Expensive charges for shredding, customer service not good, they like to give case numbers which are then closed without listening to queries, not easy to terminate the contract, they even charge to take the bins away.

The people and the flexibility of service. David Tuke, Sales Executive and the Customer Service Team in particular were so helpful with our impending office clear-out ! Also the scheduled collections are always on point, being very courteous and efficient.

Shred-it were very helpful throughout the process of arranging my former business material to be shredded. I rang initially for a quote and then had some email correspondence to sort out payment and details of when I wanted the job to be done and the limitations of when I could attend the storage facility due to personal circumstances. They listened to all of this and helpfully rang about an hour before they were due to attend on the day to allow me time to get to the storage facility from home so I didn’t have to sit there all day waiting for them to arrive. The 170 boxes were moved very swiftly and the men doing the removals were very hard working and friendly. Also I ended up with a swiftly paid small refund after overestimating the number of boxes of files to be shredded.

Your staff and the service you provided is excellent from stat to finish. Thank you.

Fast and efficient service and friendly staff

Ross made contact with me after an initial enquiry, very helpful, quoted me, bags sent out, I packed them and Shred it collected them. Really easy to use!

Removal of user from account - Ruta dealt with this very speedily

Helpful people and good service. Would recommend :)

Very responsive and have confidence that the contents were destroyed appropriately.
However, they did not communicate with regard to the day they were coming to collect the bags for shredding - it was luck that we were at home.
Also, I was billed again after I had paid. That was resolved quickly after sending an email.

We had excellent service throughout the process; from the initial enquiry and quotation, to delivering strong bags to our home for us to fill, to collecting the filled bags from our home, a few weeks later.

Very quick delivery if bags All questions answered. Collection men excellent, polite and accommodating
Would not hesitate to use again and recommend Shredit

After running a business for many years until 2009, with all the ensuing mountain of paperwork, I am now a retired private individual. I still had all the invoices, timesheets, bank statements etc. etc. On reaching 83 years old I decided it was time to get rid of them. I phoned Shred-It and spoke to Dean. I can only say he was the most helpful person I have come across in business. He talked me through the procedure for getting everything collected and shredded and now that is another thing off my bucket list!!

A good web page. Van arrived on time on the correct date. Polite drivers. Reassuring disposal and shredding.

I needed a few boxes collected for secure shredding, and their team arrived right on time, handled everything professionally, and were friendly throughout. It was quick, efficient, and completely hassle-free.

From the initial telephone enquiry to collection of waste I found Shred It helpful, informative and professional. John B was incredibly patient and friendly as I kept changing our requirements, He got the balance of chasing/reminding me absolutely spot on. I work p/t for a small charity so my work hrs can be a bit ad hoc !!
I also found their pricing very competitive

Great service all round. Collection driver was a gentleman

Great service, commuincation was smooth all the way through the process. Steve was a gent and couldn't have been friendlier. All round spot on!

Excellent service from initial enquiry to, document collection, to Certificate of secure destruction.