I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... Ver mais
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Leia as opiniões dos outros
It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... Ver mais
Julie Edwards from your customer services team was fantastic in arranging re-delivery of my order she's an absolute STAR! What wasn't so great was that when I unboxed my three lever arch filing racks... Ver mais
After having being let down badly by another supplier I needed to find a suitable replacement very quickly. I called at 8.30am one day and spoke with Julie who was very helpful in checking stock and c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Armazém
- também em
- Local de armazenamento
Informação fornecida por diversas fontes externas
Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!
Informações de contacto
Central Business Park, Mackadown Lane, B330JL, Birmingham, Reino Unido
- 01215085877
- matthew.carr@shelvingdirect.co.uk
- www.shelvingdirect.co.uk
4,7
Excelente
1 mil opiniões
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Highland surcharges
Disliked surcharge for all highland delivery which was not explained on the website.
Was not advised day or time to expect the delivery and it was by chance I was available to receive it.
Assembling shelves required 2 people. Instructions clear. Shelving unit sturdy and well finished.
14 de março de 2023
Had to chase the order
No notification as to when we would see the items that we ordered. It took a phone call from me, over a week after the order to chase. Strangely, the last part of the order came into stock the day I called and it was sent the next day. What a coincidence!!
15 de março de 2023
Great products and friendly service
Great products picked up from the factory - well packed and organised - service with a smile.
24 de fevereiro de 2023
Perfect decking.
Delivery was sooner than stated , racking went together like a dream. Would highly recommend.
15 de fevereiro de 2023
A repeat purchase
A repeat purchase as we have had excellent service and prompt delivery on each occassion.
11 de fevereiro de 2023
Delivered quickly and all was correct
30 de janeiro de 2023
I didn't get what I wanted
I didn't get what I wanted, when I phoned to change it, I was told "what do you want me to do about it?"
I wanted 450mm deep shelves, was told they don't do these and only 600mm deep, which is what I got. They have 450mm shelves in their website.
To get my money back, I would have to return at my own expense and there would be a 15% handling fee.
5 de fevereiro de 2023
Arrived on time in good condition
Arrived on time in good condition - thank you
4 de fevereiro de 2023
Good service and product
3 de fevereiro de 2023
goods arrived promptly
9 de fevereiro de 2023
Absolutely no problems.
6 de fevereiro de 2023
Ordered it over 2 weeks ago
Ordered it over 2 weeks ago, still no goods and worse still no communication. Probably won’t be using again.
6 de janeiro de 2023
good product and delivery time
good product and delivery time , delivery is very expensive though
14 de janeiro de 2023
Goods received…!
I received the invoice but not my purchase...
... I have now received my shipment and it's great.
Happy with the assembly and exactly what we needed!
13 de janeiro de 2023
Rock solid well designed shelves
Rock solid well designed shelves. Superior to flimsy Amazon products I looked at. Excellent customer service, and kept me well informed of delivery date, etc. Highly recommended.
11 de janeiro de 2023
Resposta da ShelvingDirect.co.uk
Dear Peter, many thanks for your review. We always welcome feedback from our customers and we're delighted that you're happy with our products and service. We hope to be of help to you again in the future.
The ShelvingDirect team.
Poor customer experience, products seem ok
The products (so far) seem fine. But the customer service is poor. I ordered with a 7 day lead time. 21 days later (whilst in another country) i was told it had dispatched. This was expressly after the order form requesting calling to arrange a delivery time. This was ignored. I had to arrange someone to wait in the house for the delivery, and then only half turned up. No idea when the rest will arrive. Shelvingdirect, please read requests from your customer. Some of us are not companies with warehouses where deliveries can be accepted at any time
12 de dezembro de 2022
Did not keep delivery date as promised
1 de dezembro de 2022
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