Did some research online and found them to be very competitive price wise with excellent range of products ( in our case fire extinguishers) Ordered some for home as well as family ( for keeping in th... Ver mais
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Leia as opiniões dos outros
Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... Ver mais
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Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... Ver mais
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Excellent prices and prompt delivery, and although one of the large ladders was damaged in transit by the courier their communication was most efficient and friendly. The refund arived the next day.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de protecção contra incêndios
- Fornecedor de equipamento para construção
- Loja de impressões e letreiros
- Loja de roupas de segurança e de trabalho
- Fornecedor de equipamento de segurança
- Loja de equipamento de segurança
Escrito pela empresa
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Informações de contacto
4,8
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
good after sales communication
good after sales communication
we had a problem with one defective unit and they changed it immediately,well done.
Nice to see good customer service nowadays in this mad new world.
25 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Firstly, please accept my apologies that you received a defective item, but it is always great to hear that we dealt with the issue swiftly.
We are very proud of our customer service team and they love getting 5-star reviews like this.
Thank you,
Stuart
Great price and service
24 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review - I'm glad you were happy with the extinguishers you ordered and the technician who came out to commission them.
Kind Regards,
Erin
next day service
18 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
It sounds like you got your items in our usual next-working-day delivery time frame. Thanks for the 5-star review.
All the best,
Stef
Great quality at good prices
Great quality at good prices. Delevery was quick and they are exactly as described. Loud warning system.
8 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Our fire gas horns certainly are loud - there really is no excuse for people not hearing them!
Many thanks for the 5-star review.
Stuart
Excellent service
Simple ordering process - items arrived on time and were exactly as advertised. Excellent service
5 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the glowing review - we really do aim to make the whole process as simple as possible for our customers.
Kind Regards,
Kerry
Resposta da Simply Extinguishers & Simply Safety Group
That's what we aim to achieve, and it's good to know that's the experience you had Dave.
Thanks for the review,
Mark
Extinguisher wasn’t in stock when it…
Extinguisher wasn’t in stock when it clearly said it was. Was told one would be delivered next day and the other one the week after they both came the week after. Very poor customer service
4 de julho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for your review Kevin, and please accept our apologies for the delay you experienced due to a stock shortage.
Unfortunately, due to the political issues in the Middle East, our suppliers are facing delays in receiving stock into the country. In this instance, we luckily managed to source extinguishers from an alternative supplier and you received your order within 3 working days.
A customer service team member contacted you within a few hours of placing the order and was advised that you were happy to wait for your delivery. I’m sorry for the confusion, but please be assured measures are in place to prevent similar stock issues in the future.
If you would like to discuss this further, please do get in touch.
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the Excellent review. Just let us know if you need anything else.
All the best,
Erin
Excellent products and keen prices…15
Excellent products and keen prices delivery was on time will buy more
15 de julho de 2024
Opinião espontânea
Resposta da Simply Extinguishers & Simply Safety Group
We'll be happy to help next time you need fire or safety equipment, and it's great you were impressed with our service.
Thank you for the review, and we look forward to working with you again.
Paul
Quick delivery and good tough cable…
Quick delivery and good tough cable protectors
28 de junho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thanks for the review Mary - our cable protector range is a popular product with our customers, helping to prevent cable damage and reducing the risk of trip-related injuries.
If there's anything else you need, just let us know.
Many thanks
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
Always great to hear when a customer is happy with their service, and our prices too.
Thank you for the review, Michael.
Kerry
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review and glad you were happy with your fire extinguishers.
If you need anything else, just let us know.
All the best,
Stef
Resposta da Simply Extinguishers & Simply Safety Group
I'm glad we were able to tick all of the boxes for you.
Thank you for your review.
Erin
Resposta da Simply Extinguishers & Simply Safety Group
We aim to please - thank you for giving our service 5 stars!
All the best,
Kerry
I ordered the small Firexo extinguisher…
I ordered the small Firexo extinguisher for my van. It arrived really quicker, good delivery updates, fantastic little extinguisher. Would recommend Simply extinguishers
19 de junho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
We have many customers who love our little Firexo extinguishers, just like you Gareth, and they're a great choice to have in your van for peace of mind.
Thank you for taking a moment to leave us an Excellent review.
All the best,
Mark
Couldn't Ask For More !
Very happy experience from ordering to delivery to installation - the guys they partner with to commission are amazing - helpful, kind and nothing too much trouble - would 110% recommend. A thoroughly enjoyable experience throughout - pretty rare these days it seems !
18 de junho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for sharing those kind words - the whole team will really appreciate reading your review as they all work very hard.
We hope to see you again next year when your extinguishers will require their annual service, and don't hesitate to get in touch if there's anything else we can help you with in the meantime.
Many thanks,
Stuart
Resposta da Simply Extinguishers & Simply Safety Group
If there's one thing better than excellent service, it's when it's done quickly too.
Thank you for the review.
Paul
Item received was exactly as described
Item received was exactly as described. Delivered on time. No issues.
4 de junho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
Our team works hard to ensure our website is updated with the latest information.
Thanks for the Excellent review.
Mark
Resposta da Simply Extinguishers & Simply Safety Group
Thank you for the review Ian - we appreciate you sharing your 5-star experience.
Kind Regards,
Stef
Websit is easy to use and the pices are…
Websit is easy to use and the pices are competitive, good service all round.
6 de junho de 2024
Resposta da Simply Extinguishers & Simply Safety Group
It's great to know you're happy with the entire experience of shopping with us. Our P50 service-free extinguishers are proving to be very popular.
All the best,
Stuart
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