Banner for Sleeps12

Sleeps12 Opiniões 

641
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Location good. Great for large gatherings. Swimming pool clean and warm not huge but adequate. Cleaning could be better toaster not cleaned large clumps of hair in living room under the bench. Bed ba... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stayed at Ham Bottom for my 60th which is an amazing house and has everything you need to make it an incredible and relaxing stay. We also used an outside chef, Gayla Stewart, who came to the house an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We stayed at the Princehay Barton in Somerset. From the moment we arrived Sarah and Jane were welcoming showing us around the property. The fresh flowers and humongous chocolate cake was a bonus. We... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The hosts were responsive and approachable. The games room and swimming pool were fantastic. All of the facilities were great. We appreciated that it was all on one level.

Informações sobre a empresa

  1. Alojamento auto-suficiente
  2. também em
  3. Agência imobiliária de arrendamento de casas de férias
  4. Alojamento para grupos
  5. Arrendamento para férias
  6. Casa de férias

Sobre Sleeps12

Escrito pela empresa

Sleeps12 Reviews: Happy Guests Enjoying Happy Times

Guests love their Sleeps12 experience, from the user-friendly website packed full of information, to the helpful team in the office, the ease of booking and a stay in one of our luxury large group holiday houses. We want your Sleeps12 holiday or short break to be the best ever because Happy Guests = Happy Us.

Beautiful Holidays, Wonderful Memories

Spend extra special times with friends and family when you stay in a Sleeps12 luxury large group holiday house, make memories to last a lifetime. With exclusive use features like indoor pools, hot tubs, saunas, games rooms, movie rooms, BBQ lodges and play areas, our group accommodation is for all ages in all seasons.

Amazing Houses, Exclusive Features, Fantastic Locations

From historic country houses and beautifully converted barns to rambling old farmhouses, timber-clad lodges, and riverside cottages, there’s something for everyone. Our holiday houses are family friendly, access friendly and dog friendly, they’re for big happy holidays, celebrations with your loved ones, walking breaks, sophisticated hen weekends, corporate away days and hospitality.

Whether you want to stay on the edge of the Forest of Dean, on the South Devon coast, deep in the Somerset countryside, close to the heather-clad heaths of Exmoor National Park or in the Surrey Hills, we have everything you need to make it perfect – ideas for days out, places to eat, caterers to come and cook up a feast for you, entertainment, florists and pamperers.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

641 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(641)

294 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great venue plenty of room in the…

Great venue plenty of room in the property for 12 people and 2 dogs. Booking went smoothly and all promises were met. Just a little improvement to the gateway entering the property would be an excellent addition. We had a great time and thank you

19 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re so pleased Dustings gave your group plenty of space to relax and enjoy your time together – dogs included! We’re delighted you had such a great time and hope you left with plenty of happy memories!

Classificada 5 em 5 estrelas

We celebrated our 60th wedding anniversary and 80th birthday

We celebrated our 60th wedding anniversary and an 80th birthday with our family and had a wonderful time together creating happy memories. We would like to thank James and Katie for providing such wonderful accommodation for our celebrations plus a
Delicious cake. Would like to make a small suggestion
Maybe a coffee machine.we hope to return soon.
Thanks Keith and Pam

19 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Keith and Pam, thank you for choosing Pound Farm for such an important family occasion! It sounds like the house was a lovely setting for a very special few days, and we’re so pleased James and Katie helped make the celebrations feel even more memorable. Thank you as well for the coffee machine suggestion – always useful to know what would make a stay even better. We’d be very happy to welcome you and your family back!

Classificada 5 em 5 estrelas

The perfect place for a family celebration

This was our second stay at Whimbrels Barton as it really is the perfect place for a cross- generational stay. Our family ages ranged from 71 to 3 and everyone had a marvellous time.
The house is beautifully appointed and the separate cottages are such a great feature. My son-in-law was in his element preparing a fabulous meal for us on the Saturday night in the wonderfully equipped kitchen.
The booking process was really easy and the team at Sleeps12 were very helpful whenever I had a query.
Thank you for such a memorable time, I would love to think we will return one day.

11 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your wonderful review and for choosing Whimbrels Barton for your second stay! We’re also pleased that you found the booking process easy and our team helpful.
Thank you for choosing to stay with us again, and we very much hope to welcome you and your family back in the future!

Classificada 1 em 5 estrelas

“£3,300 Wedding Stay Ruined by Broken Facilities, a Hot Tub Infection and an Owner Who Never Responded!”

We paid £3,300 for a four-night wedding stay, expecting a beautiful experience. Instead, we spent almost every day dealing with broken facilities, maintenance visits and endless phone calls.The music system didn’t work. I became trapped in an upstairs bathroom due to a faulty lock and had to shout from the balcony for help. The toilet broke, was repaired, then failed again within an hour, leaving our wedding guests flushing it with buckets!The hot tub was another disaster. The water was low, dirty and smelly. When Bill arrived, he immediately questioned how the water could be missing, claiming it had been fine on Monday. We then discovered standing water and equipment underneath. After approximately six chemical tablets were added, I developed a severe rash following its use and contacted my GP.The BBQ didn’t work, and the fireplace remote was broken. We were told the previous guests had broken the remote, meaning they already knew about that issue!Almost every complaint was met with “Oh, I’m sorry, I wasn’t aware.” Regarding the BBQ, Claire even suggested we might not have switched it on correctly!For £3,300, surely the property should be thoroughly inspected before guests arrive? Broken facilities should be repaired or disclosed before taking full payment!
Even on checkout day, someone arrived at 9:45am and sat outside waiting for us to leave, despite our checkout time being 10am.But what disappoints me most is the owner’s handling of our complaint.Claire offered £300 compensation, approximately 9% of the booking cost. I explained why this was inadequate considering the disruption to our wedding celebrations. A week later, I am still waiting for a response.We spent four days dealing with their problems, and now I am expected to chase the owner just to receive basic customer service?Taking £3,300 is one thing. Taking responsibility when things go wrong is another.We paid for a special wedding experience, not a property full of maintenance issues, excuses and unanswered complaints.Absolutely appalling experience and complaint handling. I would never book this property again.

7 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We are deeply sorry to hear about what happened during your stay. We are disappointed that you experienced these issues.

It is a shame that you did not contact us while you were staying at the property, as we have a clear complaints procedure and would have been very happy to step in and help. Where an issue relates to the property, we want to have the opportunity to work with the owner and resolve it for the guest as quickly as possible.

Could you please contact us by email and provide some further details about what happened? We would very much like to understand the situation and see how we can assist.

Classificada 5 em 5 estrelas

The property was amazing!!

The property was amazing. A few additional signs helping to locate the property would have been helpful. The pool was the highlight of our stay. Every generation used it throughout the weekend . The bedrooms in the main property were luxurious as were those on the attached cottage. A thoroughly enjoyable stay for the whole family who ranged from 12 to 80.

15 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your lovely review of Perys Hill! We’re delighted you and your family enjoyed your stay, especially the pool and luxurious bedrooms. It’s wonderful to hear that guests of all ages had such a great time. Thank you also for the helpful suggestion regarding signage — we’ll take this on board. We hope to welcome you back soon!

Classificada 5 em 5 estrelas

Everything was easy

Everything was easy from choosing the property, to booking it, to arriving on the day.
The house had everything we required and a great time was had by all.

15 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your lovely review of Foxcombe! We’re delighted to hear that everything was easy, from choosing and booking the property through to your arrival. It’s wonderful to know that the house had everything you needed and that you all had such a great time!

Classificada 5 em 5 estrelas

Perfect for a family gathering of all…

Perfect for a family gathering of all ages. Facilities excellent, clean and well kept and plenty of room outside for bbqs and outdoor games. Well worth a visit.

8 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We really appreciate your recommendation and hope to welcome you back again!

Classificada 5 em 5 estrelas

Blushing barn

We stayed at Blushing barn booked through sleeps 12 and had a very good experience. Easy to deal with and great communication

12 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you — we’re really pleased everything felt straightforward from booking through to your stay at Blushing Barn. We appreciate you taking the time to leave feedback and are glad the whole experience ran smoothly.

Classificada 5 em 5 estrelas

Great communication from start to…

Great communication from start to finish and house was amazing !

5 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you — it’s great to hear that everything went smoothly from the first conversation through to your stay. Beyond the Woods is a very special house, and we’re so pleased it lived up to expectations!

Classificada 5 em 5 estrelas

Excellent range of homes to rent

Excellent range of homes to rent. We have visited 3 now on family holidays and every one has been fantastic

5 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Three stays with us is lovely to hear — thank you for coming back! We’re really pleased Ridgeview was another good choice for your family!

Classificada 5 em 5 estrelas

Crowcombe house was absolutely perfect…

Crowcombe house was absolutely perfect for my 40th birthday weekend. We went as a family and were glad to have an ensuite in every room! It felt like the amount of guests staying had really been considered and there was plenty of plates, cutlery, kettles and ovens.

As a nice extra when we arrived there was a bottle of prosecco and a lemon cake for us to celebrate my birthday which was greatly appreciated. There was lots to do for the children and we all really enjoyed the swimming pool.

Would definitely return.

8 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you for choosing Crowcombe for such a special birthday. It’s lovely to hear that the house worked so comfortably for a family gathering and that the little welcome touches made the occasion feel even more special. We’re so pleased you all had such a good weekend, and we’d be very happy to welcome you back!

Classificada 5 em 5 estrelas

Perfect birthday venue

We had the most amazing time, the property was perfect for all our needs! The hosts went above and beyond with every detail! The play park and pool were perfect for the grandchildren and the fenced garden made it safe for the dogs too.

4 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you for taking the time to share this. It’s great to hear that Flossy Brook worked so well for your stay and that the hosts helped make everything feel easy and well looked after. We really appreciate your feedback!

Classificada 4 em 5 estrelas

Sleeps12 at Meadows Drift

We had a fantastic stay at Meadows Drift for a birthday weekend celebration with 13 of us.

Sleeps12 booking & communication was great from start to finish, and the whole planning process was made so easy.

The hosts were lovely, helpful and always on hand when needed. The house was perfect for our group — spacious, comfortable and really well laid out. We loved the location and made great use of the fantastic facilities, especially the hot tub and games room.

It was the perfect place for a special celebration, and we would definitely recommend Meadows Drift / Sleeps12 for large groups. We had a brilliant time and would happily stay again!

8 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for such a lovely review; we’re so pleased the booking process felt easy and that you made the most of the facilities.

We’d also genuinely love to know what made it a 4-star stay for you, and whether there’s anything we could have done to make your experience even better.

Classificada 5 em 5 estrelas

I have already written a review

1 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you for taking the time to leave a review — we really appreciate it. We hope you had a wonderful stay at Pound Farm and that we’ll have the pleasure of welcoming you back again in the future.

Classificada 5 em 5 estrelas

Incredible property

Incredible property, amazing area, very special countryside villages and oldest pub I've ever been in!

1 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Dovesway really is in such a special part of the country, so it’s lovely to hear you enjoyed both the property and the area around it. Thank you for sharing your experience!

Classificada 5 em 5 estrelas

A fantastic property in Crowcombe

A fantastic property in Crowcombe, Somerset. A perfect location to venture out and explore local beaches and other attractions.
The property itself was very clean with an excellent pool.
The owners were very friendly and easy to contact when required.
We had a great week and would certainly return.

31 de agosto de 2026
logótipo da Sleeps12

Resposta da Sleeps12

It sounds like you made the most of both the house and its beautiful Somerset location! We’re so pleased you found everything spotlessly clean and enjoyed the pool! We’d be absolutely delighted to welcome you back for another great holiday in the future!

Classificada 5 em 5 estrelas

Very good organisation

Very good organisation. Friendly website very easy to navigate

5 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re really pleased you found everything easy to navigate and well organised, and we hope you had a wonderful stay at Berry House.

Classificada 5 em 5 estrelas

Fantastic property

We have used Sleeps12 twice now and have not been disappointed, the ease of booking & communication is great and the knowledge that the property will be exactly as described and expected is so comforting.
Cricklehaze did not disappoint, the owners Kate and Tim were on hand to show us the property and answer any question and the house was amazing so clean and had so much to offer, not forgetting the amazing fresh eggs off the farm!! Location was perfect with a supermarket only a few minutes down the road and a great farm shop (Barleymows) which is definitely worth a visit.

24 de agosto de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for trusting Sleeps12 with another stay — that really means a lot to us. We’re delighted Cricklehaze lived up to expectations and that Kate and Tim made you feel so welcome. It sounds like you had a brilliant time!

Classificada 5 em 5 estrelas

This is the 2nd time we’ve been to…

This is the 2nd time we’ve been to Garden Court and it’s still one of the nicest houses we’ve been to. Gardens kept beautifully and swimming pool great. Very well stocked with plenty of kitchen equipment. Everything you would need. Jake was very easy to contact. Stepping Stones pub 5 minute walk. Good food.

24 de agosto de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for coming back to Garden Court — that really says it all. We’re so pleased it was just as enjoyable the second time around, and we’d love to welcome you back again.

Classificada 5 em 5 estrelas

Highly recommended brilliant facilities…

Highly recommended brilliant facilities place is well thought out excellent host

4 de setembro de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much — Churchill is one of those houses where the thoughtful details really make a difference, so it’s lovely to hear you noticed them!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais