I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... Ver mais
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Leia as opiniões dos outros
It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... Ver mais
Julie Edwards from your customer services team was fantastic in arranging re-delivery of my order she's an absolute STAR! What wasn't so great was that when I unboxed my three lever arch filing racks... Ver mais
After having being let down badly by another supplier I needed to find a suitable replacement very quickly. I called at 8.30am one day and spoke with Julie who was very helpful in checking stock and c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Armazém
- também em
- Local de armazenamento
Informação fornecida por diversas fontes externas
Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!
Informações de contacto
Central Business Park, Mackadown Lane, B330JL, Birmingham, Reino Unido
- 01215085877
- matthew.carr@shelvingdirect.co.uk
- www.shelvingdirect.co.uk
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Excellent product
Price seemed a bit on the high side but when the shelving arrived realised that the quality of the product was excellent and worth every penny. Easy to assembly, even able to do it singlehanded. Wouldn’t hesitate in recommending Shelving Direct
Good product, poor customer service
The racking suddenly appeared at 5pm on a wet afternoon with no prior warning.
On contacting customer services all I got was "that's unusual" and a mild apology.
The racking is good and solid, but how disappointing they can't organise their admin and customer support.
Customer service excellent and delivery and quality first class
Had an issue with the order details getting lost on our system. Customer support was excellent to send new info. Easy to find and download of assembly instructions as well. Order delivered ahead of schedule and delivery guy really helpful and patient. Product quality as expected. Job done!
Good product
On time delivery; good product; easy to assemble. Only negative is the price has gone up significantly since last purchase a couple of years ago.
Shelves were delivered promptly
Shelves were delivered promptly. They were well packed. We have ordered from this company on several occasions without any issues.
Great products delivered without fuss
Great products delivered without fuss, exactly as promised
The service was great - delivery poor
The service was great when ordering and communicating delivery dates. The delivery turned up outside of the timeslot we were given, by 2 hours, and the shelving was dumped on the street and left unattended by the driver while we rushed to the building
Damaged Goods
Julie Edwards from your customer services team was fantastic in arranging re-delivery of my order she's an absolute STAR! What wasn't so great was that when I unboxed my three lever arch filing racks the corner of one was bent and the enamel paint finish cracked. It must have had quite a bash. There was no point in complaining as I assumed Shelving Direct would rely on their terms and conditions that require inspection at point of delivery. This would have been a bit hard when the courier had done a runner before I'd even touched the boxes. The outer box showed no signs of damage but the packing materials inside the box were almost non existent. Moral of this story, unpack your goods inspect them and don't let the courier leave until you've done so (good luck with that!)
RECOMMENDED
been using them for our shelving for a long time now, orders always shipped accurately & promptly.
Any calls are answered quickly & staff are very helpful
Very happy
Very happy . Order arrived quickly and when we found that one small part was missing, they sent a replacement out by post very quickly. Good service. Thanks.
Great Service by sales department
Excellent product, well made, good quality, easy to construct. Very Pleased.
Sales service was very helpful
Racking for garage
I ordered RAX 2 shelving for my garage. It was delivered within 7 days. The driver was very helpful in moving the racking (palletized) into a suitable spot.
It was easy to assemble (for two people) and is very strong and secure now that it's up.
No complaints about service and product
Received my order within the stated delivery time.
The shelving was easy to erect, although it took a little longer than the time on the instructions. The metal frame has an excellent finish, no rough edges.
I had to chase the depot to get the…
I had to chase the depot to get the delivery. They should have delivered it within the stated time frame
The shelving arrived but had water damage [Probably left out for some time which is why it was a late delivery] We had to cut each shelf to make it fit as the water had expanded each one
Great Service from sales and delivery!
Great Service from sales and delivery!
Chipboard shelves were to big so had cut 10cm off
Would use again good quality and strong shelfs
Very good supplier
Very good supplier, order was dealt with very efficiently. Order was delivered as promised. The quality of shelving exceeded my expectations.
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