Great customer service from Aneesa. My query was responded to promptly and resolved without delay. Interactions were polite and courteous. Keep up the good work!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had an issue with a missed collection. Emailed Shred-it and was answered promptly by Louise Preston. She confirmed what the issue had been, automatically raised a credit and asked if I required a v... Ver mais
A empresa respondeu
After a lengthy investigation into my query and reassurance, help, and understanding from Chloe, the error was in fact on my part. Regardless her customer service was truly professional, probing askin... Ver mais
A empresa respondeu
I received excellent service from the company. They dealt with my request efficiently, were very helpful throughout and made sure everything I needed was sorted out. Communication was great, and the w... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Shred-it
Escrito pela empresa
About Shred-it
Shred-it helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products.Why Shred-it
35+ Years of Experience450K+ Locations Serviced Worldwide
20+ Years i-SIGMA Certified
One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
Informações de contacto
177 Cross Street, , M33 7JQ, Manchester, Reino Unido
- 0800 197 1164
- shreditcustomerservice@stericycle.com
- www.shredit.co.uk
4,7
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They came, they saw, they conquered
They came, they saw, they conquered. They delivered all that they said they would. Their operative was a nice guy, who serviced with a smile.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Lee,
Thank you for your feedback.
Its great to hear you had such a positive experience with your recent service.
Kind Regards
David
Steve Broderick was such a lovely, professional person
Steve Broderick was such a lovely person who could not do enough to help me with my queries / issues that I had. He was extremely professional and just an all round nice person and a credit to shred it (sorry - didn't mean for that to sound corny!)
5 de fevereiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Michelle,
Thank you for your feedback. It's great to hear Steve was so helpful with your query, I will ensure he receives the feedback.
Kind Regards
David
Excellent Customer Support from Ellie
I had a great experience. Our previous collection had been missed, but Ellie was incredibly helpful in resolving the issue. She went above and beyond to make sure everything was sorted. I’m very grateful for her assistance. Thank you.
30 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback. I will ensure Ellie receives your feedback.
Kind Regards
David
Office Containers Std
Haven't been with Shred-It for very long but service good so far.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Lynne,
Thank you for your feedback, great to hear you've had a positive experience so far.
Kind Regards
David
Helpful & Efficient
From initially going through the Sales Team and dealing with Tim, negotiating a price and arranging collection of my documents for disposal, the process was extremely smooth. The driver on the day was prompt and helpful as the location of all the boxes had to be accessed at the end of a long alleyway.
12 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Michele,
Thank you very much for your feedback. Great to hear your collection went smoothly. I will ensure both Tim and Nicholas (driver) receive your feedback.
Kind Regards
Angela.
An easy process from start to finish
An easy process from start to finish. Every question I had for the team was answered promptly and clearly. We have been using Shred It for a number of years, and will continue to do so.
27 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Ian,
Thank you for your feedback. Its great to hear your experience has always been a positive one and your custom is appreciated.
Kind Regards
David
TOP NOTCH SERVICE FROM START TO FINISH
TOP NOTCH SERVICE FROM START TO FINISH, DEAN NEWTON WAS GREAT THROUGHOUT.
20 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning,
Thank you for your feedback. I have passed your feedback to Dean's manager.
Kind Regards
David
Good service
Good, efficient service, hassle free, left the bags out for collection and they did the rest.
6 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Anthony,
Thank you for your feedback. It's great to hear you had such an efficient service with us.
Kind Regards
David
Prompt and friendly service
Prompt and friendly service. I loved having emails and telephone contact with one named real person! The two men who came to collect the documents were punctual, friendly and quick.
12 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Morning Barbara,
Thank you for your feedback. It's great to hear you such a positive experience with your recent service.
Kind Regards
David
Efficient
Efficient, friendly service. The guy who came to collect was helpful, cheerful (very important!) and polite.
21 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Barney,
Thank you for your feedback. I have passed this onto the driver's manager - it's good to hear he provided such a good service on the day.
Kind Regards
David
easy to deal with
easy to deal with, quick collection dates available. Destruction certificate emailed the day after collection. Communication was very good. Collection staff were friendly and polite. Would definitely recommend.
30 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon Nicky,
Thank you for your feedback. It's great to hear you such a positive experience.
Kind Regards
David
Resposta da Shred-it
Thank you for the positive feedback Alex. Great to hear you had a good experience.
Kind Regards
David
What made my experience excellent was…David's attitude and actions.
What made by experience excellent was David's response to my request. Having had Shreddit fail miserably to do a scheduled pick up on 26th January between 08.00 and 12.00 noon, it had been rescheduled for Monday 2nd Feb between 09.00 and 17.00 but I hadn't had confirmation. David sorted that, confirmed it was happening and suggested I call after 8.30 on Monday to get a more accurate ETA. Excellent work by him.
30 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your feedback.
I will ensure your feedback is passed onto the agent who dealt with your query.
Kind Regards
David
Great Communication & Easy to Use
Very happy with the service we received. I made the enquiry on the website and within around 10 minutes had a phone call requesting more details. The bags were then dispatched quickly and picked up with ease by the driver.
16 de janeiro de 2026
Opinião espontânea
Resposta da Shred-it
Thank you for the positive feedback. Great to hear you had a good experience.
Kind Regards
David
Straight forward to arrange
Straight forward to arrange, and everything ran to the correct timings.
12 de dezembro de 2025
Opinião espontânea
Resposta da Shred-it
Thank you for the positive feedback. Great to hear you had a good experience.
Kind Regards
David
A Pleasure to Deal With
Friendly, professional, efficient service from first call to collection and receipt of destruction certificate. A pleasure to deal with.
10 de dezembro de 2025
Opinião espontânea
Resposta da Shred-it
Thank you for the positive feedback Kim. Great to hear the collection and service has been so efficient for you.
Kind Regards
David
Reasonably priced
Reasonably priced, great communication punctual collection
11 de dezembro de 2025
Opinião espontânea
Resposta da Shred-it
Thank you for the positive feedback Gerald. Great to hear you are pleased with the service.
Kind Regards
David
So quick and easy
So quick and easy. I was sent bags to put my documents in, called the company for a collection date, man arrived and and no sitting for hours shedding with a home shredder. Brilliant 😊😊
12 de novembro de 2025
Opinião espontânea
Resposta da Shred-it
Thanks you very much for your score and feedback. Great to hear that the service was quick and easy.
Kind Regards
Angela
Really easy to use and no issues with…
Really easy to use and no issues with service. Did a grand job!
10 de dezembro de 2025
Opinião espontânea
Resposta da Shred-it
Thank you very much for your comments Helen. Great to hear you are pleased with the service.
Kind Regards
Angela
Professional and Efficient
Professional, polite and helpful throughout the process from booking through to the collection of documents for disposal
8 de dezembro de 2025
Opinião espontânea
Resposta da Shred-it
Good Afternoon,
Thank you for your review. It is good to see you've had such a positive experience.
Kind Regards
David
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