Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in th... Ver mais
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Leia as opiniões dos outros
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... Ver mais
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Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... Ver mais
A empresa respondeu
Excellent prices and prompt delivery, and although one of the large ladders was damaged in transit by the courier their communication was most efficient and friendly. The refund arived the next day.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de protecção contra incêndios
- Fornecedor de equipamento para construção
- Loja de impressões e letreiros
- Loja de roupas de segurança e de trabalho
- Fornecedor de equipamento de segurança
- Loja de equipamento de segurança
Escrito pela empresa
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Informações de contacto
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top company
Top company. Good choice and price of products, nice people who actually pick up the phone and answer when you call!
Super fast, reliable delivery.thank you
17 de junho de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thank you so much for your kind words! We're thrilled to hear that you were happy with our product selection, pricing, and customer service. It's great to know our team could be there to help and that your delivery arrived quickly and reliably. We truly appreciate your support and hope to serve you again soon!
Many thanks,
Paul
The staff at Simply Extinguishers would…
The staff at Simply Extinguishers would not have been more helpful, however the delivery company DX Deliveries was a complete shambles and disaster. 3 failed delivery dates and on 4 only half of the order turned up, and there were only 2 items.
27 de maio de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review, Peter.
Firstly, I’d like to apologise for the unacceptable issues caused by the courier when attempting to deliver your order. Their service clearly didn’t meet our expectations, and we’ve raised this with them directly. While the situation was beyond our control, we did everything we could to resolve the issue as quickly as possible.
It’s always appreciated when our customer service team are recognised by our customers. As you experienced first-hand, they share your frustration when delivery problems arise and always go the extra mile to put things right.
I understand you now have your order, and I hope you’re pleased with the quality of the products you received.
We hope you’ll give us another opportunity to show how smoothly the vast majority of our deliveries go — and that next time, we’ll earn a 5-star review that reflects the dedication of our team.
Kind regards,
Stuart
A very good supplier. Highly recommended
Easy to use website. Best price available. Speedy delivery.
26 de maio de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the review, Mark! It's always great to hear that we provide a smooth operation for our customers and offer the best prices around! Hope to serve you again soon.
All the best,
Paul
I've bought from twice and will…
I've bought from twice and will continue to do so. Delivery is fast!
26 de maio de 2025
Opinião espontânea
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the positive review, Alan! We appreciate your continued support and are pleased that you received your order promptly. Look forward to serving you again soon.
All the best,
Laura
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for a great review, Aziza. It's great to hear that you received your delivery promptly. We look forward to serving you again soon!
All the best,
Stef
Deliver partner DX was useless
Deliver partner DX was useless they said the parcel was due three days in a row and failed to show 3 times before finally delivering 4 days late. Don’t order from here if u need anything in a hurry
19 de maio de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Good Afternoon Stephen,
Firstly, I'd like to thank you for your review and apologise for the issue with your delivery as your experience does not meet our expectations. However, I hope you were happy with the product you ordered.
Couriers do not tell us when they are having trouble delivering an order, so in most cases, we don't know until customers contact us. In the future, if you have an issue, it's best to reach out to our friendly staff as we're often able to resolve issues very quickly.
My colleague tried calling to apologise this morning but you were unavailable. We have now refunded your delivery charge and hope to see you again soon.
All the best,
Stuart
Did some research online and found them…
Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in their cars) Great service and prompt delivery. Well packaged. Would defo use again. ✅
7 de maio de 2025
Opinião espontânea
Resposta da Simply Extinguishers & Simply Safety Group
Thanks so much for the great review, Gary! We're really glad you found our prices competitive and the product range just what you needed. Appreciate the kind words about our service and delivery, too. We’d be happy to help again anytime!
All the best,
Eric
Did not receive next day
23 de abril de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review Michaela, and please accept my apologies that you've had this issue with delivery.
We have tracked the order today and can see one of the two parcels was delivered the next day. The other was misrouted by the courier and delivered the following day.
As you can imagine, couriers aren't great at letting us know when something isn't going to plan, so we were not aware of the issue until your review. We have tried to call you today to apologise and resolve the issue, but the number on the order is incorrect.
I hope you are otherwise happy with the products and the service you received, and it is disappointing you felt the need to leave a 1-star review. In the future, please get in contact with us as we will always go above and beyond for our customers.
If you wish to discuss this further, please do not hesitate to get in touch.
Kind Regards,
Stuart
Decent price and prompt delivery
Decent price and prompt delivery, thanks. The extinguishers are exactly what we wanted.
17 de abril de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the kind words! We're glad the extinguishers were just what you needed and that everything arrived quickly. We appreciate your support!
All the best,
Laura
Fast service and delivery within 2 days
21 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks, David! We're so glad to hear you were happy with the fast service and quick delivery. Getting your order to you promptly is always a top priority for us!
Many thanks,
Laura
WOW fantastic service £ 4.00 delivery…
WOW fantastic service £ 4.00 delivery next day A1+
20 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thank you so much for the fantastic review. We're really glad to hear you were pleased with the service and next-day delivery. We look forward to serving you again soon.
All the best,
Paul
Great experiance
Excellent service, I ordered the wrong item and exchanged with no fuss
20 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks so much, Frank! We're glad we could make the exchange process smooth and easy for you. Mistakes happen—we're just happy we could help get the right item to you without any hassle. Appreciate your support!
All the best,
Eric
You guys and girls DONE GOOD!
You guys and girls DONE GOOD!
You service, information and prices were very good.
19 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks so much, Dave! We're really glad to hear you were happy with our service, information, and prices. It means a lot to us!
All the best,
Stef
Excellent prompt service
Excellent prompt service as usual and competitive prices.
18 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the great feedback, Dave! We’re glad to know you’re happy with our service and prices. Looking forward to serving you again!
Many thanks,
Paul
Great service
18 de março de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the great review, Mike! We’re glad you enjoyed our service and appreciate your support.
All the best,
Kerry
Happy customer…
Have purchased preciously and always been please with product, as I was with the latest. Easy to order and delivery arrived as planned.
24 de fevereiro de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks so much for your continued support! It's great to hear you've been happy with our products each time you've ordered. Glad the process was easy and your delivery went smoothly. Looking forward to helping you again in the future!
Many thanks,
Stef
Price is competitive
Price is competitive, delivery was quick but I wish it had an expiration date for insurance purposes , this I understand is available if you have an installation inspection at around £45 which would make it expensive
24 de fevereiro de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Hi Baz,
Thank you for your review, and it is always great to hear that customers are happy with price and delivery.
Extinguishers do not have expiry dates, unfortunately. We offer a 5-year warranty with our extinguishers as standard, but an extinguisher which is serviced annually can have a lifespan of up to 10 years. For domestic use, this isn't a requirement, but for businesses, it is often required by your insurance company and to comply with British Standards.
If you have any further questions, please do get in touch with us and we'll be happy to help.
All the best,
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review! We're glad to hear your order arrived quickly and was the perfect size. If you need anything else, we're here to help!
All the best,
Laura
Great value and prompt delivery from…
Great value and prompt delivery from Simply Extinguishers.
Well done!
24 de fevereiro de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks, Keith! We’re delighted to hear you found great value with us and that your delivery was prompt. We appreciate your support and your kind words.
Kind regards,
Laura
Easy to book in for extinguisher…
Easy to book in for extinguisher recycling. Prompt easy date and time slot service. Friendly staff.
27 de janeiro de 2025
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the five-star review, Rose! We're glad to hear that booking your extinguisher recycling was easy and that you found our service prompt and convenient. It's also wonderful to know that our team made a friendly impression!
All the best,
Emily
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