The fact that I make an hour journey to the Hay on Wye dealership rather than a 10 minute drive to the Swansea branch says it all. Much more welcoming and friendly team who try their very best to reso... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoJavel Industrial Estate, LD3 0SL Brecon, GB
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Leia as opiniões dos outros
The service I receive from Sinclair, Brecon is exemplary. Angus always arranges servicing, repairs etc and is so helpful and a great asset to the company. Although I live 40 minutes away I would not... Ver mais
A empresa respondeu
I think we are on our fifth vehicle purchase with Spencer now, the fact that we travel 2 hours to do so says it all. The attention and detail that Spencer has been to for us has been second to none f... Ver mais
A empresa respondeu
Sinclair once again agreed to carry out the MOT on my Jaguar F-Type. This was super convenient for me as I would otherwise have used the Jaguar LR dealership in Cardiff. 4 miles vs 50. The service wa... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Sinclair Land Rover Hay-On-Wye
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Javel Industrial Estate, LD3 0SL, Brecon, Reino Unido
4,9
Excelente
372 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always helpful
Always helpful, friendly and efficient. Love that they wash my car.
9 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Alison, thank you so much for your kind words. We're thrilled to know that you appreciate our helpful and friendly service, and we're happy to make sure your car is sparkling clean. We can't wait to serve you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Superlative after sales customer service
Amazing customer service! Following my recent purchase of a new Land Rover Defender, I had some concerns regarding the car's performance. Dave Haynes at Sinclair was exceptionally responsive and arranged for the vehicle to be brought in and looked at very promptly. The service team were great; Terry Pepper in particular was a fount of knowledge and answered all questions in depth from both a technical and very practical perspective. Thank you team Sinclair!
17 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for choosing Sinclair Land Rover Hay-on-Wye for your Defender purchase! We are thrilled to hear about your positive experience with our Sales Specialist Dave Haynes, and dedicated service team and their exceptional response to your concerns. We appreciate your review and look forward to continuing to provide first-class client service.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience at this dealership…
Great experience at this dealership from start to finish.
Excellent customer service nothing was a problem
Dealt with in a great manner and felt like a valued customer
15 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Ian, thank you so much for your five-star review. We strive to provide exceptional client service and we're thrilled to hear that you had a great experience from start to finish at our retailer. Our clients are our top priority and we're glad you felt valued. We appreciate your business and hope to see you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
AIR BAG RECALL
Efficient friendly service for an air bag recall repair.
15 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Bryn, thank you for your kind words and for trusting us with your air bag recall repair. We are dedicated to providing efficient and friendly service for all of our valued clients. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Spencer in sales was fantastic
Spencer in sales was fantastic, nothing was to much trouble for him and made the whole experience really enjoyable
15 de fevereiro de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Blaise, thank you for your five-star review, We pride ourselves on providing exceptional client service and we're thrilled to hear that Spencer made your experience enjoyable. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent customer service
17 de dezembro de 2025
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stephen, thank you for the wonderful feedback. We pride ourselves on providing exceptional client service and we are thrilled to have exceeded your expectations.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Graham. Thank you for your kind review We strive to provide excellent customer service and always listen to our customers' needs. We're happy to hear that we were able to assist you with everything you needed.
Best wishes from all the team here at Sinclair Land Rover Hay on Wye
Service
Just had a service on my Defender. Everything was perfect. From booking through to collecting the car. No issues at all
10 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Gwyn, thank you for the fantastic review. We are thrilled to hear that your service experience with us was seamless from start to finish. We appreciate your business and look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience
Great experience for my recent recall. Excellent customer service. Will definitely return when I am due to upgrade. Thank you!
7 de abril de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Daman, thank you for choosing us for your recent recall. We are so happy to hear you had a great experience and we look forward to seeing you again when it's time to upgrade. Thank you for trusting us with your vehicle.
Best wishes,
Sinclair Land Rover Hay-on-Wye
The salesman Adrian who we have dealt…
The salesman Adrian who we have dealt with for years makes everything easy.
2 de abril de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Paul, thank you for your loyal support. We're thrilled to hear that Adrian has consistently provided you with a seamless experience. We value your business and look forward to serving you for many more years to come!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Sinclair Hay on Wye maintaining the standard
I’ve had cars from JLR for over 15 years and the service I’ve had has always been excellent. Sinclair at Hay on Wye maintain the standard. Always a warm welcome, clear explanations of what is going to happen and efficient conclusion of work required. Good follow up always.
27 de março de 2026
Opinião espontânea
Excellent service in all areas
Excellent service in all areas. Welcoming and efficient staff.
27 de março de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words! Our team is dedicated to providing exceptional service in all areas. We're happy to hear we exceeded your expectations. We look forward to serving you again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mel, thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Hay-on-Wye. Providing exceptional service is our top priority and we're grateful for your support.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Visited hay on wye Land Rover with my…
Visited hay on wye Land Rover with my new Range Rover I had a problem loading the in control software they sorted the problem
Staff were very helpful and friendly will certainly use them again for my routine service
25 de março de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mark, thank you for the wonderful review! We're so happy to hear that our team at Sinclair Land Rover Hay-on-Wye were able to quickly and efficiently solve your software issue. We look forward to providing you with the same helpful and friendly service for your routine maintenance needs. See you soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Dave Haynes sort everything out and his…
Dave Haynes sort everything out and his very helpful
12 de março de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
We are so happy to hear that Dave was able to assist you Sue. Our team is dedicated to providing helpful and efficient service to all of our customers. Thank you for your kind review and we look forward to seeing you again.
Best wishes from all the team at Sinclair Landrover
Adrian Davies on the sales team …
Adrian Davies on the sales team from our first time meeting him was very helpful and arranged for to have demonstration of the defender. He communicated with us and kept us informed of throughout our purchase of the new Defender. We will be more than happy to recommend Adrian.
20 de março de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Dennis, thank you for your kind words about Adrian. We're thrilled to hear that he provided excellent service and kept you informed throughout your purchase. We appreciate your recommendation and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Hay on Wye Branch 👍
Visited the Hay on Wye branch for an MOT. My vehicle passed with flying colours assisted by the regular servicing carried out with them. They even gave it a complimentary wash.
Staff were friendly and helpful, as always. The waiting facilities were very comfortable with drinks and biscuits readily available. The entire showroom had a serene atmosphere that gave a good impression of the staff and company.
A good experience all round. Thank you.
16 de março de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that your recent visit to our Hay-on-Wye retailer was such a positive experience. It’s great to know that the team’s care, from the servicing and MOT through to the complimentary wash, helped ensure everything ran smoothly for you.
We’re also pleased that you enjoyed the comfort of our facilities and the welcoming, relaxed atmosphere in the showroom - creating a refined and reassuring environment for our clients is something we truly value.
Your kind comments about the team will be shared with them, and I know they will greatly appreciate your feedback. We look forward to welcoming you back again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service from start to finish…
Excellent service from start to finish with buying my Range Rover Evoque.
Calum was very professional & extremely helpful, nothing was too much trouble.
8 de março de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nicola, thank you for sharing your positive experience with us! We strive to provide exceptional service and we are delighted that Calum was able to assist you throughout your purchase of the Range Rover Evoque. We truly appreciate your business.
Best wishes,
Sinclair Land Rover Hay-on-Wye
excellent service throughout from build to handover
excellent service throughout from initial ordering / building the car, regular build updates and smooth handover.
1 de março de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Darren, thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent service throughout your journey with us, from configuring your vehicle and receiving build updates through to a smooth handover. Keeping our clients informed and ensuring the process feels seamless from start to finish is something we place great importance on. We hope you enjoy every moment with your new vehicle and look forward to welcoming you back again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies sales person is a very…
Adrian Davies sales person is a very likable person and if not for him I probably not be buying a land rover product and the rest of the staff at hay on wye are likeable and like family now to us and long may it continue
13 de março de 2026
Resposta da Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Keith, thank you for your wonderful feedback. We’re delighted to hear how positive your experience has been with Adrian and the wider team at Hay-on-Wye. Adrian will be especially pleased to know the difference he made to your journey, and it’s lovely to hear that the team have made you feel so welcome. Creating a warm, personal experience for our clients is incredibly important to us, so it means a great deal to hear you feel part of the family.
Thank you again for your kind words and continued support. We look forward to welcoming you back to Hay-on-Wye for many years to come.
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