 10!
Really good quality moped
Really good quality moped. Delivery was really fast. It arrived in perfect condition. Really good price and this is the second scooter I have purchased from them and would highly recommend. The new scooter I bought is the venom and is brilliant.
Super fast delivery
Fantastic and amazing company to buy a scooter from, delivery was super fast, hassle free and the scooter itself is a dream to use. Their staff have been superb all the way, felt like a valued customer. Well done team.
Great moped had lots of compliments
Great moped had lots of compliments. They were easy to contact with my queries and most helpful. 5*****
Great company affordable mopeds
Great company affordable mopeds. My son is over the moon with his new moped, quality product.
Great communication
Great communication. I ordered a 50cc instead of 125cc, emailed them. They came back to me with 20min and changed order for me. Super fast delivery of a great scooter. Would recommend to anybody looking for a reasonably priced good quality moped.
Received my moped in mint condition
Received my moped in mint condition. Bought on klarna at a really good price. A truly satisfied customer, thank you.
Superb
Superb. Ordered twice from them now for our delivery business.Both scooters were delivered next day.
A good selection of quality scooters at reasonable prices.
Highly recommended.
Don't shoot the messenger
Sorry i wrote a review on trustpilot regarding the time it takes to register but that is a DVLA challenge not Direct Bikes. The only thing I would love to see if the bikes would come registered then no one could compete on price :)
Awesome scooter
Awesome scooter. Arrived in mint condition. Great sales service. Very happy and will definitely be coming back for my next scooter.
All round perfect customer service
All round perfect customer service. Phone call day before delivery and when half an hour away. The moped is absolutely brillant 👍👍👍
First class
First class. Provided good knowledge of mopeds. My new viper moped is great and the free box thrown in was an added benefit. Thank you so much.
I agree with all the negative reviews.
I agree with all the negative reviews, the positive ones seem very fishy to me.
No manuals were supplied to build the bike, needed much more building than I expected, scary.
The seat lock never worked, I was sent a mechanics phone number, over text he diagnosed that he couldn't fix it.
The USB port just disappeared into the fairing and once again the mechanic couldn't help, tried myself but it's too complicated to undo.
I was supplied with a digi Speedo, which wasn't the one I had purchased, but as it was an upgrade I was happy, it failed after a couple of days, 17 miles to be exact.
Although I wasn't using the bike, it was not road legal without a working Speed, Direct Bikes kept demanding that I take it for a service to validate the warranty.
After receiving a replacement Speedo and tacho cable from Direct Bikes I took it for a service. The mechanic said "What the hell is this, it's like Frankenstein's monster"?
Anyway, he quickly pointed out that the tacho cable I had been sent was in fact a rear brake cable.
Have had no communication since then.
P.S. the head lights are so weak that I seriously advise only using this bike in city conditions, frightening experience on country roads.
Do not buy from these guys, or if you do, recognise that you get what you pay for!!!!!!
I will never buy from these guys again or recommend them.
Safe riding people.
Indi
Update on 22/4/2023.
Direct Bikes have been emailing me asking if I will accept £100 to remove my review, I said no, they upped it to £200, they should've sorted out the issues initially and need these honest reviews to either warn potential customers or force Direct Bikes to improve their customer services!
Update 22/4/2023
They have now created a fake link to discredit my review, don't believe them my friends, they are very dishonest and I have all the emails detailing our interaction!!!
https:/ /indichowdhury.co.uk/
This is not me, they have even spelled my name two different ways in their announcement!
Update 6/6/2023
The ignition barrell has now failed, it has almost disappeared into the faring and the key just spins in the barrell, now and again it will catch and turn the electrics on, steering lock failed! Buyer beware! I have no reason to lie!

Resposta da Direct Bikes
Best moped
Best moped! I was looking for a moped and they helped me right away. They know their stuff and replied quickly even out of hours.
Everything as described in the specs. I did my research and this is the best moped on the market. Quality moped solid build.
Brilliant scooter and company
Brilliant scooter and company. My scooter arrived bang in time that they said it would. Smashing scooter, good price. After sales support is excellent.
Bought a panther moped
Bought a panther moped, great customer service. Arrived quickly. Used for almost a year with no problem. Reliable and well built.
Super helpful and friendly.
Many thanks
Good quality scooter, good support
Have been using my Python scooter for around 8 weeks commuting to work. Really good quality and helpful support. Thank you guys! :)
Excellent scooter
Excellent scooter. Exactly what I wanted.
Friendly staff. Quick to respond to my questions. Scooter srrived safely.
If you're thinking of going on two wheels this is the place to buy 👍
Fantastic moped. Cannot recommend them enough
Order arrived as described, very well packaged in cardboard box.
I've had my python moped now for some 6 months and used on a military camp daily. Having done over 5000 miles on it.
The finish for wet weather is fantastic with no signs of any rust at all. The moped has been fantastic.
I've had a lot of interest from my colleagues, so maybe you can offer a small discount for military in future.
Apart from that, can't fault. 5 stars.
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