Had an issue with a missed collection. Emailed Shred-it and was answered promptly by Louise Preston. She confirmed what the issue had been, automatically raised a credit and asked if I required a v... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I received excellent service from the company. They dealt with my request efficiently, were very helpful throughout and made sure everything I needed was sorted out. Communication was great, and the w... Ver mais
A empresa respondeu
Totally reliable company. Very professional from first contact to completion. We have used them for many years and found their high standards continue. All staff are efficient and pleasant.
A empresa respondeu
We had a huge amount of shredding to be done and Adam was very helpful and accomodated our specific requests. We have also booked subsequent collections and will use again They are able to shred docu... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Shred-it
Escrito pela empresa
About Shred-it
Shred-it helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.Why Shred-it
35+ Years of Experience450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
Informações de contacto
177 Cross Street, , M33 7JQ, Manchester, Reino Unido
- 0800 197 1164
- shreditcustomerservice@stericycle.com
- www.shredit.co.uk
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service, highly recommend
We had a huge amount of shredding to be done and Adam was very helpful and accomodated our specific requests. We have also booked subsequent collections and will use again
They are able to shred documents in plastic wallets (all of ours were) which saved so much time sorting out and they will accomodate your own containers/bags if required. They also offer onsite shredding which didnt suit us this time because of the volume and cost, but may do in future.
30 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Lisa,
Thank you for the email, I'm glad to hear that Adam was very helpful when it came to planning your service, I will ensure this feedback is passed on for you.
Kind regards,
Ellie.
Quick response
Quick response. Pick up on time and pleasant employees.
6 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Tracey,
Thank you for your feedback, I'm glad to hear that your queries were dealt with in a timely manner and my colleagues left a good impression on you.
Kind Regards,
Ellie
Easy to deal with
Easy to deal with, reliable and cost effective.
18 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Julie,
Thank you for the feedback, I'm glad to hear that you have had a positive experience with our services.
Kind Regards,
Ellie.
Great company,excellent service
Great company,excellent service! Big shout out to Waldemar ! Always on time, nice, polite and helpful. Highly recommended!
3 de julho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Joanna,
Thank you for your feedback, I'm glad that our driver consistently provides you with an excellent service, I will ensure this feedback is passed on.
Kind Regards,
Ellie
Ellie Tracey-Hannon was prompt and…
Ellie Tracey-Hannon was prompt and patient dealing with my query and explained everything I needed to know in a detailed yet simple manner. Excellent service as usual from Shred-it!
29 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Alan,
Thank you for your feedback, I'm glad that I was able to provide the necessary information you needed in an efficient way for you.
Kind Regards,
Ellie
Great company to deal with
Great company to deal with - set up very quickly and provided a great collection service of our confidential waste. Friendly staff called today after first collection to check everything went well very impressed would recommend.
25 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Lorraine,
Thank you for your feedback, I'm glad to hear that you had a positive experience with your service and our team provided good communication after the service was completed.
Kind Regards,
Ellie
Was able to book a collection day of my…
Was able to book a collection day of my choice. Helpful communication from staff
25 de junho de 2025
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for the feedback, I'm glad to hear that you was able to choose a day for your service that suited you.
Kind Regards,
Ellie.
Resposta da Shred-it
Good Afternoon Andrew,
Thank you for the feedback, I'm glad to hear that you had a positive experience with us.
Kind Regards,
Ellie.
professional in dealings with customers…
professional in dealings with customers and flexible enough to accommodate complex requests
24 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that we were able to accommodate your request for your service.
Kind Regards,
Ellie
Prompt reply
Prompt reply. Good advice and resolution. Friendly email.
23 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that we provided you with good communication throughout your query.
Kind Regards,
Ellie.
Armand, so kind and helpful
Armand was very helpful in tailoring and scheduling exactly what our business required. He checked we were ok during the service. Thank you I would definitely recommend the service. Thank you Armand for all of your kind help.
24 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning,
Thank you for your feedback, I'm glad to hear that Armand was helpful in booking in your collection and also provided good communication throughout your service, I will ensure this feedback is passed on.
Kind Regards,
Ellie
Great Customer Service
Easy to speak to someone, question answered and dealt with professionally by Lee Johnston
22 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback, I'm glad to hear that Lee was able to help and resolve your query.
Kind Regards
Ellie
I had a fantastic experience thanks to…
I had a fantastic experience thanks to Paula Butterworth. She went above and beyond to help organise additional pick-ups and accommodate extra bags, making what could have been a stressful situation completely hassle free.
Paula was professional, responsive, and incredibly helpful throughout the process.
Thank you, Paula, for your outstanding customer service and support. It was greatly appreciated,
Jolene
Slag Lane Medical Centre
18 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Jolene,
Thank you for your feedback, I'm glad to see that Paula has left a very positive impression on you while she resolved your queries, I will ensure this feedback is passed on for you.
Kind Regards.
Ellie
Rosie was such a great help with…
Rosie was such a great help with promptly responses which was very efficient. Thank you Rosie.
18 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Lucia.
Thank you for the feedback, I'm glad to hear that Rosie was able to respond efficiently for you, I will ensure this feedback is passed on.
Kind regards,
Ellie
Stefano Spinosa
Stefano was fabulous, contacted operations to try and resolve the problem. Also kept me updated during the incident. Managed to resolve on site but was reassured that the matter would be dealt with at the earliest opportunity. Great service - much appreciated
18 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Kathryn,
Thank you for your feedback, I'm glad to hear that Stefano was able to assist you today and that he kept you in the loop with the background work he was doing, I will make sure this feedback is passed on.
Kind Regards
Ellie
Helpful team quick and efficient service
Helpful team when called to book and gave advice on the service they could offer which helped me assess my needs.
Booking was easy and convenient and was informed an hour before expected to arrive at my home to shred on my premises.
Very quick and efficient. I would highly recommend this company for ease of use and peace of mind that documents are destroyed efficiently.
Well.done everyone!
22 de maio de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Carmen,
Thank you for the feedback, I'm glad to hear that we were able to give you the service best suited to you and the service itself went smoothly.
Kind regards
Ellie.
Very helpful service
Very helpful service. Louise Preston dealt with my request i would recommend.
15 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Lisa,
Thank you for your feedback, I'm glad to hear that Louise was able to deal with your request, I will ensure this feedback is passed on.
Kind Regards,
Ellie
Very impressive service
Excellent service from start to finish. Very efficient admin; simple pricing; the bags were delivered and collected on time. Friendly, caring service throughout at a competitive price. Highly recommended!
11 de junho de 2026
Opinião espontânea
Resposta da Shred-it
God Morning Simon,
Thank you for the feedback, I'm gad to hear that you had a positive experience using our services from the start to the very end.
Kind regards,
Ellie
Maxwell was very helpful and sorted out…
Maxwell was very helpful and sorted out the issue! Thank you! :)
12 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Andrea,
Thank you for the feedback, I'm glad to hear that Max was able to assist you with your query.
Kind Regards,
Ellie
We received 15 bags from you.
We received 15 bags from you.
We took several months o fill maybe 13 of these bags and not once has anyone rung here asking when they can pick them up which I think is great. No pressure to get the job done and when we had completed our purge in the office, you arranged a pick up and were here on time.
Brilliant experience and your patience was much appreciated Thank you
5 de junho de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Christine,
Thank you for your feedback, I'm glad to hear that our sales team left a good impression on you and that the service took place as planned, I will ensure this feedback is passed on.
Kind Regards,
Ellie.
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