Had an issue with a missed collection. Emailed Shred-it and was answered promptly by Louise Preston. She confirmed what the issue had been, automatically raised a credit and asked if I required a v... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received excellent service from the company. They dealt with my request efficiently, were very helpful throughout and made sure everything I needed was sorted out. Communication was great, and the w... Ver mais
A empresa respondeu
Totally reliable company. Very professional from first contact to completion. We have used them for many years and found their high standards continue. All staff are efficient and pleasant.
A empresa respondeu
We had a huge amount of shredding to be done and Adam was very helpful and accomodated our specific requests. We have also booked subsequent collections and will use again They are able to shred docu... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Shred-it
Escrito pela empresa
About Shred-it
Shred-it helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.Why Shred-it
35+ Years of Experience450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
Informações de contacto
177 Cross Street, , M33 7JQ, Manchester, Reino Unido
- 0800 197 1164
- shreditcustomerservice@stericycle.com
- www.shredit.co.uk
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Missed uplift issue
Called with an issue regarding missed uplift and was put through to Aneesa, she was very helpful and understanding with the situation and resolved my issue promtly. Happy with the service.
13 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for the feedback, I'm glad to hear that Aneesa was able to assist with resolving your query.
Kind Regards,
Ellie
REALLY HELPFUL AND EFFICIENT
REALLY HELPFUL AND EFFICIENT AND GOT ME A SOLUTION - VERY HAPPY
13 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Jane,
Thank you for your feedback, I'm glad that we were able to assist in getting your query resolved.
Kind Regards,
Ellie
Quick response
12 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Jo,
Thank you for your feedback, I'm glad to hear that you had a quick resolution to your query,
Thank you,
Ellie
Had query regarding collections/…
Had query regarding collections/ rebooking a collection and payment. It was dealt with immediately and I've had ongoing communication regarding my next collection, which is appreciated. A very thorough service form Lee Johnston. Thank you-Archway Veterinary Practice
5 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Sharon,
Thank you for your feedback, I'm glad that Lee was able to resolve the query for you with continuing communication to help with other queries. I will ensure this feedback is passed on.
Kind Regards,
Ellie
Great customer service
Stephanie Hutchins was an absolute pleasure to deal with from start to finish. She listened to my query, resolved it and followed-up. She's an asset to the customer service team. Thank you!
6 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Rachel,
Thank you for your feedback, I'm glad that Steph was able to resolve your query and did so with a positive attitude, I will ensure this feedback is passed on.
Kind regards,
Ellie
I didn't have to wait long when calling…
I didn't have to wait long when calling customer service, as my calls were answered within 1-2 minutes each time. Stefano was always responsive, helpful, and genuinely committed to finding the best solution for my client. Their excellent support and dedication made the whole process much easier.
4 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Laura,
Thank you for the feedback, I'm glad to hear that Stefano made resolving your query effortless, I will ensure this feedback is passed on.
Kind regards,
Ellie.
Stefano managed to turn a situation…
Stefano managed to turn a situation from a negative into a positive with his can do approach and willingness to try
4 de agosto de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Angela,
Thank you for the feedback, I'm glad that Stefano was able to turn the situation around and provide you with the support to resolve the query, I will ensure this feedback is passed on.
Kind regards,
Ellie.
Thank you for providing me the needed…
Thank you for providing me the needed support and advice to resolve my issue.
Paula B, was able to help me navigate through my problem and provided me the solution that was urgently needed.
Very helpful and supportive (^_^)
31 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning,
Thank you for the feedback, I'm glad to hear that Paula was able to assist you in resolving your query in a helpful manner, this feedback will be passed on for you.
Kind Regards,
Ellie
My request is actioned promptly by Lee.
21 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Parul,
Thank you for the feedback, I'm glad that Lee was able to assist with your query.
Kind Regards,
Ellie
Rosie was very helpful when dealing…
Rosie was very helpful when dealing with my request, she did her best to try to resolve the situation. I am rating overall a 4 due to my request not being fully able to be accommodated, however Rosie was outstanding, really appreciated her assistance.
23 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that Rosie was helpful in trying to accommodate your request.
Kind Regards,
Ellie
Great Customer Support
Thanks to Louise Preston , who was very helpful sorting out my Account after a one of Collection.
Really good Customer Service.
23 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Dot,
Thank you for the feedback, I'm happy to hear that Louise was helpful in being able to resolve your query.
Kind Regards,
Ellie
Aneesa Qadar
Aneesa Qadar was very kind, professional & polite provided excellent service & dealt with my query instantly.
22 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Aaliyah,
Thank you for the feedback, I'm glad to hear that Aneesa dealt with your query in a positive manner, this feedback will be passed on.
Kind Regards,
Ellie
Aneesa was professional and helpful…
Aneesa was professional and helpful from start to finish,went above and beyond to resolve the situation.Continued feedback from her. A credit to your company!
20 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Dee,
Thank you for your feedback, I'm happy to hear that Aneesa was professional and helped resolve your query, your feedback will be passed on.
Kind Regards,
Ellie
Great customer service
Great customer service, Louise Preston is very helpful :)
14 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning,
Thank you for your feedback, I'm glad to hear that Louise was able to help you, this feedback will be passed on.
Kind Regards,
Ellie
Confidential Waste Collection Service
Process of switching from another service provider was easy and we were kept informed at each stage of setting the service up. The collections have been carried out in a timely manner. The Customer Portal is easy to use.
14 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that we kept good communication with you throughout your registration and you find the Customer Portal useful.
Kind Regards,
Ellie.
Great customer service and very…
Great customer service and very helpful. Lee Johnston was a great help and answered all my queries.
6 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning,
Thank you for your feedback, I'm glad to hear that Lee was helpful and answered your questions for you, I will ensure your feedback is passed on.
Kind Regards,
Ellie.
Professional
I needed extra information about my appointment. Paul Kent could not have been more helpful or patient. In fact, everyone I contact at Shred It is very professional.
7 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that Paul was able to assist you with your query, I will ensure this feedback is passed on for you.
Kind Regards,
Ellie
Excellent service.
The on-site shredding operation was delivered within the four hour time scale agreed. The driver advised when he was on his way and, on arrival, dealt with the operation in a totally professional and helpful way.
Excellent service!
12 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Paul,
Thank you for the feedback, Its good to hear that our driver completed the job as promised and did so in a professional manner.
Kind Regards,
Ellie
Shred-it were a pleasure to deal with
Shred-it were easy to deal with and the gentleman who came to take the confidential waste called when he was en route and was a pleasure to deal with.
19 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Pamela,
Thank you for the feedback, I'm glad to hear that our driver took the time to call ahead for you and carried out the service in a positive manner, I will ensure this feedback is passed on for you.
Kind Regards,
Ellie
Great service
Great service. Disposal bags delivered and collected swiftly. Any queries I had were answered immediately. Definately recommend.
26 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Sally,
Thank you for the feedback, I'm happy to hear about your positive experience with your service and your queries getting answered efficiently, I will ensure this feedback is passed on for you.
Kind Regards,
Ellie
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.