I was having a lot of trouble finding replacement hinges for a kitchen corner cabinet but SDS had exactly what I needed and at a great price, too. Their service has been absolutely fantastic. Th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
SDS London are outstanding - great fast delivery and items exactly how described. Unbelievable value - purchased 2 shelf supports from Amazon previously for over £7:50. Purchased a further 18 identi... Ver mais
A empresa respondeu
Very quick delivery - arrived the next day despite my choosing a slower option. Also, Simon, the MD, was very helpful in answering a question for me and trying to help find a product not available thr... Ver mais
A empresa respondeu
Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios de hardware
- Loja de portas
- Loja de hardware
- Loja de bricolage, casa e jardim
- Loja de móveis para cozinha
- Fornecedor de cadeados
Escrito pela empresa
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Escrito pela empresa
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Informações de contacto
20 Weir Road, Wimbledon, London, Reino Unido
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4,8
Excelente
8 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Simon at Wimbledon went above and…
Simon at Wimbledon went above and beyond to help me sort out an electronic door keep, brilliant service and your young lady on the front sales desk was also incredibly knowledgeable and helped me sort out some gas struts about which I was utterly clueless.
26 de janeiro de 2026
Resposta da SDS London Ltd
Hi,
Thank you so much for taking the time to leave us a 5-star review.
We’re absolutely delighted to hear that Simon at our Wimbledon showroom went above and beyond to help with your electronic door keep, and that Rosie was able to get you sorted with the gas struts too.
Your kind words will be shared - feedback like this really means a lot to us. We hope to welcome you back again soon, and thanks again for choosing SDS London.
Kind regards,
Samantha Thatcher
Resposta da SDS London Ltd
Hi,
Thanks so much for the review!
We’re really pleased to hear you were happy with the service, communication, and delivery. Thanks for choosing SDS London – we truly appreciate your support and hope to help you again soon.
Kind regards,
Samantha Thatcher
Brilliant item
Brilliant item, cost a lot less than other stores, quick delivery, great communication
25 de janeiro de 2026
Resposta da SDS London Ltd
Maureen,
Thank you for the review!
We’re delighted to hear you were happy with the item, found it great value compared to other stores, and experienced quick delivery and clear communication.
Your feedback really means a lot to the team – thanks for choosing us! 😊
Kind regards,
Samantha Thatcher
Poor communication as in non existent
Poor communication as in non existent. No delivery slot given, driver didn't even knock or even leave the package even tho was a home. No note left to say someone had tried delivering. Still waiting on a refund
22 de janeiro de 2026
Resposta da SDS London Ltd
Alistair,
We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback.
After receiving your refund request on Friday 30th January, we investigated the delivery with DX Express, who confirmed that they attempted delivery on three occasions but were unable to complete it. Unfortunately, we were not made aware of any delivery issues at the time, as the parcel had not yet been returned to us and no notification was received from the carrier.
We attempted to contact you to discuss this further and, now that the situation has been identified, we will of course ensure the items are refunded accordingly.
We completely understand how frustrating this must have been and apologise for the inconvenience caused. Customer communication and service are very important to us, and we’re sorry this did not meet expectations on this occasion.
If you would like to discuss this further, please contact us directly and we’ll be happy to help.
Kind regards,
Samantha Thatcher
Resposta da SDS London Ltd
Scott,
Thank you for the 5-star review.
We’re glad to hear your order arrived earlier than expected and that you’re happy with the quality.
Thanks for choosing us — we look forward to helping you again!
Kind regards,
Samantha Thatcher
Resposta da SDS London Ltd
Robert,
Thank you for your 5-star review.
We’re really pleased to hear you found our products well priced and that your order arrived quickly. We appreciate you taking the time to leave feedback and hope to assist you again soon!
Kind regards,
Samantha Thatcher
Very good in store advice
Very good in store advice provided regarding different choices of cupboard knob
15 de janeiro de 2026
Resposta da SDS London Ltd
Hi there,
Thank you for your 5 star review it is greatly appreciated!
I am thrilled to hear you were pleased with the service that was provided by our staff in the showroom.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
The order wasn’t delayed without any…
The order wasn’t delayed without any communication. The brackets were delivered after a phone call. Days later 3 of the six bolts ordered were delivered. Again no communication or explanation. Unprofessional!
18 de janeiro de 2026
Resposta da SDS London Ltd
Hi Anita,
Thank you for your honest review. I have investigated this for you and can confirm that there was a email error on our part.
Apologies the communication was not at the usual SDS London standard on this occasion.
Kind regards,
Samantha Thatcher
Great customer service
Pierce was so helpful in advising the right bracket for an existing glass shelf. The customer service was excellent and the delivery of the bracket was next day. We are so happy with the product.
Thank you
13 de janeiro de 2026
Resposta da SDS London Ltd
Ann,
Thank you so much for your kind review. We’re delighted to hear that Pierce was able to help you find the right bracket for your existing glass shelf and that you were happy with both the service and next-day delivery.
We’ll be sure to pass your lovely feedback on to him. Thank you for choosing SDS London.
Kind regards,
Samantha Thatcher
Rosie was very patient
Rosie was very patient, informative and helpful. Thank you!
8 de janeiro de 2026
Resposta da SDS London Ltd
Sara,
Thanks very much for the lovely review. Rosie will be so pleased to hear this, we’re glad she could help and really appreciate you taking the time to leave feedback.
Kind regards,
Samantha Thatcher
you had just what I needed and so…
you had just what I needed and so helpfull quick deliver than you
5 de janeiro de 2026
Resposta da SDS London Ltd
Graham,
Thank you for your kind feedback. We’re really pleased to hear we had exactly what you needed and that you found the team helpful. Glad it arrived quickly too — thanks for choosing SDS London.
Kind regards,
Samantha Thatcher
Resposta da SDS London Ltd
Graham,
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service.
Kind regards,
Samantha Thatcher
Good fricton door stay
I bought a fricton door stay to fit to a Rationel Alu Clad french door which was subjected to rapid openings. The stay has a good quality friction brake and a damper spring to protect the door and door frame. It fits seamlessy into euro groove on the door. Ordering was easy and delivery arrived within a week
2 de janeiro de 2026
Resposta da SDS London Ltd
Hi,
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear the friction door stay has done exactly what it’s designed for, controlling rapid openings and helping protect both the door and frame.
It’s great to know the euro groove fit on your Rationel alu-clad French door was seamless, and that ordering and delivery were straightforward.
Thank you for choosing SDS London.
Kind regards,
Samantha Thatcher
we still haven't received our…
we still haven't received our purchase./ SDS have been faultlless but their delivery company absolutely useless not only in not making the delivery but never keeping us informed.
24 de janeiro de 2026
Resposta da SDS London Ltd
Anthony,
Thank you for your feedback and for your kind words about SDS. We really appreciate that.
We’re very sorry for the delivery issues you’ve experienced and understand how frustrating the lack of communication can be.
Please be assured we’re continuing to chase this with the courier and will do everything we can to get this resolved for you as quickly as possible.
Kind regards,
Samantha Thatcher
very knowledgable and experienced…
very knowledgable and experienced staff. save you a lot of time and hassle in the long run
9 de janeiro de 2026
Resposta da SDS London Ltd
Ben,
Thank you so much for your kind words. Our team’s knowledge and experience is something we’re really proud of, so it’s great to hear it’s made your experience easier. We’re glad we could save you time and hassle, that’s exactly what we aim to do!
Kind regards,
Samantha Thatcher
Great quality products and excellent…
Great quality products and excellent choice, always great service. Thanks guys
16 de janeiro de 2026
Resposta da SDS London Ltd
Sven,
Thank you so much for your kind feedback. We’re really pleased to hear you’re happy with the quality, range, and service. Thanks again for your continued support!
Kind regards,
Samantha Thatcher
Resposta da SDS London Ltd
Britannia,
Thank you so much for your kind words. We’re really pleased to hear you enjoyed our range and found the team helpful. Hope to hear from you again soon!
Kind regards,
Samantha Thatcher
Raised House Number
I purchased a raised number and attached it to my porch. Easy job and looks smart, adding an extra dimension to a simple house number. It's a decent quality product made from aluminium.
I always remember the words of Benjamin Franklin when purchasing anything: "The bitterness of poor quality remains long after the sweetness of low price is forgotten"
SDS clearly only sell top quality products.
3 de janeiro de 2026
Resposta da SDS London Ltd
Hi,
Thank you so much for taking the time to leave such a thoughtful 5-star review.
We’re delighted to hear that your raised house number was easy to install and has added that extra touch to your porch, it’s always great to know our products make a visible difference.
We especially love your Benjamin Franklin quote, it perfectly sums up our approach. We take great pride in sourcing and supplying high-quality products, so it’s fantastic to hear that this came through in your experience.
Thank you again for choosing SDS London. We really appreciate your support and hope to help again in the future.
Kind regards,
Samantha Thatcher
Nice quality product
Nice quality product - arrived very quickly and was easy to install.
14 de janeiro de 2026
Resposta da SDS London Ltd
Hi Mark,
Thank you for your 5 star review it is greatly appreciated!
I am thrilled to hear you were pleased with the quality of the product and the delivery process went smoothly.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.