Outstanding Customer Service from Naveed Javed in VW Bridgend Sinclair! This was my first time to purchase a car! and from start to finish he made the whole process smooth, enjoyable and hasstle free.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Buying a VW Polo was our first experience of visiting a VW garage which we found very welcoming with tea, coffee and Welsh cakes available when we arrived. The staff were very helpful, courteous w... Ver mais
A empresa respondeu
Well treated, made to feel that although we weren't spending £50k on a new car, our custom was valued. There was no pressure to buy the decision was ours. The salesman was down to earth, honest, infor... Ver mais
A empresa respondeu
From the first time we entered the Bridgend showroom, we were greeted by staff who were very helpful, understanding and knowledgeable of our requirements. Our sales consultant took the time to explain... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Sinclair Volkswagen Bridgend
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Tremains Road, CF31 1TZ, Bridgend, Wales, Reino Unido
- 01656 664241
4,8
Excelente
178 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Michelle, thank you for your review! We're thrilled to hear that you find our staff excellent. Your feedback is greatly appreciated, and we look forward to continuing to provide you with top-notch service.
Kind regards,
Sinclair Group.
My experience was trouble free from…
My experience was trouble free from start to finish.
All the staff I came in contact with were all pleasant and helpful.
My car was beautifully presented and I am very pleased with my purchase
20 de maio de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
We're so happy to hear about your positive experience and that you're enjoying your car. Thank you for the feedback! - Sinclair Group
From being a disappointed customer I am…
From being a disappointed customer I am now very pleased to record that I’m extremely happy with the outcome of the car exchange to another brand new Touareg.
The Staff at Sinclair VW Garage were very attentive, professional and supportive at all times.
I would highly recommend the dealership as their after sales is outstanding and they are not just about sales.
18 de maio de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi David, thank you for your 5-star rating! We are delighted to hear about your positive experience at Sinclair Volkswagen. We hope to see you again soon! - Sinclair Group
The whole sales and handover experience…
The whole sales and handover experience was amazing thanks to Gavin Sophie and colleagues
Thanks much appreciated
13 de maio de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Jacqueline, we're so glad you enjoyed the level of service here at Sinclair. We'll make sure Gavin and Sophie get the recognition they deserve. Please don't hesitate to reach out if there's anything else we can do for you. Many thanks, Sinclair Group
Approachable friendly and welcoming…
Approachable friendly and welcoming staff and service every time I visit
Always there to help with small things never had any issues ever with Bridgend Staff
29 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi Navin, we are delighted to hear that you were happy with the level of service you have received at Bridgend. Please don't hesitate to contact us if you have any further questions. Many thanks, Sinclair Group
Everyone who assisted me was very…
Everyone who assisted me was very professional and knowledgeable and listened to the requirements I had for my new car. The whole process has been very smooth and everyone has been very helpful including Nav, Sophie and Ceri. Thanks all!
22 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the lovely comments and 5-stars - we hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thanks for the 5-stars, Mike!
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Michelle - great to see your experience was worthy of 5-stars!
Kind regards,
Sinclair Group.
Sales process was excellent
Sales process was excellent, particularly Dan who helped greatly in getting the process done so quickly.
18 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Alexander - Dan will be delighted!
Kind regards,
Sinclair Group.
The staff were all pleasant and it was…
The staff were all pleasant and it was a good experience buying a car from Sinclair vw bridgend
11 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Bev - we hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
All the sales and associated staff were professional
All the sales and associated staff were great , Gareth, Gavin , Sophie and Wendy and reception. A very professional group.
17 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the 5-stars and lovely comments!
Kind regards,
Sinclair Group.
Brilliant service
Brilliant service, very friendly and informative and not pushy. Handover of the new car is really helpful and adds a personal touch.
Special Thankyou to Nick and Cery
17 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your 5-star review - it's great to see you enjoyed your experience with our Bridgend team, especially with Nick and Cery. We look forward to seeing you again in the future.
Kind regards,
Sinclair Group.
Staff
All the people we meet at Sinclair were most professional. The Company has a real family atmosphere, All our questions were dealt with,
14 de abril de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thanks Richard, great to see your experience in Bridgend was worth 5-stars! We look forward to welcoming you again in the future.
Kind regards,
Sinclair Group.
Great service
Great service. Well informed and (presumably) well trained staff. Positive attitude.
16 de março de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the 5 stars and kind words - we look forward to welcoming you back to Bridgend Volkswagen again in the future.
Kind regards,
Sinclair Group
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you Gail - lovely to see you enjoyed your experience with our Volkswagen Bridgend team!
Kind regards,
Sinclair Group
The friendly and professional approach…
The friendly and professional approach of all the staff I met.
15 de março de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Hi MJG, thank you for your great feedback - we look forward to welcoming you back to our Bridgend business in the future.
Kind regards,
Sinclair Group
VW Sinclair
From the moment we walked into the showroom we were met with friendly reassuring staff. The salesman , the hand over team were knowledgeable and helpful.
13 de março de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the great feedback, Vivian!
Kind regards,
Sinclair Group
Very friendly and knowledgeable people
Everyone was polite and helpful and made sure we felt welcome and not pressured. It was also a swift and easy process. We were offered drinks and even a little cake which was welcomed as we had driven a long way.
29 de fevereiro de 2024
Resposta da Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your kind words, Diane!
Kind regards,
Sinclair Group
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.