I have bought a few products instore over the years. Recently, the stitching gives way, threads from buttons fray. What does "designed in" mean? Production quality , stitching technique and qual... Ver mais
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Leia as opiniões dos outros
Achtung wegen der Versandkosten! Ich habe für die Ware insgesamt etwa 64 Euro bezahlt. Nach der Rücksendung wurden mir jedoch nur 52 Euro erstattet. Für den Versand werden 6,95 Euro berechnet,... Ver mais
Awful experience - refused refund because apparently I'd order sale items, not obvious at all. So now I'm stuck trying to spend credit with them online, the sizes are all over the place, and god help... Ver mais
OMG ... wished I read reviews first before TRYING TO place an order. 1.5 hours trying to place an order .. used 3 different Web browsers, 3 different cards, android, Apple etc etc ... every time... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Scotch & Soda has been around since the ‘80s. This fashion & apparel brand loves to make great garments that suit every individual. "We want people to love their clothes and enjoy wearing them". Every year they lauch their spring summer collection & fall winter collection for men, women and children sold online and in store.
Informações de contacto
Amsterdam, Reino Unido
- +31 (0)23 5677663
- webstore@scotch-soda.com
- www.scotch-soda.com
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Rücksendung nach Amsterdam auf eigene Kosten.
Versand mit UPS. Einfach vor Haus abgestellt und fertig.Hose passt nicht. Call Center spricht nur Englisch und Niederländisch. Rücksendung der Ware nach Amsterdam hat auf meine eigenen Kosten zu erfolgen. Nie wieder, auch nicht mehr im Geschäft.
Tolle Designerkleidung
Tolle Designerkleidung. Schnelle Lieferung aus Amsterdam.
Incredibly bad customer support
Goods have been never delivered and customer support is evasive and incapable of refunding the amount after one month.
Never again
Delivery so far taking a week longer…
Delivery so far taking a week longer than advertised. They sent the parcel to the wrong address, and it's impossible to change the delivery address because of the faulty website. Ah, and of course, the order number I received cannot be tracked on the website because my order # cannot be found. Genuinely a joke considering the price of their products, do not waste your money.
Ware bestellt
Ware bestellt, wurde angeblich mit UPS an den Briefkasten zugestellt. Lieferung ist nirgends auffindbar, customer support reagiert nicht mehr auf Nachfrage.
Sehr miese Kundenerfahrung, werde hier nicht mehr bestellen.
Aparte kleding en goede kwaliteit.
Aparte kleding en goede kwaliteit.
Echt een merk dat anders dan andere is.
Lieferung durch UPS kommt niemals an die Türe
UPS kommt gar nicht nach Hause sondern wird direkt hinterlegt.
Scotch and Soda findet da ok
Nie wieder bestelle ich dort
Prijs/kwaliteit inmiddels volledig zoek
Heb het merk jaren gekocht, maar sinds een aantal jaar holt de kwaliteit achteruit, maar de prijzen doen anders geloven. Merk altijd met plezier gedragen, maar prijs/kwaliteitsverhouding is inmiddels volledig zoek. Ook het design en creativiteit is niet meer geweldig. Vroeger echt opvallende items kunnen kopen, tegenwoordig is het een vrij standaard assortiment die heel duur verkocht wordt. O.a t-shirts worden steeds dunner en van slechte kwaliteit katoen geproduceerd. In toenemende mate ontstaan er kleine gaatjes in de kleding na een aantal keer dragen en zit er geen model meer in. Meerdere t-shirts ontvangen waarvan de maatvoering gewoon niet klopt. Het is gewoon goedkoop geproduceerd en de winstmarge moet fors zijn. Eigenaar Sun Capital wil eigenlijk al jaren cashen na de overname van de oprichters, maar het wil maar niet lukken. De cijfers van S&S en het moederbedrijf zijn in ieder geval de laatste 2 jaar ronduit dramatisch. Linksom of rechtsom, het moet ergens vandaan komen en zie hier het resultaat.
Het is jammer, maar ik heb inmiddels besloten om niks meer te kopen van Scotch&Soda.
Wow !! Poor Customer Care
Wow !!! Customer Service is non existent with this company. Very unhelpful blunt agent. Chasing up an order that should have been delivered yesterday but says delayed by UPS. Today still says delayed. Said to agent what is your process if it does not arrive. Their response was - just wait. So I said when can I get a replacement or refund. Their response was - don’t know. I wish the senior management of these companies would read the feedback and shake their customer service teams upside down and provide a better experience. People might return and give business. Not going to give any return business.
Bereits schon zum 3 Mal ist scotch and…
Bereits schon zum 3 Mal ist scotch and soda nicht bereit Ware nach 6 Monate in Folge Mangelhaftigkeit zu reparieren geschweige denn zu tauschen. Interessant ist die rhetorik dabei. Übermäßiger Gebrauch nach 6 Monaten wirklich witzig. Wichtig, dass man mit love from Amsterdam verabschiedet wird. So ein Unternehmen ist wirklich zu schämen. LG an alle t
Würde am liebsten 0 Sterne geben
Würde am liebsten 0 Sterne geben .
Meine Retoure ist angeblich verschwunden . Per Email geht es ständig hin und her . Die wollen einen überhaupt nicht helfen . Bin wahnsinnig enttäuscht. Werden die Marke auf jeden Fall in Zukunft meiden
Anno 2022 zelf retour regelen
Anno 2022, je eigen retouren moeten regelen kan echt niet meer..
Treats customers with no respect or urgency.
A company that treats customers with no sense of urgency doesn’t want your business … Wife found a jacket in the Charleston store so immediately ordered online when I got home (on the 23rd) it’s been over 72 hours and no shipping progress. Not worth it.
Leuke kleding slechte kwaliteit
Leuke kleding, maar slechte kwaliteit. Er ontstaan kleine gaatjes in de stof en na paar keer wassen is de vorm uit de kleding.
Bought a Scotch and Soda shirt which…
Bought a Scotch and Soda shirt which looked great on the manequin and when I tried it on in the store. But when I put it on to wear to a part it crinkled within 5 minutes of me putting it on. Given the price I expected a lot more. Do not recommend buying from this brand
Fijne kleding, geweldige service
Ik ben al ruim 10 jaar trouwe en tevreden klant bij Scotch. Helaas raakte mijn (grote!) retourzending van een weborder kwijt bij de pakketdienst. De klantenservice van Scotch (oa Darryl, Denise, Magda en Ynes) zocht een passende oplossing en deed dat op een veel menselijkere en vriendelijke manier dan ik van andere bedrijven gewend ben. Veel dank!
Shorts are awful
Shorts are awful. I bought a green Bermuda and the color fade off in 2 days of wearing under sun. Mention that it was brand new without washing in it.
I did not buy anything, but now I won't
I did not buy anything, but had been considering it for months until I read these reviews. Thanks so much reviewers!
Shorts faded beyond all recognition..refused refund
Avoid Scotch & Soda! Bought a few items from S&S shop a while back- looked really nice. Wore them a few times and then noticed the shorts no longer went with the shirts I previously wore them with. Eventually i realised the shorts were changing colour. They started a strong deep blue and are now a very much lighter gray.
I contacted S&S. They said 'oh yes, they're meant to do that'. Can you believe the cheek of them? They also said there's a (tiny) label in the shorts which says that's meant to happen. So these people realised at some point their shorts fade quickly and made up a story ...it's meant to happen. Oh but they kind of forgot to say when i bought them. Who wants their clothes to dramatically change colour? They refused to refund and ignored my emails. They weren't cheap. Charming! Avoid them - not a decent company, so can't trust them.
Bovenverdieping top beneden moeten de dame nog heel veel leren
Vanmiddag in breda bovenverdieping top geholpen
Beneden aan de kassa)zijn ze erg goed in klanten laten wachten blouse opkleukelen ipv vouwen om het vervolgens in een te klein tasje te proppen
Kortom slecht en zeker niet klantvriendelijk de credit gaan naar het meisje wat alleen stond boven en heel goed haar werk deed
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