SDS London Ltd Opiniões 8409

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was having a lot of trouble finding replacement hinges for a kitchen corner cabinet but SDS had exactly what I needed and at a great price, too. Their service has been absolutely fantastic. Th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

SDS London are outstanding - great fast delivery and items exactly how described. Unbelievable value - purchased 2 shelf supports from Amazon previously for over £7:50. Purchased a further 18 identi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very quick delivery - arrived the next day despite my choosing a slower option. Also, Simon, the MD, was very helpful in answering a question for me and trying to help find a product not available thr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios de hardware
  2. Loja de portas
  3. Loja de hardware
  4. Loja de bricolage, casa e jardim
  5. Loja de móveis para cozinha
  6. Fornecedor de cadeados

Escrito pela empresa

Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.

SDS London Details

Escrito pela empresa

Next Day Delivery
All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
Customer Service
SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
Product Selection
All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Even though their was a delay in the…

Even though their was a delay in the delivery, one phone call ,and it was sorted very quickly ,very helpful, would highly recommend

31 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Alan,

Thak you for your positive feedback, it’s really important to us that every customer interaction with SDS is informative and efficient, your feedback is deeply appreciated as it helps us grow and learn as a company.

Thank you again for taking the time to leave your feedback — it truly means a lot to us.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Clear-to-navigate website

Clear-to-navigate website. Full brand descriptions. Easy to purchase. Very swift delivery. Arrived quickly and in good packaging.

13 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi David Parry,

Thank you for your positive feedback.

We are glad to hear the website is clear to navigate and informative, we know how important accurate dimensions and information are when choosing hardware.

Thank you again for taking the time to leave your feedback — it truly means a lot to us.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Decent price in stock and good delivery

Decent price in stock and good delivery

30 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Dear Mrs M. Redford,

Thank you for your positive review , your positive feedback is greatly appreciated by the SDS London team.

We take great pleasure in our stock levels , our affordable prices and next day delivery.

We hope to hear from you again as a customer.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

I had a great experience buying from…

I had a great experience buying from this supplier. My products were dispatched in a timely manner and were well packaged.
Following receiving my order a nice email was sent to me requesting any feedback I might have. This was a refreshing response to my order

I will definitely return.

4 de janeiro de 2026
Opinião espontânea
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Joe,

Thank you for your positive review, all feedback is greatly appreciated as it is not only amazing to see positive reviews but is also amazing for us to learn and grow as a company.

We take pride in our products as well as our quick delivery and it means a lot when this is acknowledged.

We look forward to hearing back from you as a customer and hope to hear from you soon.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Excellent product promptly delivered

Excellent product promptly delivered. I even got an extra hinge for good measure! You can’t argue with that!

28 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Peter,

Thank for speaking to me just now over the phone. I can see that this order hasn't been despatched to you as of yet.

As discussed, if you need anything else from us, please feel free to get back in contact.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Quick enquiry response

Quick, helpful response on the customer service line when my order seemed a little slow - turned out it was because SDS were waiting for their supplier to send them my items. Shortly afterwards my order was delivered - happy customer.

27 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Simon,

Thank you so much for your lovely review.

We really appreciate your understanding while we were waiting for our supplier to send the items through. We always aim to keep things moving as quickly as possible and to keep our customers informed along the way, so it’s great to hear that our team were able to help and reassure you.

We’re so pleased everything arrived shortly afterwards and that you’re a happy customer 😊

Thank you again for taking the time to leave your feedback — it truly means a lot to us.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Quick and easy

6 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Janet,

Thanks for your recent review.
We are pleased that you found the process quick & easy. We hope to speak to you again soon.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Excellent description of item on…

Excellent description of item on website ie dimensions etc.
Excellent communication,
Items delivered on time.

7 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Paul,

Thank you so much for your 5-star review.

We’re really pleased to hear that you found the product description clear and detailed — we know how important accurate dimensions and information are when choosing hardware. It’s also great to hear that communication and delivery met your expectations.

We truly appreciate you taking the time to share your experience, and we hope to help you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Fast Delivery, good product

20 X Oak Knob 44 mm Bolt-Fix Standard finish

Fast Delivery, good product. When two were broken in transit they quickly replaced them without any problems.

4 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Mark,

Thank you so much for your 5-star review! ⭐️

We’re really pleased to hear you’re happy with the 44mm Oak Bolt-Fix Knobs and our fast delivery.

We’re sorry two were damaged in transit, but we’re glad we could get replacements out to you quickly and without any hassle — that’s exactly how it should be 😊

We truly appreciate your feedback and your order, and we hope to help you again on your next project!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Paul,

Thank you so much for your continued support – it genuinely means the world to us! 🙌

We’re so grateful to have customers who’ve been with us for years. Your loyalty is what keeps us going, and we’re always here whenever you need us.

See you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Excellent and really helpful customer…

Excellent and really helpful customer service with good follow up. They jumped in to sort out a delivery problem quickly.

28 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thank you so much for your lovely 5 star review!

We’re really pleased to hear that our team was able to step in quickly and resolve the delivery issue for you. Providing helpful customer service and strong follow-up is incredibly important to us, so it’s great to know that made a difference.

We truly appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

I found what I wanted on their website

I found what I wanted on their website
Ordered it within 30 minutes had a confirmation of order and delivered very quickly. I’d definitely use the company again.

3 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Gylnn,

Thank you for your wonderful 5⭐ review!

We’re so pleased to hear that you were able to find exactly what you needed on our website and that the ordering process was quick and straightforward — from confirmation through to speedy delivery.

It’s great to know you’d use us again, and we truly appreciate your support. We look forward to helping with your next project!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Good service excellent product

Good service excellent product

2 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

John,

Thank you for your 5 star review!

We’re delighted to hear you were pleased with both the service and the product. Providing high-quality ironmongery alongside reliable, friendly service is exactly what we aim for.

We really appreciate your support and look forward to helping you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Good range

Good range, prompt delivery. Excellent response to comments on their products.

21 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thank you for your 5 star review!

We’re so pleased to hear you were happy with the range, our prompt delivery, and the support you received. We always aim to respond quickly and helpfully to any product queries, so it’s great to know that made a difference.

We really appreciate your feedback and hope to assist you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

No issues

No issues, items sent as expecected.

31 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Andy,

Thanks so much for taking the time to leave us a 5-star review.
We’re really pleased to hear everything arrived as expected. If you need anything else in the future, we’re always happy to help.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Best ironmongery

Am a regular registered client with SDS.
Superb ironmongery, for all my bespoke furniture construction.
A vast range of door knobs and handles.
Not forgetting mechanical fittings like heavy duty drawer runners and door closers.
Client may choose items from their superb Web site and if not in stock, will have within days. Brilliant

19 de novembro de 2025
logótipo da SDS London Ltd

Resposta da SDS London Ltd

David,

Thank you so much for taking the time to leave such a brilliant review.

We’re really pleased to hear that SDS continues to support your bespoke furniture projects, from our range of door knobs and handles through to the more technical fittings like drawer runners and door closers. It’s great to know you value both our product range and the convenience of our website and stock service.

We genuinely appreciate your continued custom and support and look forward to helping with many more projects to come.

Kind regards,
Samantha Thatcher

Classificada 3 em 5 estrelas

The handles were great

The handles were great, but there was a delay in them coming into stock, after I'd paid for them, so they didn't arrive for several weeks

17 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Simon,

Thanks for your recent review. At the time of ordering we had 4no of these handles in stock at the time.
As you ordered 6no, we had these ordered from the supplier.
The order was placed by yourself on 17th January and was despatched for delivery on the 26th January.

Apologies for the delay.

Kind regards,
Samantha Thatcher

Classificada 3 em 5 estrelas

Good quality but excessive p&p

Good descriptive website and quality fittings. The only reason it's not 5 stars is the EXCESSIVE postage and packaging cost. I spent less than £2 on 6 tiny brackets and over £8 on p& p.

29 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Mr Daykin,

Thank you for taking the time to leave us review.

This has been flagged to our website team and i can now confirm that there is now a delivery method for smaller packages like this available.

It is a 2-3 day lead time with Royal Mail which costs £4+VAT.

Feedback like this allows us to improve in all aspects and areas.

Should you require anything else from us, please do not hesitate to reach out.

Kind regards,
Daniel Llewellyn DipGAI

Classificada 5 em 5 estrelas

In stock and rapid delivery

In stock and rapid delivery

29 de janeiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thank you for the 5-star review!
Great to hear you were pleased with our stock availability and speedy delivery. We really appreciate you taking the time to leave feedback and look forward to helping you again.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas
logótipo da SDS London Ltd

Resposta da SDS London Ltd

William,

Thank you so much for your 5-star review!

We’re really pleased to hear you found the refund process helpful and well organised. Our team always aims to make things as smooth and straightforward as possible, so your feedback means a lot to us.

We hope to assist you again in the future!

Kind regards,
Samantha Thatcher

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