the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Ver mais
A empresa respondeu
Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Ver mais
A empresa respondeu
Overall from start to finished of getting a new eyeglasses, I highly recommend Specsavers CBD ... Friendly staff and an awesome Optometrist who understood my needs and it is so GREAT to be able to see... Ver mais
A empresa respondeu
Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver mais
A empresa respondeu
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had an exceptional experience with the team at the Manukau branch, who were both welcoming and professional. I received excellent service from all staff members; in particular, Jasleen, Elena, and Maylis provided comprehensive support in selecting the ideal eyewear for my needs. They ensured I was fully informed throughout the process, offering clear explanations regarding my test results, lens specifications, and frame selection. Thank you for your professional assistance.

Resposta da Specsavers
Great service after I lost both by pairs of reading glasses. My new sets came through far quicker than normal thanks to staff noting urgency required

Resposta da Specsavers
Unhurried, professional advice; good discounts, very happy with my new pairs of glasses. I felt well looked after - really good individualised service.

Resposta da Specsavers
Good for the eye test. Pushy on the sell to upgrade and veer away from the special offer.

Resposta da Specsavers

Resposta da Specsavers
Awesome customer service by Specsavers Ormiston.

Resposta da Specsavers
Service is always good at Napier Specsavers

Resposta da Specsavers
The team at Ormiston are fantastic. I can’t recommend them enough. Thank you Steven and Michelle.

Resposta da Specsavers
Superb employees, they cater what your looking for.

Resposta da Specsavers
I had a very positive experience both in choosing, organising and picking up my new glasses.
I'll definitely go back!

Resposta da Specsavers
Very professional, thorough and respectful

Resposta da Specsavers
I had an appointment this morning, made appointment on line and had a confirmation. When I arrived the receptionist said the appointment had been cancelled on 26th. This was news to me, I certainly hadn't cancelled. Anyway being very frustrated, I decided after many years with specsavers, I have got an appointment tomorrow with an alternative optician.

Resposta da Specsavers
Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

Resposta da Specsavers
The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

Resposta da Specsavers
What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

Resposta da Specsavers
Staff are friendly and very professional.
Glasses are of excellent quality.
My daughter love it!!!

Resposta da Specsavers
Have already referred to how fantastic everyone was

Resposta da Specsavers
Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.

Resposta da Specsavers
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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