SDS London Ltd Opiniões 8408

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was having a lot of trouble finding replacement hinges for a kitchen corner cabinet but SDS had exactly what I needed and at a great price, too. Their service has been absolutely fantastic. Th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

SDS London are outstanding - great fast delivery and items exactly how described. Unbelievable value - purchased 2 shelf supports from Amazon previously for over £7:50. Purchased a further 18 identi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very quick delivery - arrived the next day despite my choosing a slower option. Also, Simon, the MD, was very helpful in answering a question for me and trying to help find a product not available thr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios de hardware
  2. Loja de portas
  3. Loja de hardware
  4. Loja de bricolage, casa e jardim
  5. Loja de móveis para cozinha
  6. Fornecedor de cadeados

Escrito pela empresa

Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.

SDS London Details

Escrito pela empresa

Next Day Delivery
All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
Customer Service
SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
Product Selection
All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helped make client decision

4 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Giles,

Thank you so much for the kind words! We're really pleased we could help guide your client's decision, that's exactly what we're here for. If you ever need support on future projects, don't hesitate to get in touch. We'd love to help again!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

SDS London outstanding value and service

SDS London are outstanding - great fast delivery and items exactly how described.
Unbelievable value - purchased 2 shelf supports from Amazon previously for over £7:50. Purchased a further 18 identical supports from SDS London for just over £20:00. Absolutely no comparison - will definitely use SDS London in future for all my hardware requirements. Cannot recommend highly enough.

15 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Mike,

Wow, thank you so much for such a wonderful review — it really made our day! We're thrilled the items arrived quickly and were exactly as described. Great value is something we're passionate about, and it's brilliant to hear the difference it made. We can't wait to help you with your future hardware projects.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Very helpful quick delivery

Very helpful quick delivery

14 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Annette,

Thank you for the lovely feedback! We're glad we could help and that everything arrived promptly. We hope to work with you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Very good and quick to deliver

Very good and quick to deliver

13 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

We're really pleased to hear you're happy with both the product and the delivery speed. Getting quality hardware to you quickly is always the goal. We look forward to helping you with your next project!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Feedback

Quick dispatch of order, arrived in the given timeslot.

9 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thank you for the review!

We’re pleased to hear you were happy with the quick delivery. Thanks for taking the time to leave your feedback — it’s greatly appreciated.

We look forward to helping you again soon.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

So useful having a sales assistant who…

So useful having a sales assistant who had so much knowledge and advice. So much better than looking online. Printed off information on the door ironmongery and as a result we made a purchase.

10 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Zeba,

Thank you so much for your kind feedback! We’re delighted to hear that our team’s knowledge and advice made such a difference to your experience. Being able to guide you in person and provide helpful information is exactly what we aim for.

We’re so pleased it helped you feel confident in your purchase, thank you for choosing us!

Kind regards,
Samantha Thatcher

Classificada 1 em 5 estrelas

Item never received.

10 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Daniel,

I have just tried calling you to discuss this over the phone but unfortunately, was unsuccessful in reaching you.

I can see that your order was despatched on 10th March with Royal Mail.
I have checked with the Royal Mail Tracking and can see delivery has been attempted twice.

It is back out for delivery again today, if you have any issues, please do not hesitate in contacting me on 020 7228 1185.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Excellent service

Excellent service

9 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Mr M J Usher,

Thank you for your positive review, each review its greatly appreciated by the SDS London team as it helps us learn and grow as a company.

Thank you again for taking the time to leave your feedback — it truly means a lot to us.

Kind regards,
Sophia Bright

Classificada 5 em 5 estrelas

Good quality and prompt delivery.

I've purchased door handles and 3 different types of floating shelf brackets over the last 11 years.
Quality has always been very good, delivery on time and associated diagrams useful.

9 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thak you for your positive feedback.

We are so happy to hear that you are pleased with our products and that you have been using SDS London for 11 years!!!

It truly means a lot to us when our delivery times , product quality and our website is acknowledged positively.

Thank you again for taking the time to leave your feedback — it truly means a lot to us.

Kind regards,
Sophia Bright

Classificada 5 em 5 estrelas

Great product

Great product. Great delivery. Would recommend

8 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Michael,

Thank you for the lovely review! 😊 We’re so pleased to hear you’re happy with both the product and delivery. Your recommendation means a lot to us—thanks again for your support!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Ordered Monday

Ordered Monday , delivered Tuesday. Very efficient.

9 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Vp,

Thank you for your great feedback! 😊 We’re so pleased to hear your order arrived quickly and everything ran efficiently. We always aim to keep things smooth and speedy—glad we delivered on that!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Good product

Good product, good price, good communication and very prompt delivery

8 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

John,

We’re really pleased to hear you were happy with the product, the price, and the communication, and that your order arrived promptly. Providing a smooth and reliable service is exactly what we aim for.

We appreciate your support and hope to help you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Professional and efficient

Ordering easy Delivery fast Admin excellent Well done all at SDS

7 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Paul,

We’re delighted to hear that you found the ordering process easy, the delivery fast, and that our admin team were excellent. We’ll be sure to pass your lovely feedback on to the whole SDS team.

We really appreciate your support and look forward to helping you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Anthony,

We’re pleased to hear the item was exactly as described and that it arrived promptly. Providing accurate product information and fast delivery is something we always aim for, so it’s great to know we got it right for you.

We really appreciate your feedback and hope to assist you again soon!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Quality gear, professional service

The Good stuff, I fitted to 3 salvaged doors to create a room divider, works really well. Buy cheap buy twice. Neat and not rattling or ugly.

4 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi,

Thank you for your review!

We’re really pleased to hear the hardware worked so well for your room divider project, using salvaged doors is a great idea. It’s great to know the fittings look neat, feel solid, and do exactly what they should without any rattling.

As you say, quality really does make the difference. Thanks again for choosing SDS London, and we hope the finished divider continues to work perfectly for you!

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Very quick delivery & very helpful.

Very quick delivery - arrived the next day despite my choosing a slower option. Also, Simon, the MD, was very helpful in answering a question for me and trying to help find a product not available through SDS. Can't fault my dealings with them on this occasion.

4 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Ian,

Thank you so much for your kind review! We’re really pleased to hear that your order arrived quickly and that Simon was able to help with your enquiry. Even when a product isn’t something we supply, we always try our best to point customers in the right direction.

We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.

Kind regards,
Samantha Thatcher

Classificada 5 em 5 estrelas

Good service

Item delivered delivered quickly and very well packed.

19 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Robert,

Thank you for your positive review.

It is fantastic to hear you are happy with the delivery service and its packaging , all feedback is greatly appreciated here at SDS London as it helps us learn and grow as a company.

We really appreciate your support and hope to assist you again soon

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Exemplary service!

I was having a lot of trouble finding replacement hinges for a kitchen corner cabinet but SDS had exactly what I needed and at a great price, too.

Their service has been absolutely fantastic. The speed of delivery was way faster than I expected. Their communication was absolutely brilliant, way better than any other retailer I've bought from online! I liked the fact that the packaging is fully recyclable as well, it's great to see.

Thanks SDS, will certainly be coming back in the future!

19 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Eoin,

Thank you for your 5 star review , we are delighted to hear that your experience with SDS was positive here at SDS London take pride in our customer service, high quality products and fast delivery and it is greatly appreciated when this is acknowledged.

We really appreciate your support and hope to assist you again soon.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Second time using SDS and again very…

Second time using SDS and again very happy with the products, price and service. Good to find a reliable company with a great range of good quality products

3 de março de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Kev,

Thank you for your positive review.

I am happy to hear that you are pleased with your purchase, here at SDS London we take great pride in our products as well as the service we provide to our customer.

We really appreciate your support and hope to assist you again soon.

With warm regards,
Sophia Bright

Classificada 5 em 5 estrelas

Strong good quality door bolt…

Easy to use web site. Quick delivery. I haven’t used the item yet but it looks very sturdy. Will up date when the bolt is in place.

26 de fevereiro de 2026
logótipo da SDS London Ltd

Resposta da SDS London Ltd

Hi Ann,

Thank you for your review! We’re pleased to hear you found the website easy to use and that your order arrived quickly. It’s great to know the bolt looks sturdy, and we hope it works perfectly once installed. We look forward to hearing your update!

Kind regards,
Samantha Thatcher

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais