Absolutely ridiculous. Had a look online, found what I wanted and drove to the shop. The prices are more than double the online advertised price! I asked if the match their own prices and I was told n... Ver mais
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Leia as opiniões dos outros
Bristol branch. Had a family member go in to be told his 'custom was not welcomed' and that he was banned. The male server refused to give a reason as to why and said 'you know what you did,' provid... Ver mais
Visited the Taunton store today and was pleasantly surprised with the store selection! The staff member was friendly and extremely knowledgeable with products and uses. They helped me decide what woul... Ver mais
Customer service couldn't provide an eta or tracking no. Despite having a big red banner saying that all their sales will continue as normal, this was a bit mis leading. The products then arrived 3 b... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Simply Pleasure is an award-winning adult retailer and joins Prowler, Prowler RED and Soho Original Adult Store under the ABS Group banner of adult stores. With 24 stores and 130 staff across the country, we’re also the UK’s largest adult retailer and we’re known for our wide variety of sex toys, vibrators, cock rings, lubricants, sex essentials and more. We give you access to affordable sex toys, but also stock luxury vibrators and adult brands. Our range of strokers and masturbators for him has made us a leader in men's pleasure, while our bullets, clitoral vibes, and rabbits have made us a front-runner in pleasure products for her, too.
Informações de contacto
ABS Group, Spring Lane, Forest Gate, BH24 3FH, Ringwood, Reino Unido
- 0800 1223 669
- customercare@simplypleasure.com
- www.simplypleasure.com
2,8
Aceitável
210 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Items good but disappointed about the…
Items good but disappointed about the lack of discretion the whole street knows what I have brought
13 de maio de 2020
Opinião espontânea
Good efficient service would buy from…
Good efficient service would buy from again
10 de maio de 2020
Opinião espontânea
No eta or tracking, but overall good
Customer service couldn't provide an eta or tracking no. Despite having a big red banner saying that all their sales will continue as normal, this was a bit mis leading. The products then arrived 3 businesses days later, all very good quality and quite fast in these times, so can't complain about that.
Overall would recommend for others to try aswell.
8 de maio de 2020
Opinião espontânea
Very pleased
7 de maio de 2020
Opinião espontânea
Very good order arrived on time was…
Very good order arrived on time was good quality
7 de maio de 2020
Opinião espontânea
What it says on the tin!
What it says on the tin!! This toy is exactly as stated, the only reason why I haven't given it 5 stars was because I found it a little full on for me and that was on the first settings. I had to turn it off after about 10 seconds before I had a seizure lol. It's a good buy I would recommend it!!
5 de maio de 2020
Opinião espontânea
Great products fantastic service
2 de maio de 2020
Opinião espontânea
Just perfect!
4 de abril de 2020
Opinião espontânea
The vibrator doesn’t work probably it…
The vibrator doesn’t work probably it doesn’t even suck properly , waste of money
4 de abril de 2020
Opinião espontânea
Resposta da Simply Pleasure
Dear customer,
Thank you for your feedback and for your order.
We are very sorry to hear that one of the ordered items did not meet your expectations. As we do not expect you to accept this we would like to get in touch to set things right. Please await correspondence from our end and we can certainly get this issue resolved for you. We always aim to provide you with the best service and of course with products that will not cause you dissatisfaction.
Thank you fro shopping with us.
Kind regards,
Simply Pleasure Customer Services
First time buying from them and for an…
First time buying from them and for an unfortunate situation the package has arrived damaged, contacted the costumer service and they sent Very quickly a replacement.
Great service!
2 de abril de 2020
Opinião espontânea
Great service
Great service. Very fast delivery even during these testing times. Thanks.
2 de abril de 2020
Opinião espontânea
Vibrator was enjoyed by all
2 de abril de 2020
Opinião espontânea
5stars
Excellent way to shop for adult items discreetly. The quality and product selection make Simply Pleasure my favorite.
29 de março de 2020
Opinião espontânea
Absolutely awful company and brand
Absolutely awful company and brand. They take your money but if something is wrong with the product or faulty they don't help whatsoever. Some of the worst customer service I have ever encountered. Genuinely! I have bought many things off them before. And time and time again there are issues with their products. I must be the stupid one who keeps going back expecting things to be different. You have been warned. Do NOT use this company they are unbelievably bad, but REALLY bad!!
10 de março de 2020
Opinião espontânea
Quality item
Quality item. So easy to navigate the site and very quick delivery
7 de março de 2020
Opinião espontânea
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