Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewi... Ver mais
A empresa respondeu
Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.
A empresa respondeu
Our sales person Rhys was extremely helpful and was able to source a new t-roc which had all the options on my list of wants so I was very happy. There were a couple of aftersale queries which were al... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Sinclair Group - Sinclair Volkswagen Cardiff
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contacto
Wharf Road, CF10 4BB, Cardiff, Reino Unido
- 029 2049 2100
4,8
Excelente
297 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
STAFF PLEASANT AND HELPFUL IN MY CHOICE…
STAFF PLEASANT AND HELPFUL IN MY CHOICE OF MODEL AND KEPT ME INFORMED , ESPESIALY RICHARD.
2 de julho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words about our staff, especially Richard! We are committed to providing excellent service and helping our customers make the best decisions. We appreciate your support and look forward to assisting you with all your future needs.
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for the positive feedback! We are glad you had a great experience with our service and found the perfect car for your needs. We hope to see you again in the future!
Kind regards,
Sinclair Group.
Outstanding service from Wayne
Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfortable. Really appreciated.
29 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for taking the time to leave such a positive review! We are delighted to hear that Wayne provided you with a seamless car buying experience. We strive to make the process as easy and comfortable as possible for our valued customers. Happy driving!
Kind regards,
Sinclair Group.
Excellent experience with Wayne
Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewing it. Highly recommended.
21 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Wow, so happy to hear you had an excellent experience with Wayne! We pride ourselves on providing great customer service and making the car-buying process smooth and enjoyable. Thank you for choosing us and we look forward to seeing you on the road in your new car!
Kind regards,
Sinclair Group.
Fantastic service | Babs Ali
Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.
21 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
We are thrilled to hear about your positive experience with Babs Ali and our team! Providing exceptional service is our top priority and we appreciate your kind recommendation. Thank you for choosing our business.
Kind regards,
Sinclair Group.
Helpful and efficient service
12 de junho de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your positive feedback! Our goal is to always provide helpful and efficient service to our valued customers. We are thrilled to hear about your experience and look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! Our team is dedicated to providing a top service and we're thrilled to hear that your approved car was well-prepared for you. We hope you continue to enjoy your new ride!
Kind regards,
Sinclair Group.
Martina/Tracy make it pleasure to…
Martina/Tracy make it pleasure to conduct business at sinclars /cardiff
26 de maio de 2026
Opinião espontânea
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the kind words! We are thrilled to have made your experience at Cardiff Volkswagen a pleasure. Martina and Tracy will be delighted to hear your feedback. We look forward to providing you with exceptional service again in the future.
Kind regards,
Sinclair Group.
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We strive to provide excellent service without being pushy. We are thrilled that our salesman was able to make your experience easy. We appreciate your business!
Kind regards,
Sinclair Group
Very good
The people at Volkswagen Cardiff were very helpful during the purchase of my new car.
31 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words! We love helping our customers find their perfect car and we're glad to hear we did just that for you at Volkswagen Cardiff. Enjoy your new car!
Kind regards,
Sinclair Group
Sinclair Cardiff for quality cars & service.
Sinclair Cardiff has a good selection of new & used cars. Sales personnel & service reception personnel are friendly, knowledgeable & efficient.
Martina P. is an excellent sales person - helpful & ready to answer questions about VW cars & finance.
Tracey at general reception is efficient at contacting Sinclair staff in & around the showroom.
28 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the glowing review, Martina and Tracey are shining examples of our excellent sales and service teams. We are thrilled to hear that you had a positive experience at Sinclair Volkswagen Cardiff and we look forward to serving you again in the future.
Kind regards,
Sinclair Group
Great service great salesman great car.
23 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for the kind words and positive feedback! It's always our pleasure to provide excellent service and help our customers find their perfect car. We're glad to hear you had a great experience with our salesman. Happy driving with your new car!
Kind regards,
Sinclair Group
Great service from start to end
Great service from start to end, made the entire process of exchanging my car painless, well done to Nic Lancastle and the Sinclair group…
31 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Nick Lancastle and our team at Sinclair Group. Making the car exchanging process painless is what we strive for. We appreciate your business and hope to work with you again in the future.
Kind regards,
Sinclair Group
Great service!
15 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind feedback! We are thrilled to hear you enjoyed our service. Our team works hard to provide the best experience for our customers. We appreciate your support and look forward to serving you again!
Kind regards,
Sinclair Group
Great service keeping me up to date…
Great service keeping me up to date with the progress of my golf. Friendly service from babs.
20 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We're thrilled to hear that we could provide you with great service and keep you updated on the progress of your golf. Babs is an integral part of our team and we're so happy he was able to provide you with friendly service.
Kind regards,
Sinclair Group
Excellent staff and good deal
9 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Hi G Byrne,
Thank you for your review. We’re pleased to hear you were happy with the staff and the deal at our Cardiff site. Your feedback is appreciated.
Kind regards,
Sinclair Group
Very pleasant and efficient service.
4 de maio de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Hi William,
Thank you for your feedback. We’re glad you found the service pleasant and efficient at our Cardiff centre.
Kind regards,
Sinclair Group
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Hi Jane,
Thank you for your review. We’re glad you were happy with the service provided at our Cardiff retailer and appreciate you taking the time to share your feedback.
Kind regards,
Sinclair Group
Really helpful and friendly people
Really helpful and friendly people. I love my Polo
29 de abril de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Hi Dorothea,
Thank you for your lovely feedback. We’re pleased to hear you found the team helpful and friendly and that you’re enjoying your Polo.
Kind regards,
Sinclair Group
5 ***** service
From first entering the show room nothing was too much for Wayne (Sinclair VW Cardiff) to source the car we wanted ie colour and Spec then keeping us updated in the time frame which was a lot quicker than we expected 😊
4 de abril de 2026
Resposta da Sinclair Group - Sinclair Volkswagen Cardiff
Hi,
Thank you for the fantastic feedback. We’re delighted Wayne was able to help source the perfect car for you and keep you updated throughout the process. We hope you enjoy your new Volkswagen.
Kind regards,
Sinclair Group
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.