Banner for Sleeps12

Sleeps12 Opiniões 

645
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Location good. Great for large gatherings. Swimming pool clean and warm not huge but adequate. Cleaning could be better toaster not cleaned large clumps of hair in living room under the bench. Bed ba... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great venue to celebrate my wife’s 65th birthday. 15 of us and there was plenty of room wether we were dining or lounging, swimming pool was great for the grandchildren.

A empresa respondeu

Classificada 5 em 5 estrelas

Stayed at Ham Bottom for my 60th which is an amazing house and has everything you need to make it an incredible and relaxing stay. We also used an outside chef, Gayla Stewart, who came to the house an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We stayed at the Princehay Barton in Somerset. From the moment we arrived Sarah and Jane were welcoming showing us around the property. The fresh flowers and humongous chocolate cake was a bonus. We... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Alojamento auto-suficiente
  2. também em
  3. Agência imobiliária de arrendamento de casas de férias
  4. Alojamento para grupos
  5. Arrendamento para férias
  6. Casa de férias

Sobre Sleeps12

Escrito pela empresa

Sleeps12 Reviews: Happy Guests Enjoying Happy Times

Guests love their Sleeps12 experience, from the user-friendly website packed full of information, to the helpful team in the office, the ease of booking and a stay in one of our luxury large group holiday houses. We want your Sleeps12 holiday or short break to be the best ever because Happy Guests = Happy Us.

Beautiful Holidays, Wonderful Memories

Spend extra special times with friends and family when you stay in a Sleeps12 luxury large group holiday house, make memories to last a lifetime. With exclusive use features like indoor pools, hot tubs, saunas, games rooms, movie rooms, BBQ lodges and play areas, our group accommodation is for all ages in all seasons.

Amazing Houses, Exclusive Features, Fantastic Locations

From historic country houses and beautifully converted barns to rambling old farmhouses, timber-clad lodges, and riverside cottages, there’s something for everyone. Our holiday houses are family friendly, access friendly and dog friendly, they’re for big happy holidays, celebrations with your loved ones, walking breaks, sophisticated hen weekends, corporate away days and hospitality.

Whether you want to stay on the edge of the Forest of Dean, on the South Devon coast, deep in the Somerset countryside, close to the heather-clad heaths of Exmoor National Park or in the Surrey Hills, we have everything you need to make it perfect – ideas for days out, places to eat, caterers to come and cook up a feast for you, entertainment, florists and pamperers.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

645 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(645)

298 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Accommodation was very nice and…

Accommodation was very nice and comfortable .
We enjoyed our holiday.
The main negative point: there is no single fan in that big house, children and infants were feeling hot at the night time. We purchased 4 fans only for them to stay.
Owner should provide some fans during summer time as we know sometimes heatwave comes.

25 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you for your review. We’re pleased that you found The Plough comfortable and enjoyed your holiday. We appreciate your helpful feedback and will pass your suggestion to the property owner about providing fans during warmer weather.

Classificada 5 em 5 estrelas

Fantastic

The Old Rectory is beautifully presented and amazingly well equipped.
Better than 5 star!

25 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

What a lovely review — thank you! We’re so pleased you had such a fantastic stay at The Old Rectory and found everything so beautifully presented and well equipped. “Better than 5 star” has absolutely made our day!

Classificada 5 em 5 estrelas

We had the most amazing time at…

We had the most amazing time at Churchill this property is 5star everything was luxury high end, loved our stay highly recommend it

19 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your wonderful review! We’re delighted that you had such an amazing stay at Churchill and enjoyed all the luxurious touches. It’s fantastic to hear that you would highly recommend the property, and we hope to welcome you back again one day!

Classificada 5 em 5 estrelas

Such a beautiful venue!

Such a beautiful venue for our group holiday! Thank you so much for having us, couldn’t recommend this place more!

18 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

What a lovely review — thank you! We’re so pleased Pound Farm was the perfect setting for your group holiday and that everyone had such a wonderful time together. Your recommendation means a lot to us!

Classificada 5 em 5 estrelas

Overall great experience and fantastic…

Overall great experience and fantastic property.

Only downside was lack of communication after leaving. We discovered that a jacket had been left behind within hours of leaving and well before any new guests arrived. Having contacted the property manager on phone which was monitored during our stay, absolutely no response. A disappointing end to a lovely stay, as we updated exactly where it was and offered to pay for any costs and postage incurred.

4 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re so pleased you had a lovely stay at Hares Barton and enjoyed the property. We’re very sorry that the lack of communication afterwards left you disappointed. We will contact the property owner to look into what happened and help prevent a similar situation in the future.

Classificada 5 em 5 estrelas

We all had a wonderful time the house…

We all had a wonderful time the house and grounds were everything and more many thanks to you all

14 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

It sounds like Ridgeview was everything you hoped for and more! We’re so pleased the whole family had such a wonderful time enjoying the house and grounds. Thank you for your lovely words — they mean a lot to us!

Classificada 5 em 5 estrelas

The quiet location and uninterrupted…

The quiet location and uninterrupted views make this property special.
We were lucky with the weather so the outside space and walks to play in the river were used fully.
Plenty of room to gather together inside too.
Trips out to Sidmouth, Beer and Honiton were enjoyable.

18 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

What a lovely way to spend your holiday! We’re so pleased the house gave everyone plenty of space to relax together too!

Classificada 5 em 5 estrelas

Sleeps 12 is a great company

Sleeps 12 is a great company, lots of choice for holidays and a Very easy process from start to finish. Always easy to reach with anything you need help with.

18 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re so pleased to hear that! This is exactly what we work for — making sure you have an excellent experience from the moment you book right through to your holiday. We hope you had a wonderful time at Garden Court!

Classificada 5 em 5 estrelas

Easy process.

Easy to navigate website. Helpful customer service on the phone or email to answer any queries we had before arrival. Clear information given in advance. Security deposit returned quickly.
The property we stayed in was great.

21 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

It’s wonderful to hear that everything felt straightforward from booking through to the return of your security deposit. We’re especially pleased our team could help with any questions along the way, and that Cowslip Manor was such a great choice for your stay. Thank you for sharing your experience!

Classificada 5 em 5 estrelas

excellent holiday house,exactly as…

excellent holiday house,exactly as presented and the pool in the hot weather was fantactic !

18 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your lovely review! We’re delighted that Dawdle Down was exactly as you expected and that the pool was such a highlight in the hot weather. It sounds like perfect timing for a family escape!

Classificada 5 em 5 estrelas

Fantastic house clean & plenty of…

Fantastic house clean & plenty of space. Beautiful area although we didn’t venture out much as we had beautiful weather & enjoyed the pool & BBQ. Thanks to the host Sue for everything

13 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

It sounds like you made the most of Ramscombe! Thank you for your kind words about the house and Sue — we’ll be sure to pass them on.

Classificada 5 em 5 estrelas

Brilliant company with some amazing…

Brilliant company with some amazing large properties for large groups. Lots of photos and details on each well equipped property. Options for extras to make your stay individual and special. Good website and excellent communication. Easy booking process.Only negative was wanting to charge too much for day visitors as one of the options.

18 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re delighted you enjoyed Holemoor Stables and found the booking process easy. We also appreciate your comments about the day visitor charge and will share them with the property team.

Classificada 5 em 5 estrelas

We visited for a hen weekend and it was…

We visited for a hen weekend and it was perfect: spacious , clean, beautifully decorated and had just the right vibe. Organisation and communication was also good.

13 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your lovely review. It’s great to hear that everything felt well organised from start to finish. We hope you made some wonderful memories together at Hares Barton!

Classificada 5 em 5 estrelas

Everything was 1st class.

Everything was 1st class.. everything you need for a family gathering we have 2 autistic children and they both loved it.

17 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

We’re delighted that Hillydays had everything you needed for your family gathering, and it’s especially wonderful to hear that both children felt so comfortable and enjoyed their stay!

Classificada 2 em 5 estrelas

We stayed at Ramscombe in West…


We stayed at Ramscombe in West Bagborough for seven nights in June, and unfortunately our experience fell well below our expectations.

From the moment we arrived, it was clear that the property had not been cleaned to an acceptable standard. We found hairs on the bedding, the toilets were dirty, and there were several broken fixtures and fittings throughout the house. Overall, the property felt tired, neglected, and in need of significant maintenance and a thorough refresh.

The outside areas were equally disappointing. They were dirty, unswept, and lacked the level of care you would expect from a holiday property of this standard.

One of the biggest disappointments was discovering that the bifold doors leading to the swimming pool were broken and could not be opened. When we contacted the owner, we were told that they had already been broken for around three weeks before our stay. We were never informed of this in advance, despite it being a significant issue that affected our enjoyment of the property. Had we known beforehand, we would have been able to make an informed decision about whether to proceed with our booking.

To make matters worse, the house manager was rude, dismissive, and extremely unhelpful when we raised our concerns. Rather than feeling valued as guests, we felt that our legitimate complaints were treated as an inconvenience.

Overall, we were very disappointed. The property has great potential and is in a lovely location, but it is clearly in need of investment, better maintenance, and much higher standards of cleanliness and customer service. Based on our experience, we would not return or recommend it in its current condition.

19 de junho de 2026
Opinião espontânea
logótipo da Sleeps12

Resposta da Sleeps12

We have been unable to identify which booking this review relates to, as it was not submitted through the review link we send to verified guests. If you could contact us directly with your booking details, we would be happy to look into this further.

Classificada 5 em 5 estrelas

Lovely old house

It’s a lovely old house, in the countryside. We really enjoyed a long weekend with a hen group here. The rooms were all very comfy and there’s lots of living space, plus the hot tub and huge gardens. We’ll definitely be back!

10 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for your lovely review! We’re delighted your hen group had such a wonderful weekend at Dovesway, we’d love to welcome you back!

Classificada 5 em 5 estrelas

The house was lovely

The house was lovely, the weather was perfect, the outdoor space was great lots of seating and umbrellas. The pool was the perfect temperature

14 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you for your lovely review! We’re delighted you enjoyed your stay at Pound Farm, it sounds like the wonderful weather made it even more special!

Classificada 5 em 5 estrelas

Fab weekend in the heat

We spent a wonderful weekend on the Island. There were three generations ranging in age from 8 to 80. From our greeting on Friday and the handing over of the keys for the two boats till Monday when we returned the keys and boats, everything was catered for.

We stayed on one of the super-hot weekends in July and first task was to cool the house and especially the bedrooms. There was a cooling breeze, and every room had a fan, so we were quickly able to drop the temperature. However, we spent most of the weekend outdoors. There are groups of loungers in various places and hammocks so we could always find something in the shade. There are two rows of picnic tables, one under the trees for family dining and another row closer to the house – breakfast and games. There’s even an undercover gazebo by the Wonky Bar to retreat to for drinks and chats.

Add in a hot tub, checked daily and an outside kitchen and barbecue and this property really has everything. Loads of outdoor crockery and glasses (so no breakages) and then masses of indoor crockery, cutlery, pots, pans, huge serving dishes and even a pizza over. This house lacks nothing.

The only time we spent indoors was when we made use of the amazing games rooms, full of table games, darts and board games. Something for everyone. And we together enjoyed watching England beat Norway on the huge television screen. The beautiful dining room was untouched.

There really was no reason to leave the island apart from miscalculations on the milk front but we did visit Hardwick Watersports and most of the party had a thrilling do’nut ride – twice round the lake.

We have done these big family times together before and this one did not disappoint.

14 de julho de 2026
logótipo da Sleeps12

Resposta da Sleeps12

Thank you so much for sharing such a lovely review of Ducky Bird Island! It sounds like the perfect weekend for all three generations, with plenty of time spent outdoors, enjoying the boats, games, hot tub and shady spots around the island. We’re delighted the house had everything you needed and that your family gathering was such a memorable one!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais