seneye Opiniões 

Habe mir einen Seneye Reef zugelegt. Für die Einrichtung des Gerätes incl. web server habe ich Support benötigt (Gebrauchtgerät musste vom Bestandskonto getrennt werden, bevor ich es mit meinem Konto verknüpfen konnte). Der Support ist zwar nur englischsprachig, dafür aber schnell und hilfreich! Zwei Tage nach meiner Anfrage konnte ich das Gerät in Betrieb nehmen. 👍
Online sind auch gute Anleitungen vorhanden.

Acquired as used Seneye reef monitor that was linked to another account. Seller co-operated with confirmation of new owner, but the speed with which Seneye support corrected this was amazing. Device has allowed me to tune my lights for best coral health and I suddenly have lots of friends willing to trade frags and borrow it. Great device! Great support!

i have used seneye off and on for last 5 years now it can be a little tricky to set up but the support is amazing, always on hand to help and sort all problems quickly

i love Seneye it works really well

This is my first seneye product. I LOVE it! I had a slight issue with the temperature not reading after a month. I emailed support and within minutes they helped me resolve the problem! Great company!

Best product I’ve bought for my reef monitoring in real time ,customer service is 2nd to none

Really good customer service. My web servers had both stopped working. Both units repaired very quickly, at a reasonable price.

Always great service and more than happy to help. 5 stars

Bought a second hand sws version for my pond.
At first no connection. After sending an email, it works great now.

absolute life saver! this device saved both me an my fish when my heater stopped working while i was on holiday.

Just been told my seneye has had it as I cannot get an accurate ph reading . It is just 2 years old so they will not do anything but offer me a new one at a slightly reduced price. What’s the point in paying out for another piece of useless kit that doesn’t last a total waste of money. I have a 5 foot marine set up with some expensive fish so I will find something I can rely on. Not at all impressed with company products or the support please avoid
I was told the replacement was same as the one I’d got .Why would I want to buy another one that will only last 2 years and it was not heavily discounted just a few pounds less than the normal price.

I can't say enough good things about my Seneye and the customer service that comes with it. The Seneye customer service team has always been quick to help me with any issues. I email my concerns and hear back from them within 24 hrs with results.

Riscaldatore rotto - stava per succedere un disastro ed e' arrivato l' SMS!

Fantastico!!!

I'd been struggling to understand ammonia in my tank properly and the seneye really helped me learn what was actually harmful to the fish

Great help from customer support as well with setting everything up when I didn't understand some bits

Spoke to support about getting my Reef Pack set up as I didnt get on with it. The girl I spoke to was really nice and diagnosed the issue (my fault, sorry!) - really pleased with support. Product looks promising so far.

Dopo avert trovato un vecchio articolo su Danireef - me lo sono comprato a natale.
pH impressionate e Il lettore di PAR fantastico!!

Wow - the cheapest PAR meter in the market for my hobby! Thank you my lovely Santa!

lovely product! ph is spot on and PAR is a massive plus!

DISGRACEFUL "SUPPORT" TEAM.
MY PRODUCT BECAME DEFECTIVE WITHIN ITS WARRANTY PERIOD (LESS THAN 1 YEAR). I ASSUMED IT WAS AN INTERNET ISSUE SO TRIED MANY TIMES TO TURN IT OFF AND BACK ON, IN AN EFFORT TO RESOLVE THE CONNECTION ISSUE.
WHEN I HIGHLIGHTED IT TO SENEYE, THEY CONFIRMED THAT IN FACT THE ACTUAL PRODUCT WAS DEFECTIVE AND NEEDS REPLACING, BUT REFUSED TO COVER IT AS BY THE TIME I INFORMED THEM, THE WARRANTY WAS OVER. I HIGHLIGHTED THAT THEY CAN SEE MY SENEYE DATA ON THEIR SYSTEM AND THEY CAN SEE THE DEFECT HAPPENING WELL WITHIN THE WARRANTY PERIOD. I ALSO INFORMED THEM THAT I WOULD SHARE MY EXPERIENCE REGARING THIS ONLINE, AT WHICH POINT THEY EMAILED ME WITH A WARNING ABOUT LEAVING A REVIEW OF THEM, TELLING ME THAT IT "WILL NOT BE TOLERATED", AND THREATENED TO REMOVE MY SUPPORT FROM THEM IF I POSTED A REVIEW. ITS MY LEGAL RIGHT TO POST A GENUINE REVIEW, WITHOUT REPRECUSSIONS FROM THE COMPANY. THEIR BULLYING THREATS SHOULD NEVER BE TOLERATED.
THE PRODUCT WAS EXTREMELY EXPENSIVE AND BROKE WITHIN LESS THAN 1 YEAR - I CANNOT RECOMMEND THEM IN ANY WAY.

I had two SWS and both die on me due to a broken USB port: first one had the micro usb (power) falling off. The second one had the USB A broken. The second one was just a few months out of warranty so I thought let’s try support. They promised that they would be able to fix it, but after two months they came back with: sorry it cannot be fixed but we can offer you a discounted replacement. What they forget to tell is that the price they mention is without transport cost. When you have swallowed that and the parcel is send the third unpleasant surprise pops up: they send it as new commercial goods instead of replacement goods. Which means that, unless you are in the UK, you have to pay custome duties and administrative cost. In the end I got a replacement device at the cost of a brand new device if I had it purchased locally !!!! Support stops communicating if you complain about that! So one word for te Seneye support: disappointing!