A 5 star review for a damaged product may seem odd, but that's the point. Most online retailers get items such as furniture sent direct to the customer. Damage happens, but it's how the retailer... Ver mais
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The service and product was brilliant from all the staff the garden furniture is lifestyle it’s a shame it has finish trading because there furniture is very good quality
A empresa respondeu
We recently ordered a garden table/chair set from Shackletons online. Delivery was fast and well packaged. Unfortunately we were missing some of the bolts required for assembly. We called Shackletons... Ver mais
A empresa respondeu
Absolutely fantastic customer care. Many companies say their customer care is good but the proofs in the pudding and I couldn’t be more impressed by Shackletons who sent out missing parts for our tabl... Ver mais
Informações sobre a empresa
- Centro de jardinagem
- Loja de mobília para quartos
- Decoração e Design de Interiores
- Loja de móveis
- Loja de móveis de jardim
- Loja de utensílios de cozinha
Escrito pela empresa
Shackletons Home and Garden is a totally independent family run garden centre. Located in the heart of the beautiful Ribble Valley, the garden centre showcases a huge range of both Interior Furniture and Garden Furniture from leading brands. Our dedicated Home Furniture department features everything you need to decorate and furnish your home including Kitchen Furniture, Dining Furniture, Living Room Furniture and Bedroom Furniture. Likewise, our Outdoor Furniture department has everything you need to feel at home outdoors including Garden Furniture Sets, Garden Benches, Parasols, Patio Heaters and much more. As you would expect of a local garden centre, we also offer a wide choice of Landscaping products and Sundries including Water Features , Garden Arbours and even Bird Care products.
Informações de contacto
Clitheroe Road, BB7 4JY, Chatburn, Reino Unido
- 01200 444488
- hello@shackletonsonline.co.uk
- www.shackletonslifestyle.co.uk
4,7
Excelente
608 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Shackletons Home & Garden
Thank you so much for your kind words! We’re delighted to hear you found our staff friendly, helpful, and efficient. Your feedback means a lot to us, and we hope to welcome you back again soon.
Kind Regards,
Shackletons Home & Garden
All very good
All very good - easy to order, prompt and convenient delivery and excellent items. Delighted
27 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your lovely review! We're delighted to hear that you found the ordering process easy, delivery prompt, and that you're pleased with your items.
Your feedback means a lot to us.
Kind regards,
Shackletons Home & Garden
Fantastic family run buisness
From start to finish excellent service .The website is flawless it offers a huge range of items to browse through .To my delight I came across the Artisan bedroom furniture Range which I ordered .Can I say it is absolutely stunning quality workmanship ,solid wood ,aesthetically pleasing.
Furniture pre built only the bed to assemble &that was very easy built in 15 minutes.The company from the assistants answering the phone to Leah who helped me with a query fantastic customer service .The ordering system &delivery top class it was a local delivery company who were very helpful & professional communication was first class furniture delivered to the room of my choice .As a family run company all I can say is well done Shackletons 🌟🌟🌟🌟🌟from me .Keep doing what your doing as company's like you are hard to find these days .I'm so glad I came across you online.I will be buying from you again 👏👏
7 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you found our website easy to browse and that the Artisan Bedroom Furniture Range exceeded your expectations. It’s wonderful to know you’re pleased with the solid wood quality, craftsmanship, and ease of assembly.
We’re also thrilled to hear such kind words about our team — from our phone assistants to Leah — and that your ordering and delivery experience was seamless. We take great pride in working with professional local delivery partners who ensure your furniture arrives exactly where you need it.
As a family-run company, feedback like this truly means the world to us. We’re so pleased you found us online, and we can’t wait to welcome you back again in the future.
Kind regards,
Shackletons Home & Garden
This is a lovely place to visit
This is a lovely place to visit, particularly on a wet day. Super cafe but does get very busy. High quality goods throughout with some excellent indoor and outdoor furniture
21 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your visit, even on a wet day. It’s great to know you liked the café and our range of high-quality indoor and outdoor furniture. We really appreciate your kind words and hope to welcome you back again soon.
Kind regards,
Shackletons Home & Garden
We enjoy our visits to Shackleton…
We enjoy our visits to Shackleton garden centre and also visit the restaurant too , travelling from Warrington
4 de setembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your kind words! We’re delighted to hear that you enjoy visiting Shackleton Garden Centre and our restaurant, even travelling all the way from Warrington. We look forward to welcoming you again soon.
Kind regards,
Shackletons Home & Garden
Great customer care
Had some issues but Vicky and the team at fox valley are so helpful. Customer service at its best! putting the customer at the heart of the business.
2 de dezembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your kind words! We’re thrilled to hear that Vicky and the team at Fox Valley were able to help and provide such excellent customer service. Putting our customers at the heart of everything we do is always our goal, and your feedback means a lot.
Kind regards,
Shackletons Home & Garden
Quality goods
Fantastic store full of quality items for the home and garden.
15 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted you enjoyed exploring our store and the range of quality home and garden items we offer. We look forward to welcoming you back soon.
Kind regards,
Shackletons Home & Garden
Shackletons offered a 5 star service
30 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your kind words! We’re thrilled to hear you had a 5-star experience at Shackletons and look forward to welcoming you back soon.
Kind regards,
Shackletons Home & Garden
Great customer service
I prefer to deal with real people, and having a very helpful and patient customer service lady while placing my order who went the extra mile to help sort out everything was extremely refreshing.
Order won't arrive for a while so can't review the item.
17 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that our team provided helpful and patient service while placing your order. We truly appreciate your kind words and look forward to hearing your thoughts on the item once it arrives.
Kind regards,
Shackletons Home & Garden
A happy day !
My daughter has an apartment in Cornwall whilst we live in Kent. We ordered her a Seasons4 Bistro set as a Christmas pressie but needed it delivered whilst she was away. We paid online with the request that we could only be in Cornwall for two days the next eeek to accept delivery. I chuckled thinking how many problems we had had with any delivery to Cornwall and felt our trip might be wasted like many others. However, within a couple of days I received an email stating there would be an all day delivery slot on the Thursday requested . That day we were then text a 2 hour slot followed by the driver later warning us he was 15 mins away! He arrived on time in squally rain and helped my partner deliver the day to our front door. It was beautifully packed and the set looks high quality ! We are well impressed with Shackleton , the driver and the patio set ! Top marks !!!!!! We would well recommend !
27 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Seasons4 Bistro set arrived on time and in perfect condition, and that our delivery team made the process smooth despite the tricky weather. It’s fantastic to know you’re impressed with both the quality of the set and our service. Your recommendation means a lot to us, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Resposta da Shackletons Home & Garden
Thank you for your feedback! We’re glad you received good service and hope to welcome you back soon.
Kind regards,
Shackletons Home & Garden
Resposta da Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that you found our products well-priced and the ordering process easy. We look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
The aftercare from Shackletons was…
The aftercare from Shackletons was excellent. The electric recliner we purchased needed a new motor & the customer service department sorted everything out for us & kept us fully informed.
2 de dezembro de 2024
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that our aftercare team was able to assist with your electric recliner and keep you fully informed throughout the process. Providing excellent customer service is always our priority, and we’re glad it made a difference for you.
Kind regards,
Shackletons Home & Garden
Best Price, Great Service.
Best price we found for some dining room chairs with quick delivery. Unfortunately there was an issue with one of the chairs (not due to Shackletons) Shackletons responded quickly and arrange a replacement quickly and efficiently. Would recommend and buy from them again.
18 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your kind words! We’re glad you found the right chairs at a great price and that our team was able to quickly and efficiently resolve the issue with the replacement. Your recommendation means a lot, and we look forward to welcoming you back to Shackletons in the future.
Kind regards,
Shackletons Home & Garden
Fantastic service in the shop
Fantastic service in the shop. And they delivered to Scotland
Really pleased with my table and benches
17 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your lovely feedback! We’re delighted to hear you’re pleased with your table and benches, and that our team could provide fantastic service both in-store and with delivery to Scotland. We look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Excellent customer service.
Purchased 4 dining chairs and 2 bar stools from this company and the experience was faultless apart from the delivery which was badly fouled up by DPD! Shackleton’s customer service was excellent in getting the problem resolved even though none of it was their fault. The chairs themselves arrived really well packed, look fabulous, are very comfortable and simple to assemble.
18 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that you’re happy with your chairs and bar stools, and that our team could resolve the delivery issue quickly, even though it wasn’t our fault. It’s wonderful to know you found the items comfortable, easy to assemble, and well packed. We truly appreciate your feedback and your support.
Kind regards,
Shackletons Home & Garden
A lovely independent Garden centre and…
A lovely independent Garden centre and home store with a gem of a cafe. We've had many a lunch or coffee and cake. Always a pleasure to visit whatever the season.
2 de dezembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you so much for your kind words! We’re thrilled to hear that you enjoy visiting our garden centre and café throughout the year. It’s always a pleasure to welcome you, whether for lunch, coffee, or a slice of cake.
Kind regards,
Shackletons Home & Garden
I got exactly what I ordered on first…
I got exactly what I ordered on first time
And there was a small problem with part of the order and it was dealt with immediately
To a satisfactory conclusion
Overall excellent service!
17 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that your order arrived correctly and that any issues were resolved promptly to your satisfaction. Providing excellent service is always our aim, and we’re glad it made a positive difference for you.
Kind regards,
Shackletons Home & Garden
Great price and fast delivery
I spoke to sales team before I ordered my new bed frame, they advised delivery times would be 2-3 weeks. My order was dispatched directly from manufacturer and was delivered a week after I ordered it. I got the best price from Shackletons and like the fact you could see the current stock level directly with the manufacturer. I would definitely recommend them.
4 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted to hear that your bed frame arrived even sooner than expected and that you were happy with the price and transparency of stock levels. Your recommendation means a lot, and we look forward to assisting you again in the future.
Kind regards,
Shackletons Home & Garden
Well looked after in store good price…
Well looked after in store good price and delivery was great just a 2 day wait delivery driver was spot on putting it together and removing all rappers 10/10
24 de novembro de 2025
Opinião espontânea
Resposta da Shackletons Home & Garden
Thank you for your fantastic feedback! We’re delighted to hear that you were well looked after in-store and that your delivery experience was smooth, including assembly and removal of all packaging. We truly appreciate your 10/10 rating and look forward to welcoming you back to Shackletons.
Kind regards,
Shackletons Home & Garden
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